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“Simply a lovely property” 5 of 5 stars
Review of Fitzwilliam Hotel Dublin

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Fitzwilliam Hotel Dublin
5.0 of 5 Hotel   |   2 St Stephen's Green, Dublin D2, Ireland (South City Centre)   |  
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Ranked #15 of 177 hotels in Dublin
Paris, France
Top Contributor
74 reviews 74 reviews
34 hotel reviews
Reviews in 36 cities Reviews in 36 cities
59 helpful votes 59 helpful votes
“Simply a lovely property”
5 of 5 stars Reviewed March 12, 2013

This hotel is a 'keeper,' and I would definitely return. The Fitzwilliam is a relatively new hotel located on St. Stephen's Green. The room was of a good size and modern. The towels and linens were very nice. The wifi was excellent. Breakfast was very good. The staff was as helpful as it could be. I especially liked the concierge team and its leader, Patrick. He was especially helpful while I was planning my wanderings around Dublin.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, March 16, 2013
Dear Ichabod777,

Greetings from The Fitzwilliam Hotel Dublin!

Thank you for taking the time to review the hotel following your recent stay. I was pleased to read you enjoyed the bedroom and the quality of the facilities within the room. I was equally happy to read you enjoyed your breakfast.

I was delighted to read you found the team to be very helpful and in particular the Concierge team, headed up by Patrick. I have ensured that Patrick and his team were made aware of your kind comments and they have asked that their best wishes are extended to you!

Ichbod777 I hope that you will return to Dublin and The Fitzwilliam in the future when Patrick and his team will be ready to provide more suggestions for your continued exploration of the city!

With kind regards,

Guest_Relations_Fitz
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
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Vienna, Austria
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2013

The Fitzwilliam offers well-designed rooms in warm colors, with a lot of attention given to details (bathrobes, nightly turndown service with chocolates, etc.). Bathrooms are top notch, likewise the electronic appliances - LED TV, Internet radio and free WIreless access.
The hotel also contains two of Dublin's top restaurants, although they are quite expensive. Breakfast is affordable and offers plenty of choices.
The location right at St. Stephens Green is ideal for shopping on Grafton Street, and dozens of excellent dining and entertainment options in walking distance. Despite the location the hotel is very quiet, as most rooms face the courtyard.
One warning: The room sizes can vary quite considerably, so better to invest extra for the Executive rooms.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, March 16, 2013
Dear Max_Nymet,

Greetings from The Fitzwilliam Hotel Dublin!

Thank you for taking the time to review the hotel following your recent stay. I was pleased to read you enjoyed the design, decor and facilities that our guest bedrooms offer. The majority of our rooms overlook our very quiet and calm rooftop garden.

Citron and Thornton's are great restaurants and I am glad you enjoyed your meals in them. I am equally pleased to read you enjoyed the extensive range of items available at breakfast.

The hotel's central location on St. Stephen's Green, means that there are ample shopping, dining and entertainment options within walking distance from the hotel and I am delighted that you enjoyed the location.

Max_Nymet, we look forward to welcoming you back to the Fitzwilliam Hotel Dublin in the near future.

With kind regards,


Guest_Relations_Fitz
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london
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

very clean, accommodating and friendly. beautiful clean room, very comfortable beds. we arrived early from california, and the manager, mr kelly gave us a complimentary breakfast. unbelievable. the front staff, especially miro and egla were just wonderful to work with. i have travelled all over europe america and asia, and found this particular hotel to be one of the most accommodating hotel i've ever stayed at. i would definately recommend this hotel to friends and family. also, its in a great location.

Room Tip: stayed on 3rd floor, it was nice and quiet. loved the black out drapes.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, March 16, 2013
Dear Bradbutter,

Greetings from The Fitzwilliam Hotel Dublin!

Thank you for taking the time to review the hotel following your recent stay. I am delighted to read you enjoyed the bedroom and the very comfortable beds. I was equally pleased to read you found the team friendly and accommodating - I have passed on your kind comments to all the team members, in particular to those that you specifically named!

Arriving early into Dublin from the US can be a little tiring and offering some Irish breakfast to start the day is the least we can do for our guests.

Bradbutter, I sincerely hope we will have the opportunity to welcome you back to The Fitzwilliam Dublin in the future.

With kind regards,


Guest_Relations_Fitz
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Limerick, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2013 via mobile

We stayed in the Fitzwilliam hotel 3 weeks ago for the Justin Bieber concert. The location couldn't have been better. All the shops and restaurants gave us loads to do during the day. The rooms were luxurious with attention paid to detail. From chocolates on arrival to music and dimmable lights in the bathroom. The service was excellent. The front desk staff couldn't have been more friendlier or helpfull. My daughter's only complaint was that she never touched a door handle during our stay. ( staff kept open the doors for us)

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, March 16, 2013
Dear Andre N,

Greetings from The Fitzwilliam Hotel Dublin!

Thank you for taking the time to review the hotel following your recent stay. I am delighted that you enjoyed the central location of the property and the choice of shops and restuarants in the immediate vicinity of the hotel.

