we stayed here on fri 4th of march and from the moment i booked in with grizelda on the phone and was given a comp upgrade it was great,i was so impressed by her i emailed corah the manager to compliment her on the manners and helpfullness of her on the phone,weve stayed here before so new we were in for a treat.when we arrived earlier than usual we were able to check in at twelve as the room was vacant th nt before,turned out it was a room with a balcony complete with table and chairs overlooking st stephens green and although the luas is near its very quiet once the window is shut,great touch that my son loved was the comp strawberries dipped in chocolate.the room number 405 right beside the lift was amazing pure luxury and the bathroom with the luxury bath products was fab,the concierge couldnt do enough for us and ella in reception on checking in was very helpfull.on checking out i dealt with the shift manager eadaoin (forgive the spelling)and its for this reason im putting in this review,the staff make any business in my opinion ,be that a discount shop or 5 star hotel,either way you get bad manners or attitude you wont go back no matter what the offers,this hotel from start to finish screams class and its about what you want no matter who you are,top class we will definetly be back,
- Official Description (provided by the hotel):
- The Fitzwilliam Hotel, Dublin’s most luxurious design hotel is located in the heart of the city. Experience the best of both worlds when staying at this chic haven, to one side the tranquility and calm of St Stephen’s Green and to the other, Grafton Street, Dublin’s finest shopping avenue.From its central location, in amongst this buzzing vibrant city it is an easy stroll to explore the leading cultural, historical and leisure attractions. Or just step out to the chic shopping, high energy bars, fine dining restaurants and chattering Cafes ... more less
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