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Reviewed July 3, 2015

My husband and I stayed at the Merrion June 26 for three days. This was a beautiful hotel with wonderful friendly service. The garden is beautiful and the outdoor space to enjoy it was very comfortable. great bed, very calm and quiet room. Good location for walking. Would definitely stay here again. The breakfast is a bit pricey, but there is a good place for breakfast down the street.

Date of stay: June 2015
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank rossgarden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 13, 2015

Dear Guest,

Many thanks for taking the time to post a review of you and your husbands recent stay with us at The Merrion and for your feedback.

I have shared your wonderful comments with all the team here who join me in thanking you; we are all genuinely delighted that you enjoyed your stay so much.

We look forward to the privilege of welcoming you back to stay with us again very soon.

Yours sincerely,

Peter Mac Cann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2015

My husband and I have been staying at The Merrion for years and we have never been disappointed. We are always greeted with warm welcomes from the moment we step out of the car all through the hotel. When friends ask where to stay in Dublin I tell them there is only one hotel. I love the feel of the public rooms from the elegant entrance to the living rooms with fires burning to all the wonderful art. It is a treat for the senses.
The garden is lovely and peaceful. There is the best indoor pool, in a city hotel, that I have ever seen. The only fault I have is that i am not crazy about the basement restaurants but I was told that is changing. There is nothing wrong with them, the food is good and service is excellent, I just am not fond of basements. The location can't be beat.

Room tip: Ask for a room looking down the garden.
Date of stay: June 2015
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank 181ChristineD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 13, 2015

Dear Guest,

Many thanks for the wonderful review posted recently and for taking the time to tell us of your experience with us.

I have already shared your kind words with the entire team here and they all join me in thanking you. I was delighted to read that you had time to avail of the facilities here at the Hotel and that you enjoyed them so much.

We hope it is not too long before we have the pleasure of welcoming you back again and that you will have another memorable and relaxing stay with us. Thank you again for your kind words.

Yours sincerely,

Peter Mac Cann
General Manager

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Reviewed July 1, 2015

What more could anyone ask for? We stayed for three nights at the end of a month long visit covering Spain, England and Ireland. We wanted to end our trip on a high note, and the Merrion didn’t disappoint! It's not cheap, but you'll be glad you spent the money.

Room: We had two connecting, sumptuous, garden wing superior king rooms for my husband and I as well as our 15 year old son. Both rooms were quite spacious, with plenty of natural light and blissfully quiet: one room was a king bed, and the other was two twins. Both with the most heavenly, comfortable beds we slept in during the entire trip (our son, who usually can’t wait to sight-see, would have been content to stay in bed the entire four days). They had all modern amenities one would expect to find in a hotel of this caliber: individual air conditioning, toiletries, free wi-fi, and the list goes on They were immaculate and I loved the little touches they provided, like water in glass bottles.

Bathroom: Large, marble bathroom with deep tub, separate generously-sized shower, only one sink (but ample room on shelf for toiletries), a scale, and heated towel bar.

Service: Very attentive, professional staff with impeccable service – not pretentious at all. Everyone offered help and had a quick, heartfelt smile. The doormen and concierge staff were knowledgeable and accommodating and anticipated several of our needs (arrived in the evening and asked us if we’d like them to locate a place to eat as several places were no longer serving food.) Had our bags whisked to our room before I even knew what was happening  and then the front desk staff walked us to our rooms telling us all about the Merrion and it’s amazing artwork along the way. We loved it! They love what they do, and made us feel as if we were cherished family and dear friends. Housekeeping didn’t seem fazed by our teenaged son’s smelly soccer cleats (we’d been in England to train with Aston Villa).

Hotel: Elegant, well-maintained hotel and grounds. Definitely worth every five star review. Son enjoyed the pool which was a wonderful plus. Next time, I’m going to try some of the spa services!

