We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“5 Star Hotel - Above and Beyond Service” 5 of 5 stars
Review of The Shelbourne Dublin, A Renaissance Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Shelbourne Dublin, A Renaissance Hotel to your Saves list
The Shelbourne Dublin, A Renaissance Hotel
5.0 of 5 Hotel   |   27 St. Stephen's Green, Dublin Dublin 2, Ireland   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
FREE Wi-Fi
Ranked #13 of 174 Hotels in Dublin
Certificate of Excellence 2014
Rochester, NY
Top Contributor
57 reviews 57 reviews
40 hotel reviews
Reviews in 41 cities Reviews in 41 cities
144 helpful votes 144 helpful votes
“5 Star Hotel - Above and Beyond Service”
5 of 5 stars Reviewed June 4, 2009

All of the previous positive reviews are accurate as is the website. This is an elegant hotel in an excellent location in Dublin.

After 2 1/2 weeks in Ireland and Northern Ireland staying at a variety of accommodations the Shelbourne was an elegant way to end my visit to Ireland. After suffering with iffy showers it was wonderful to have an easy to use rain shower and to have a separate deep soaking tub. The elegant furnishings and large room with a comfy reading chair and matching hassock, robe, and slippers were luxurious to settle into after a long day of seeing the sites.

On my last day in ireland I was too tired to go out so I ate dinner at the Number 27 Bar and Lounge off the foyer. I ordered from the early bird special menu (at 7pm) and had wonderful sea trout. It was delicious and the staff was pleasantly attentive to a single woman dining alone.

The evening before I was to leave Ireland I arranged a taxi tthrough the hotel concierge to take me to the airport at 6:30 a.m.and a wake up call for 5:45. At 5:30 I was surprised to receive a call saying the concierge had just found out the taxis were going to strike at 7 am and he was concerned I might not get to the airport. He had made a special arrangement for a taxi to pick me up at 6:15 if I could be ready. Needless to say I was in the lobby before 6:15 to meet a charming Dubliner who drove me to the airport before the strike began. Before I left the hotel I wanted to thank the concierge but I couldn't find him in the flurry to leave. I plan to write to the hotel to express my thanks for this above and beyond service provided by a member of their staff.

The Shelbourne is a wonderful hotel. I highly recommend it to anyone visitng Dublin. You won't be disappointed.

  • Stayed June 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,240 reviews from our community

Traveler rating
    1,422
    478
    214
    81
    45
See reviews for
422
981
74
317
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (399)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Roselle Park, New Jersey
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 2, 2009

Very nice hotel in the heart of Dublin. Easy access to all the sights of dublin. Very expensive. The room was a bit small and was dissapointed that the Heritage lounge did not serve breakfast and was not open weekends. Other European Marriotts we have stayed at have been open 7 days, had free beer/wine and served some sort of Breakfast.

Expensive choice - but high class. If I was going back to Dublin I may try another hotel the next time.

  • Stayed May 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2009

we stayed at the shelbourne for a weekend away from the children for our anniversary. it was perfect! rooms more than comfortable, service was top class and food was amazing. The hotel bar was a great atmosphere serving tasty lunches and great for an afternoon drink or pre dinner drinks. we ate in the saddle room resturant which was one of the best meals i have ever had. Breakfast was unusually overpriced and therefore me and my husband walked 2 minutes along the road to a lovely Irish pub called Foley's which served an amazingly huge but cheap breakfast which was lovely. (dinner here was also fab!). Over all, a great weekend in an amazing location next to beautiful st stephens green!!

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewYork
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 8, 2009

I just returned from a 2-night stay and overall, it was wonderful. However, a 5-star hotel where there was neither an outlet to plug a hairdryer into nor exhaust fan in the bathroom? If you are not able to stay in a Heritage Room, I would try another of the luxury hotels. The regular rooms are perfectly generic and not worth it.
I arrived at 8 am on Sunday morning, not expecting to be given a room right away. However, I was told the hotel had been fully booked and no room would be available until early afternoon. I was not actually given a room until 1:30 and find it hard to believe that there was no room available any earlier. Considering the luxury status of the hotel, it would have been nice to have been offered breakfast rather than my wandering around the city, where no cafes were open until 9:00.

Stayed May 2009, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 8, 2009

Stayed for two nights in March. We got a good bed & breakfast deal with Superbreak.
The hotel was lovely & the staff were friendly & helpful. It is pricey, but we found Ireland to be very pricey on this trip. The room we had was fairly compact, but the bed was extremely comfortable & the shower hot & powerful. You do pay for any extras but, hey it's a bit of a treat to stay somewhere a bit 'upmarket' & you get what you pay for I guess.I'd asy if you're prepared to splash the cash you'll be fine, but if you're watching the pennies go elsewhere.

