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“Grand but a little distant” 5 of 5 stars
Review of The Shelbourne Dublin, A Renaissance Hotel

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The Shelbourne Dublin, A Renaissance Hotel
5.0 of 5 Hotel   |   27 St. Stephen's Green, Dublin Dublin 2, Ireland   |  
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Ranked #13 of 175 Hotels in Dublin
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
“Grand but a little distant”
5 of 5 stars Reviewed June 30, 2013

The Shelbourne is a Dublin institution and it does come across as very grand. It's well located - tourism & shopping - and our room was both clean and comfortable. Very good facilities and helpful staff. Our only niggle was that, in 4 days there, we never really felt that we 'connected' with the hotel. It's more International than Irish and after 3 weeks in Ireland I think we both felt we missed the local flavour. But, that aside, it's a very good hotel and certainly deserves its top-end rating.

Room Tip: Try for a view of the park.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,882 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (327)
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England, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 29, 2013

Thoroughly enjoyable Sunday lunch in the bar/restaurant accompanied with a little jazz music. The staff were very helpful as we didn't want a table too close to the music so we could chat and relax, and they finally found us a good spot at the bar. Great atmosphere, old fashioned grandeur and decoration but with a modern touch. Food was delicious and reasonably priced. Waited briefly in the lobby area after lunch and the staff, yet again, were helpful and polite.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Service
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Austin
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 29, 2013

I've now stayed at The Shelbourne on two separate occasions. In each case, the stay was truly wonderful. I've been to Dublin five times on business in the past year and can safely say you won't go wrong with The Shelbourne.

The staff here is really top notch -- incredibly pleasant and helpful. In a country of very friendly and helpful people, they still stand out.

As everyone has mentioned, the location is perfect. On St. Stephens Green and just seconds to the best restaurants and pubs and three minutes to shopping on Grafton Street, the Gaiety Theatre and Trinity College.

The hotel is appointed like the historic landmark that it is. Top hatted footmen. Spectacular chandeliers. Giant flower vases everywhere. While it is historic, it doesn't feel worn or old at all, like other places I've stayed. If you're looking for something more chic, like the W, you will be hard pressed to find something like that in Dublin. The Fitzwilliam and The Westbury are probably your only options.

The rooms in my two stays were giant by European standards and a bit above average for the US. Not sure about some complaints about smaller rooms -- maybe they haven't traveled to Europe before (or NYC!) Staff does a great job with the rooms -- beds are turned down, bathrobes laid out, towels refreshed. The rooms do have US plugs in them -- thanks Marriott!

The breakfast buffet is really terrific -- the full choice of anything you could want -- hot or cold. Fresh squeezed juices. Five different breads. Meats/cheeses. Cereals. Fruit. Not sure I'd ever pay 29Euro for breakfast anywhere out of my own pocket but as a splurge, or on your business account, there's no better way to start the day.

There are several bars, restaurants and tea rooms to choose from and they always seem packed with the more affluent Irish crowd. The place is revered by the locals and you can tell that it is a big deal to have an event there -- everyone gets dressed up in ways that you rarely see in the US. I haven't eaten here, as there are too many interesting options around, but the Horseshoe Bar is both beautiful and pulls a good Guinness. It can be pretty lively in the early evenings too.

The clientele is heavily skewed toward Americans (and older ones at that). That would be my only knock on the hotel -- I like to be more native. But if you don't mind rubbing elbows with pleasant American couples on anniversary visits to Ireland you'll be fine.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 28, 2013

Stayed overnight. Beautiful hotel, extremely friendly staff,but was a little surprised at how small the room was. It had all ammenities but was quite tiny. Otherwise could not fault the service. Like all buffet breakfasts it is very difficult to get it hot.and this was no exception. By the time you got back to your table and settled down the food was going cold. Not the hotels fault by the way, just the curse of Buffets.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fredericksburg, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 27, 2013

We had to wait an hour at 3pm to have the room ready- Hotel was great, a bit grandiose for the average tourist, but we decided to book here with our mileage [30,000 miles +]- Very nice bed, comfy mattress, all amenities were great- International staff of 30 nationalities, so it is fun to guess where someone comes from- We got there 1 day after the Obamas' stay, and thanks to the Irish Times, we knew that it had been an expensive stay. Staff was hush-hush about it, no-one could give us any bits of info-
But the dinner menu was not up to par, very small portions, suited for a child's appetite rather than for an adult having toured the town all day- Food was OK, just a bit disappointing.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2013

This hotel is stunning. I stayed here with work for a week, and could not fault the staff. It truely is 5 star. Help was offered as soon as I stepped out the taxi - everyone was super friendly. The rooms were great - flat screen TV, large bathroom, nice toileteries, and huge comfy bed!