I was pleased to read you enjoyed the luxurious bedrooms and the facilities contained within the rooms. I am delighted that you found the service excellent and front desk team friendly and helpful!

Let you daughter know that we always open doors for our guests; however when you next stay with us we will give her special permission to open one of the doors herself!

Andre N, should another concert bring you to Dublin we would be delighted to welcome you back to The Fitzwilliam Hotel.

With kind regards,


Guest_Relations_Fitz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thousand Oaks, California
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 8, 2013

Beautiful old hotel in a fantastic area for a tourist (directly across st Stephens green). The service, especially the porters was fantastic. The bed fairly comfortable. The breakfast was okay. The room is very clean a decorated well. There is a Dublin green bus stop, for tourist, just across the corner; which is quite convenient.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, March 16, 2013
Dear JustinR,

Greetings from The Fitzwilliam Hotel Dublin!

Thank you for taking the time to review the hotel following your recent stay.

I am delighted that you enjoyed the very central location of the hotel on St. Stephen's Green. I was equally pleased to read your enjoyed the room and the service you received from the porters.

JustinR, we look forward to welcoming you back to The Fitzwilliam in the future.

With kind regards,

Guest_Relations_Fitz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2013 via mobile

The Fitzwilliam is perfectly located on St Stephen's Green, and right at the head of the shopping district. From there, it's only a few steps to Trinity College, and close to a number of fine restaurants. The room was a bit small, but beautifully appointed, spotlessly clean, and very, very comfortable. The service at this hotel was very fine, in fact, both friendly and professional. The Fitzwilliam clearly caters to a business crowd, but was also a terrific spot for we vacationers.

Stayed November 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, March 16, 2013
Dear Ajnbux,

Greetings from The Fitzwilliam Hotel Dublin!

Thank you for taking the time to review the hotel following your stay in November. The hotel is very centrally located on St. Stephen's Green and allows very easy exploration of the city. I was delighted to read you found the room very comfortable and spotlessly clean - we have a very dedicated Accommodation team.

Ajnbux I was particularly pleased to read you found the team friendly and professional as we strive to make the hotel a very welcoming "home from home". I hope you enjoyed the rest of your vacation in Ireland and that we will have the opportunity to welcome you back in the future.

With kind regards,


Guest_Relations_Fitz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Top Contributor
177 reviews 177 reviews
35 hotel reviews
Reviews in 57 cities Reviews in 57 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed February 27, 2013

Was in Dublin on business and my normal hotel (The Shelbourne) was booked solid for the days that I was there. So, decided to try the Fitzwilliam as it's walking distance to where I needed to be.

Arrived VERY early on a Sunday morning, being a realist and having not paid for a Saturday night room, I had no expectations of a room.

Upon check-in, a room as instantly availale which allowed me to go shower, sleep for a few hours and start my day. PERFECT!

The rooms are small, but very well appointed. High speed internet worked well, safe in room, iron, everything you'd expect. Bed was fresh and comfortable and I slept well, very well.

There are three restaurants on property and a bar. The bar was my first meal this trip and the service spot-on and food lovely.

I visited the bar several more times this trip, both on my own and with business associates. Each time the service was top-notch and the collection of bar foods perfect.

One bartender even took me through the various Irish Whiskys, ranging from very inexpensive up to 30-year old aged. I truly appreciated his knowledge and pointing me in the right direction.

The location was perfect as I was able to walk almost everywhere.

All in all, I would not hesitate to stay at the Fitzwilliam again regardless of it being a business trip or personal vacation.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Relations_Fitz, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this review, March 16, 2013
Dear CaptainMHB,

Greetings from The Fitzwilliam Hotel Dublin!

Thank you for taking the time to review the hotel following your recent stay. The hotel is very centrally located on St. Stephen's Green and this location makes it very easy to explore the city on foot.

While check-in is 3pm, if we can accommodate our arriving guests earlier we most certainly will! I am delighted to read you found the room well appointed and the bed comfortable.

The bar offers a wide range of food and drink and it was great to read you enyoyed both the food and service you received. Our bartending team are very passionate about the drinks they serve and the cocktails they make and it sounds like you had a detailled conversation about Irish Whiskeys!

CaptainMHB, we look forward to welcoming you back to The Fitzwilliam in the very near future.

With kind regards,


Guest_Relations_Fitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fitzwilliam Hotel Dublin

Address: 2 St Stephen's Green, Dublin D2, Ireland
Phone Number:
Location: Ireland > Province of Leinster > County Dublin > Dublin > South City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #15 of 177 hotels in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fitzwilliam Hotel Dublin 5*
Official Description (provided by the hotel):
The Fitzwilliam Hotel, Dublin’s most luxurious design hotel is located in the heart of the city. Experience the best of both worlds when staying at this chic haven, to one side the tranquility and calm of St Stephen’s Green and to the other, Grafton Street, Dublin’s finest shopping avenue.From its central location, in amongst this buzzing vibrant city it is an easy stroll to explore the leading cultural, historical and leisure attractions. Or just step out to the chic shopping, high energy bars, fine dining restaurants and chattering Cafes ... more   less 
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