I've been staying at Buswells since 1981. The only time I did not stay there was in the late 90s, maybe 97, when Buswells was closed for renovations. The Tourist Board recommended a dreadful hotel that I think of with horror every time I go by it (hint: it was on Harcourt Street). What I love most about Buswells is the staff. I've just read many of the recent comments, and as they all make clear, whenever you have a problem, the wonderful Buswells staff will help you immediately. They are always, always pleasant, intelligent, and motivated by the desire for hotel guests to be happy and comfortable. If you ask them, at odd hours of the day or night, for more toilet paper, or an extra sheet, or a do-not-disturb sign, or paper and pencil, or another lamp, or just about anything, you will find them at your door with it in minutes. I consider Buswells Bar my home-away-from-home. Americans should know that 'bar' does not mean in Dublin what it means in the States: it is a beautiful, dark-wood-panelled pub-restaurant where you can get as little as a cup of peppermint tea or as much as a shepherd's pie and ice cream or grilled salmon or Irish stew at almost any time. You can sit there for hours over a pot of Irish tea and no one pesters you to order more. I hold 'office hours' there, meeting Irish friends for business conversations. It is easy to treat friends to food and drink, if you want to, because the Bar staff will just put the expenses on your hotel bill. In fact, during several of my recent visits, I ran off with friends to our next engagement and forgot altogether to pay, but the staff simply asked me the next day if the charges on the bill were correct....very tactful of them! For those who don't know Dublin, I should add that there is no more central location: you are within minutes of several museums, the National Library, restaurants, shopping, coffee houses, pubs, everything. --- I notice also all the comments about the rooms, and they are correct: all the rooms are different from one another. If you want to stay in a Holiday-Inn-type place, Buswells is not for you. Depending on whether you want cool air or warmth, silence or signs of life, a large or a small bathroom, bright sun or shade, etc etc, you will simply have to try different rooms and see what you prefer. Back in the 80s and 90s, when I knew Buswells less well, the kindly staff would let me look at several rooms and tell them which one I wanted. --- One sign that the staff is happy to be working at Buswells is that many of them have been working there for *almost* as long as I've been staying there: I'm thinking of Kathleen, Barbara, and Mary. Vicki is a more recent addition, but I hope she'll continue there as long as I'm still going back and forth. --- And no, this is not a review really written by a hotel manager: I'm an English professor who teaches Irish writing. The presence of Buswells in Irish history and literature is another subject, but no time for it now: I have a life outside Tripadvisor.
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