The hotel is really close to a huge array of shops, restaurants and bars, and a truely relaxing atmosphere inside.

I had a breakfast-inclusive room rate, which was absolutely delicious - I wish I could have eaten more! There were fresh teas/coffees, juices, fruits, eggs cooked to your liking, pastries, toast, cereals, the list goes on. The service was top notch too.

I also ate in the restaurant downstairs, as well as having room service - all of which was delicious.

i also had a card sent out to me from UK while I was staying here, however unfortunately it didn't arrive for another week after I had checked out, but the hotel rang me and arranged for it to be redirected to me, which was hugley appreciated (and no extra cost to myself).

Would definitely come stay here again!

Room Tip: I think all the rooms would be amazing!
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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rochester
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 25, 2013 via mobile

My husband and I are both Marriot platinums so we got upgraded. The room was small but comparable to the size you get in NYC or other big cities. The bathroom was wonderfully appointed. The staff was friendly and helpful. We left our luggage so to site see and came back to find it in our room, drink coupons under the door and front desk staff who rembered us. We had a drink in the bar and saw many business people making connections while enjoying the modern but classic setting. The location was ideal for our site seeing around Dublin. Top of our list of teasons we liked this place was when we returned from site seeing we asked for a recomendation for a local bar - but not one of the usual tourist places. The manager gave us directions to a local place including an ally that had been converted into casual bar seating. we spent the night cheering irish a champion football game and guiness. We had to fly the next day but would have enjoyed staying longer.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Shelbourne Dublin, A Renaissance Hotel

Address: 27 St. Stephen's Green, Dublin Dublin 2, Ireland
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Dublin
#6 Family Hotel in Dublin
#12 Luxury Hotel in Dublin
#12 Romantic Hotel in Dublin
#12 Business Hotel in Dublin
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Shelbourne Dublin, A Renaissance Hotel 5*
Number of rooms: 265
Official Description (provided by the hotel):
The world famous Shelbourne Hotel is a timeless landmark in the heart of Dublin. Located only 9km from Dublin Airport, The Shelbourne overlooks the magnificent St. Stephen’s Green, and is just seconds from the city’s sights and shops, commerce and culture. But the connection to Ireland’s capital runs far deeper than location. Founded in 1824, The Shelbourne, a Renaissance Hotel is a place where history has been made – the Irish Constitution was drafted, literary masterpieces were penned and society was shaped. Today, as part of the worldwide Renaissance brand, the hotel has been dramatically restored to its full original splendour. Each of the 265 bedrooms are unique, but they all share a sense of charm, style and above all quality…100% Egyptian cotton bedding by Rivolta Carmignani, elegant marble bathrooms with luxury amenities, flat-screen televisions, high speed internet access and climate control. The Shelbourne has 19 beautifully appointed suites, 12 of which are named after famous guests who have stayed at the hotel, such as Princess Grace, John F. Kennedy and Michael Collins and Eamonn De Valera. At the very heart of Dublin’s very best times for almost 200 years, The Shelbourne continues to be the city’s favourite hotel for fine food and drinks in an incomparable environment for generations of Dubliners. The Shelbourne offers a superb choice of dining venues; The Saddle Room, a modern steak and seafood restaurant, The Lord Mayor’s Lounge which serves Dublin’s only true afternoon tea, the renowned Horseshoe Bar and No. 27 Bar & Lounge, the place to see and be seen in Dublin! The hotel features a luxurious Spa offering six treatment rooms, including a suite for two people to share their spa experience together, a manicure and pedicure area as well as an opulent relaxation room. A 17.5m swimming pool, thermal facilities, dance studio and state-of-the-art gymnasium complete the facilities. ... more   less 
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Also Known As:
Shelbourne Hotel Dublin
Shelbourne Dublin
The Shelbourne Dublin Renaissance Hotel
Dublin Hotel Shelbourne

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