Area: Can’t beat the location! Walking distance to many of Dublin’s sights, museums, and so forth. Within a block or two, there were several pubs, restaurants for fish and chips or anything else you could desire, plus many shops. We walked almost everywhere and felt very safe the entire time. I still believe that you have to exercise caution though, as there are unscrupulous people all over the world. Took about 20-25 minutes to get to Dublin airport via taxi, which were easy to come by, so it didn’t add any time.

Food: The Cellar restaurant had a generous, delicious breakfast – if you’re hungry afterwards, it’s your own fault! We didn’t have a chance to have afternoon tea there, but it’s now on my to-do list for our next stay. It looked divine! The morning we departed we had planned to eat in the restaurant before heading to the airport, but there was a mix-up regarding what time they opened and we discovered it hadn’t opened yet. Without saying anything to anyone, as we were walking back to our room and formulating a plan regarding where we were going to eat and when, a staff member rushed up to us and asked if we needed something to eat. How did they know?? We explained the situation and they arranged for us to have room service sent to our room right away.

Room service: Faster than a speeding bullet, which was a relief as I was beginning to panic about whether or not we’d be able to make our flight. It was delivered and set up with all of the pomp and circumstance that you’d from a hotel of this caliber and the food was exceptionally delicious. We were able to eat relatively leisurely, and still made it to the airport with some time to spare.

We will definitely stay there again the next time we are in Dublin.

Room tip: Rooms over looking the inner courtyard are lovely as the gardens are beautiful
Date of stay: August 2014
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Suzanne W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 13, 2015

Dear Guest,

Many thanks for the absolutely wonderful review posted recently and for taking the time to share your experience with us so comprehensively.

On behalf of everybody here, thank you for your very kind comments. I must say it really makes it all worthwhile when somebody enjoys a visit as much as you did and thank you so much for taking the time and trouble to post it; we all greatly appreciate it. Your words are extremely encouraging and have given the entire team a big boost.

I hope it is not too long before we have the pleasure of welcoming you back again.

Yours sincerely,

Peter Mac Cann
General Manager

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Reviewed July 1, 2015

Everything about this hotel is superlative. The staff is friendly, helpful and professional. The rooms are lovely, the beds comfortable and the amenities plentiful. We celebrated our 48 th wedding anniversary here and room service provided us with a beautifully set trolley with cheeses and breads to go with a bottle of French rose. The hotel is well situated within walking distance of good restaurants and a park.

Room tip: Our room had a view of the garden which was nice
Date of stay: June 2015
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Carol M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 13, 2015

Dear Guest,

Thank you so much for your review following your recent stay with us which I was delighted to read.

Thank you for your warm and positive feedback which I have shared with all the team here. I am glad you chose to celebrate such a special occasion with us here at The Merrion. It is extremely heartening to read your words of praise for my colleagues as each and every one of them strive to provide a memorable experience for our guests.

Thanks again for your kind words.

Yours sincerely,

Peter Mac Cann
General Manager

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Reviewed July 1, 2015

We returned again this year (hope we can make it an annual thing going forward!!).
We were not let down. We had such a lovely stay last year and dined in Guilbauds and hoped we hadn't built it up too much to be a disappointment this time and indeed it lived up to our expectations.
We used the pool area this time and we hadn't last time, so that was another bonus.
On the whole a beautiful hotel with excellent staff and wonderful facilities in the best location you could ask for ... what more could one want!

Date of stay: February 2015
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank SusanF335
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager_PMacCann, General Manager at The Merrion Hotel, responded to this reviewResponded July 13, 2015

Dear Guest,

Many thanks for the wonderful review posted recently and for taking the time to tell us of your experience with us.

I have already shared your kind words with the entire team here and they all join me in thanking you. I am delighted that this time you were able to enjoy a visit to our Tethra Spa for a swim.

I hope it is not too long before we have the pleasure of welcoming you back again.

Yours sincerely,

Peter Mac Cann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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