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“great hotel” 5 of 5 stars
Review of Fitzwilliam Hotel Dublin

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Fitzwilliam Hotel Dublin
5.0 of 5 Hotel   |   2 St Stephen's Green, Dublin D2, Ireland (South City Centre)   |  
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Ranked #19 of 177 hotels in Dublin
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1,469 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 23, 2013 via mobile

Having stayed in lots of Dublin Hotels, and others worldwide; I cannot emphasise how perfect the staff where.....
From the moment of arrival to leaving, staff where very attentive.

Perfect location overlooking St Stephen's Green and Grafton Street. All the fab shops, restaurants and night life right on your doorstep.

Food was amazing and suited all budgets from Michelin Star, to very enjoyable Bar food.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, June 24, 2013
Dear Lurganista,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent visit to the city. I am delighted that you found the team very attentive throughout your stay and I have passed on your kind comments to them.

Our central location, overlooking St. Stephen's Green, certainly makes exploring the shops, restaurants and bars very easy!

I am delighted that you had an opportunity to dine in Thornton's and the Inn on the Green and enjoyed both experiences.

Lurganista, should your travels bring you to Dublin again we would be delighted to welcome you back to The Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brundall, England, United Kingdom
Top Contributor
70 reviews 70 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 23, 2013

We stayed fro 10 nights over Christmas and New Year and we looked after by the well known Irish hospitality.

Greta location in the centre of Dublin easily within walking distance of shops and bars with its own private car park.

Will use this hotel again when we undoubtedly return to Dublin in the future.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, June 24, 2013
Dear Geoff D,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your Christmas/New Year stay. I am delighted that you enjoyed your stay so much at that special time of year.

Our central location makes it extremely easy to explore the city on foot and I am glad you had an opportunity to do so.

Geoff D, we look forward to welcoming both of you back to The Fitzwilliam in the near future.

With kind regards,


Corah Caples
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2013

The hotel is in a prime location. It is very close to graft on street and lots of pubs and restaurants. The hotel itself was very clean with many amenities and the staff was very friendly and helpful. I would absolutely stay here again.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, June 24, 2013
Dear Ellajwade,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your stay in May. The one-way systems around central Dublin can be challenging and I am pleased to read one of our team assisted you on the final leg of your journey.

I am delighted that you enjoyed your upgrade to a suite room. It does not matter what time a guest arrives to the hotel; if we have a room available and ready we will always provide an early check-in.

The hotel's central location overlooking St. Stephen's Green makes exploring the city centre extremely easy and I am really pleased that you had the opportunity to explore some of the city.

Ellajwade, should your travels bring you to Dublin in the future we would be delighted to welcome both of you back to the Fitzwilliam hotel.

With kind regards,


Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 22, 2013

We stayed at this property in May. We had a hard time driving to the front door, so finally we had to park the car and walk to the hotel. The bell captain graciously offered to walk back with my husband to bring the car to their car park. And in the rain, too! We were upgraded to a very nice suite. However, it was on the 6th floor and the elevator only goes to the 5th floor. We had to use steps to get to our room. For one night, that was fine, but wouldn't want to do that for more than a night since I have arthritis in my knees. They did ask if the steps were okay and we said sure for the one night. They were also very gracious in allowing us an early check in as we had flown overnight from the US and were desperately in need of a shower.
The room was clean and nicely appointed. Bed was very comfortable.
The hotel is in a great location, overlooking St. Stephens Green and very close to Grafton Street. We managed to walk wherever we needed to go. We did not eat at the restaurant.
We would stay here again.

Room Tip: Sixth floor requires steps.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, June 25, 2013
Dear Ellajwade,

Greetings from The Fitzwilliam Dublin

Thank you for taking the time to review the hotel following your stay in May. I am delighted that you enjoyed your upgrade to a suite room and the central location of the hotel.

Driving around central Dublin can be a little challenging with one way streets! However I am pleased to read one of the concierge team came to your assistance for the final leg of your journey.

No matter what time of the morning a guest arrives, if we have a room available we will always facilitate an early check-in.

Ellajwade, should your travels bring you to Dublin again we would be delighted to welcome both of you back to the hotel.

With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 20, 2013

We booked for four days (€350 a night), and the room was nice and the staff very friendly. However, they made several mistakes on room service, one of which was repeated after pointing it out on a previous night. Overall, not bad.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, June 22, 2013
Dear Adatherton,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent stay. I am delighted that you found the team very friendly and that you enjoyed your room.

I am really disappointed to read there were errors in your room service orders and I apologise for those mistakes. I would truly appreciate the opportunity to discuss this matter in more detail with you. Should you have the time, please contact me directly at the hotel.

Adatherton, we look forward to welcoming you back to The Fitzwilliam in the future.

With kind regards,

Corah Caples
Resident Manager


.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, NC
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 19, 2013

We stayed here on our first night in Dublin and it was an oasis after being jet lagged and touring all day. Located on St. Stephen's Green, the Fitzwilliam is a quiet, private luxury hotel within easy walking distance to Dublin's attractions.The staff went out of their way to help us. We could not have been more pleased.

Room Tip: Ask for a room with a view of the park
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFitzwilliamDub, Manager at Fitzwilliam Hotel Dublin, responded to this review, June 22, 2013
Dear Cynthia R,

Greetings from The Fitzwilliam Dublin!

Thank you for taking the time to review the hotel following your recent stay. I am delighted that you enjoyed "an oasis" in the hotel and that we made your first night in Dublin a memorable one. I am truly pleased to read the team went out of their way to assist you as this is one of our primary goals for all guests.

Our location certainly makes exploring the city on foot exceptionally easy and I am delighted that you had the opportunity to walk to some of the attractions.

Cynthia R, should your travels bring you to Dublin in the future, we would be delighted to welcome you back to the Fitzwilliam.

With kind regards,

Corah Caples
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fitzwilliam Hotel Dublin

Address: 2 St Stephen's Green, Dublin D2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin > South City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #19 of 177 hotels in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fitzwilliam Hotel Dublin 5*
Official Description (provided by the hotel):
The Fitzwilliam Hotel, Dublin’s most luxurious design hotel is located in the heart of the city. Experience the best of both worlds when staying at this chic haven, to one side the tranquility and calm of St Stephen’s Green and to the other, Grafton Street, Dublin’s finest shopping avenue.From its central location, in amongst this buzzing vibrant city it is an easy stroll to explore the leading cultural, historical and leisure attractions. Or just step out to the chic shopping, high energy bars, fine dining restaurants and chattering Cafes ... more   less 
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