The hostel is perfect in the sense of it provides a secure room / bed for the night at a low rate,the best thing about staying here on this basis is the fact that you can cook your own food, which saves even more money,downside on this level was the standard of the kitchen,the gas burners on the cooker would not come on unless you had a lighter,as long as you meet someone who smokes you are laughing otherwise you are left hanging around.the frying pans could do with replacing also,I am sure my oil was leaking through one of them.
The staff were friendly and helpful whenever you asked for directions,but the moment they had a problem,if it be with a guest or a booking the whole calm atmosphere goes out of the window,while waiting in line at reception I was witness to members of staff literally ignoring guests or telling them that they were too busy to deal with them now because of their problem on the phone,you have to remind yourself at this stage that you are paying a low amount and that if you wanted high standards of customer service you should go search and find it,and then be happy to pay for it.
The room and the whole hostel was very clean,top marks for this,which is a huge BIGGY considering how many dirty students stay there throughout the year.
I would stay again
- Official Description (provided by the hotel):
- City centre Hostel with friendly relaxed vibe. Free Light Breakfast, Free Wi-Fi. Facilities include - a wonderful TV Lounge, large self-catering kitchen, garden, secure bicycle lock-up, net cafe, laundry service.Day Tours to the Cliffs of Moher, Blarney Castle / Cobh / Kinsale, the Ring of Kerry depart daily... ... more less
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