Booked this hotel for a last minute night away.Rate was reasonable. We arrived at the hotel to the small crampted car park, no more than 15 spaces. Luckily a car was pulling out so I pulled in. We weren't even out of the car when a manager type came running out to tell me I can't park there in a very rude manner. No how are you nothing. I asked him why as a car had just pulled out. He informed me it was a disabled space and I have to pull out and maybe back in. This made no sense at all to me as the space was not big enough and backing in would make no difference. The manager then said to my boyfriend will u not back it in, this to me was a sexist remark. I reparked the car and went into the lobby area where my boyfriend was registering. The lady behind the desk was unpolite and rude. She was training a young girl in,this young girl was very polite unlike the other staff. As we had a visa debit card the lady insisted on taking the full amount for the stay at check in.On entering the room we were met by an awful smell of stale cigarette smoke. We were never asked for a preference of a smoking or non smoking room nor were we informed it was a smoking room. The room was a nice size and was clean. There was no hand towel in the bathroom and there was no mattress protector on the bed. All that was covering the bed was a sheet therefore the mattress was visible at the top of the bed. The location was ideal I must say, but I will not be back to this hotel. I am not fussy in any way and I understand how demanding working in a hotel is, but this place needs serious improving.
- Official Description (provided by the hotel):
- One of the best located hotels in Cork City, The Maldron Hotel Cork City is found in the heart of Corks historic cultural quarter, nestled by the famous Shandon Bells and on the doorstep of Cork newest premier shopping district, Opera Lane and Corks main thoroughfare St Patrick's Street. With superb accommodation, excellent dining and full leisure facilities in Club Vitae Health Club, this hotel is perfect for both business and leisure visitors. Nestled beneath the Shandon Bells in Cork city centre and only a 5 minute walk from Patrick Street, Cork’s main, vibrant thoroughfare. With superb rooms, excellent food and full leisure facilities in the Club Vitae Health and Fitness Club, this hotel is perfect for both business and leisure visitors. ... more less
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- Also Known As:
- Cork Maldron Hotel