We chose this hotel because it is the nearest to Trinity College where we were attending a conference. I had requested an early check-in time regular time is after 2pm) We arrived just after 1pm, but our room wasn't ready.
We came back later in the afternoon and a porter was called to take our one small bag. Noticing my walking stick, he inquired if I minded " a couple of steps". I insisted on using the lift. When got out, on the second floor we were then walked up and down several flights of stairs, along a corridor and across a sloping covered bridge to reach room 401.
The room was a reasonable size, but gloomy rather than cozy. There was a token radiator under the tall sash window with no heat in it at all. An even smaller radiator was in the icy bathroom. The bedroom lighting was totally inadequate. We had to go into the bathroom to read anything. The two radiators acquired a little heat later in the evening. But neither bathroom nor bedroom warmed sufficiently. There is a notice in the bathroom saying it may take a while for warm water to reach the bathroom. They are not joking.
I should mention that the public rooms on the ground floor are lovely and warm, including an open fire, all of which gives an entirely false impression about the heating elsewhere. Also, I don't think I should have to declare slight mobility problems in a hotel with lifts. Nor should a couple in their seventies be given allocated so inaccessible a room.
The only reason we did not complain and demand a different room was that we were only staying one night and our free time was limited.
- Also Known As:
- Buswells Hotel Dublin
- Official Description (provided by the hotel):
- A hotel with special character and elegance, Buswells is ideally located in the heart of Dublin City. A short stroll from St. Stephen's Green, Trinity College, Grafton Street and many other visitor attractions. Relax and unwind after a long day in the busy city in our classic bedrooms. Complimentary Wi-Fi access in most bedrooms and public areas. ... more less
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