I stayed here in January, having had to come to Donegal for a funeral. I had looked on line and found that the hotel had good reviews on trip advisor and the hotel's own website made it look good. My husband and I had to take time off work to attend the funeral but as I work on the road anyway I would still be expected to have emails etc, this was the main reason I booked this hotel as it had wireless in the rooms! When we got to our extremely basic room, there was in fact no wireless to be got, I queried this at reception to be told that I may have to hook up in the lobby but that it was in the rooms after that. I did so and yes there was wireless in the lobby but still nothing in the rooms. I ended up having to take a work Skype call in the bar, not ideal. We ate in the bar which was less than satisfactory, I ordered a healthy stir fry which came to me swimming in sauce, my husbands meatballs could have been used for a game of squash they were so hard. The breakfast was possibly one of the worst I've seen and I stay in hotels 3 nights of every week. The cooked breakfast must have been left out since 6am, we came down at 8.30am, so everything was shrivelled and tepid. The scrambled eggs were crusted over and swimming in a bath or grimy looking liquid, enough to make us decide to have breakfast else where. The hotels one saving grace was a girl at reception on the evening I checked in, she was completely apologetic about the lack of Internet and did try everything to help, however the girl I spoke with the following morning on check out was rude, impolite and completely unsympathetic, she barely spoke, the same could be said for the breakfast staff who were very unhelpful.
In summary I am still completely bewildered as to why this hotel would have a 4 star rating as I believe that a 2 star would be generous.
- Official Description (provided by the hotel):
- The hotel offers 110 guest bedrooms, which have been individually designed with comfort, style and convenience in mind; these include executive rooms and luxurious suites for your complete indulgence. Guests can enjoy complimentary use of the state of the art gymnasium & swimming pool, sauna & steam room, including a children's pool. Or alternatively, relax in the wellness center for absolute relief from the stresses and strains of everyday living. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Mill Park
- Mill Park Donegal