I stayed in the Shelbourne last night 14 March for 1 night with my mother for her 85th birthday. I told them it was her birthday and we got an upgrade to a heritage de luxe room which was about 500 sq. ft. It was furnished to a very high standard and there were 2, 4 ft bes which is an un usual size for a bed these days. The bathroom was furnished to a very high standard with seperate shower, bath and a toilet with a door for privacy within the bathroom. From the moment we arrived the doormen, reception staff, conccierges could not have been more friendly or helpful. They would not let us carry our bags. They kept on asking us and my mam particularly were we having a great time for her birthday. The dinner in the restaurant was great and there service excellent. The wine waitress knew all about her wines and got us to taste some wines before we made our choice. I had the French onion soup and the sirlloin steak from the table d'hote menu. The soup is the best French onion soup I have ever tasted. The steak was so tender. The beds are very very comfortable and the duvets are heaven. They must be duck down. The biggest surprise of all was the spa. It is brand new and furnished to the highest standard. We each had an hour massage. The relaxation room looks onto stephens Green which is amazing. The towels, bathrobes and slippers are to a very high standard. The steam room was lovely and hot, as was the sauna. The pool was lovely also. This was the best hotel stay I ever had. I cannot wait to go back to the shelbourne again. One down side is the bars are sometimes so busy that there are no tables available for residents to have a re dinner drink or aafter dinner drink.

We stayed at The Shelbourne on the 3rd & 7th March. Our welcome was fantastic from the moment we arrived. Saema on the front desk was very helpful. She assisted my husband with our Afternoon Tea reservation and gave us a tour of the Constitution Suite and the musuem. We had Afternoon Tea, my very first, and it was such an experience from being in The Lord Mayor's Lounge to the gorgeous food. After indulging in the tea, we strolled the short distance to Grafton Street, the main shopping area, and then around the surrounding area. The room was perfect and well decorated.

Our second night was even more exceptional and the hotel made us feel very special by putting us in the original part of the hotel where we could see St Stephen's Green. The room was gorgeous and huge! The bathroom was amazing with a lovely deep tub perfect for soaking and powerful shower. We spent our second evening in The Lord Mayor's Lounge as we became too comfortable to leave! We also spent some time in The Horseshoe Bar and soaked up some of the history there.

The hotel is very beautiful and overflowing with history. The bed was so comfortable that I did not want to leave it in the morning! I think this hotel is the whole package and I certainly intend to stay there next time we are in Dublin in a few months time! A completely amazing experience all round. A massive thanks to The Shelbourne staff who made us feel welcome and special.

I know I will sound like I'm gushing, but we can't say enough good things about the staff at the Shelbourne. they are well-trained, efficient, warm and completely helpful at every step. Just made our third visit and we felt like we were back with old friends. Concierge Denis and Jane on the front desk took extra good care of us. This is definitely our home in Dublin.

Check in was an absolute delight which is a rare experience these days. Check in staff were friendly, helpful and informative and just wanted to please.

That intro really set the tone for my stay. A lasting memory is spending a few minutes in the museum reading the correspondence regarding damage caused by the South African Rugby tourists in 1952.