In 1978, my college classmates and I were fortunate enough to take a trip to magical Ireland. We kept saying we would return but it took us 35 years to get our proverbial acts together. It was worth the wait. A lot has changed in 3 1/2 decades (including the absence of our priest and nun chaperones this time around). The Merrion Hotel was our first stop in this reunion tour (note -- only three of us, thank goodness, made this trip). We each had a junior suite. Well, it might not be the least expensive way to house oneself in the fantastic city of Dublin, but it sure as heck is worth every single penny. From the minute you hit the sidwalk outside of the Merrion, greeted by a charming, top-hatted doorman, you know you have reached a very special destination. The service, from the afore-mentioned doorman, to the bellboys, to the front desk is superior. I have to make special mention of three groups -- the housekeepers, the concierge staff, and the spa staff.
First - housekeeping ... I travel a fair amount and I have never, in lo these many years on this earth, seen such immaculate conditions every single moment of my stay in a residence. The suite was beautiful but made more so by the attention to detail of the housekeeping staff. I am a swimmer (they have a fantastic pool and spa, btw) which means I am prone to using a LOT of towels and can create a bit of a mess. I never once returned to a room that was less than pristine. Magical these little elves!
Concierge staff -- from LISTENING to our interests for dinner venues they selected exactly the right mix of restaurants each night of our stay. I have to admit ... during that last trip to Ireland, fine dining (or even good dining) was not something we discovered. Not this time. Ireland and its "Good Food Ireland" initiative has surpassed all our expectations. Spectacular. Every meal was fantastic and I owe this to the brilliance of the concierge staff. They were very patient with our middle-aged eccentricities and could not have been more spot on with their recommendations. They secured the perfect reservations, always had cars when we needed them, and when some of the group needed some attention to their hair (blow outs), even arranged to make that happen. I'm not sure what these folks could not do!
Spa -- A lot of hotels, especially high end like the Merrion, have spas. But not staffed like this. Again, it is the staffing at this residence that makes it so far superior to its counterparts. I had a bit of a manicure issue. Sounds trite but trust me, if you found yourself traveling around with nail peeling off you, too would find this a sort of "emergency." The staff were just lovely. Not only did they resolve the issue for me, they remembered me every morning as I shuffled by en route to the pool and checked in to make sure the old nails were holding up. OK, yes, it is the little things!
I have not stopped talking about this hotel since I returned to the States. Save those pennies and make this a "must stop" on your next trip tp Dublin. You will not regret it.
My suite overlooked the gardens - the back of the residence - on the second floor. Very quiet. Lovel...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 30, 2013
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Many thanks for the fantastic review posted recently and for taking the time to share your experience with us so comprehensively.
We really do appreciate you taking the time and trouble to post it and I was delighted to read how much you enjoyed all aspects of your stay. Your words are so kind and I can assure you that they have given the entire team a great boost. They all join me in thanking you for sharing your appreciation with us. I hope it is not too long before we have the privilege and the pleasure of welcoming you back again and certainly that it will not be another 35 years before you return to Dublin!
Thank you again for your encouraging words and we are genuinely pleased we were able to contribute in some way to your special reunion tour of Ireland.
Peter Mac Cann
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.