  • Stayed March 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, CT
Top Contributor
52 reviews 52 reviews
36 hotel reviews
Reviews in 29 cities Reviews in 29 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed May 6, 2009

My sister and I stayed three nights at the lovely Shelbourne Hotel. Other than a silly priced breakfast (36 euros - we declined.... smile) it was a fabulous choice. The room was very plush and although we had no view - into the back of the hotel block - it was actually wonderful because it was very quiet. The service, from the desk staff to the concierge to the bar staff to the housekeeping was outstanding. We enjoyed both lovely bars and the small sitting area / cafe off the lobby. You could walk to everything from there. We also enjoyed the "hop on/hop off" bus which stopped right across the street. If you are there for a few days, do not buy from the bus, but rather go to the tourist office to get a three day pass. It is only 10 euros more and gives you the bus for three days as well as all the Dublin public transport included. This was on the green bus but probably the others have something similar. All our Irish friends were quite impressed that we were staying in the Shelbourne!

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester
Top Contributor
66 reviews 66 reviews
44 hotel reviews
Reviews in 46 cities Reviews in 46 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed May 5, 2009

We have just returned from a fantastic weekend in Dublin which is a wonderful city and very impressive.
The Shelbourne is an outstanding hotel and we would have no hesitation in staying there again or recommending it to anyone. The decor, furniture, and general ambience are just wonderful and there is so much to look at and take in. It was like staying in a private stately home!
It is situated in a wonderful location overlooking St Stephen's Green and within easy walking distance of Dawson Street, Grafton Street, Temple Bar etc - we even walked back from Croke Park quite comfortably as the roads were heaving and it was quicker (and cheaper!) than taking a taxi.
Check in was very efficient with pleasant staff and a welcome offer of freshly squeezed orange juice and home made banana cake, which was delicious.
We stayed in a heritage room which was huge with the most comfortable bed ever, loads of squashy pillows and quality soft furnishings.
The bathroom was equally impressive with a lovely deep bath, seperate shower cubicle and seperate toilet.
Free tea and coffee was included (a kettle and fresh milk and cups were bought promptly to your room on request) as was a very good shoe shine service.
We also had access to the Heritage Lounge which overlooked the Green and made for fantastic people watching although we seemed to be unlucky with our timings as there never seemed to be any food left in the serving dishes other than the odd biscuit. You also get free internet access here.
The one downside was the horrendously expensive breakfasts (although to be fair the exchange rate doesn't help) at 32 euros for a full english breakfast. From memory I believe that even the cheaper continental breakfast is around 25 euros.
We choose to head into town instead and can thoroughly recommend the Gotham City Cafe which does fabulous home made breakfasts, not of the greasy spoon variety either - more homemade porridge with banana and maple syrup and poached eggs with bacon on homemade bread - all delicious and worth a try.
Loved the Shelbourne and Loved Dublin (especially Cafe en Seine) - do go as you won't be disappointed!

  • Stayed May 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to The Shelbourne Dublin, A Renaissance Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Shelbourne Dublin, A Renaissance Hotel

Address: 27 St. Stephen's Green, Dublin Dublin 2, Ireland
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Dublin
#12 Luxury Hotel in Dublin
#13 Romantic Hotel in Dublin
#14 Family Hotel in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Shelbourne Dublin, A Renaissance Hotel 5*
Number of rooms: 265
Official Description (provided by the hotel):
The world famous Shelbourne Hotel is a timeless landmark in the heart of Dublin. Located only 9km from Dublin Airport, The Shelbourne overlooks the magnificent St. Stephen’s Green, and is just seconds from the city’s sights and shops, commerce and culture. But the connection to Ireland’s capital runs far deeper than location. Founded in 1824, The Shelbourne, a Renaissance Hotel is a place where history has been made – the Irish Constitution was drafted, literary masterpieces were penned and society was shaped. Today, as part of the worldwide Renaissance brand, the hotel has been dramatically restored to its full original splendour. Each of the 265 bedrooms are unique, but they all share a sense of charm, style and above all quality…100% Egyptian cotton bedding by Rivolta Carmignani, elegant marble bathrooms with luxury amenities, flat-screen televisions, high speed internet access and climate control. The Shelbourne has 19 beautifully appointed suites, 12 of which are named after famous guests who have stayed at the hotel, such as Princess Grace, John F. Kennedy and Michael Collins and Eamonn De Valera. At the very heart of Dublin’s very best times for almost 200 years, The Shelbourne continues to be the city’s favourite hotel for fine food and drinks in an incomparable environment for generations of Dubliners. The Shelbourne offers a superb choice of dining venues; The Saddle Room, a modern steak and seafood restaurant, The Lord Mayor’s Lounge which serves Dublin’s only true afternoon tea, the renowned Horseshoe Bar and No. 27 Bar & Lounge, the place to see and be seen in Dublin! The hotel features a luxurious Spa offering six treatment rooms, including a suite for two people to share their spa experience together, a manicure and pedicure area as well as an opulent relaxation room. A 17.5m swimming pool, thermal facilities, dance studio and state-of-the-art gymnasium complete the facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, TripOnline SA, Hotels.com, Marriott, Priceline, Agoda, HotelTravel.com and Jetsetter so you can book your The Shelbourne Dublin, A Renaissance Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shelbourne Hotel Dublin
Shelbourne Dublin
The Shelbourne Dublin Renaissance Hotel
Dublin Hotel Shelbourne

Owners: What's your side of the story?

If you own or manage The Shelbourne Dublin, A Renaissance Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.