I have been to Koh twice for different occasions & found the service, food& drinks excellent thence I reserved an area for my 30th birthday yesterday. It was booked 4 weeks inadvance and I had a clear conversation about the availability of individual tapas for my guests. Upon arrival I was asked three times about platters of food for people. On the fourth time it was revealed that individual tapas were not available at weekends and my guests must pay per head for food they may not want nor have a choice in ordering... I think, because no one including the manager seemed to be able to tell us exactly what and how much these platters entailed of. This may seem trivial except it was the backdrop to a generally badly run service with one couple in the party waiting one hour& fifteen minutes for a main course, tabs being set despite three requests not to do so, an average wait of twenty five minutes for a drink, orders and change forgotten and people continually ignored. Maybe I would have been placated if the manager had been in some way pleasant but he was not. Most of my guests went home early out of frustration and not one person out of group of twenty five people will return to Koh.
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