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“Service, but not with a smile” 3 of 5 stars
Review of Panda Mama

Panda Mama
14 Parnell Place, Cork, Ireland (Centre)
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Ranked #179 of 440 restaurants in Cork
Cuisines: Chinese
More restaurant details
Restaurant details
Good for: Families with children, Large groups, Dining on a budget
Dining options: Dinner, Reservations, Delivery, Late Night
Neighborhood: Centre
Clonmel, Ireland
Senior Contributor
40 reviews 40 reviews
21 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
“Service, but not with a smile”
3 of 5 stars Reviewed December 30, 2013

We were a large family party when visiting this establishment recently. Everyone went a la carte.
The food was acceptable, typical Chinese fare. The service however was not acceptable. The staff were not friendly and rarely said please or thanks. Some of our party expressed the opinion that the staff were rude.
When you were asked to give your selection the menu was removed at a speed that was frightening. If you happened to nod your head you risked being smacked in the face with the menu. Another phrase that is not in the staff vocabulary is "excuse me"
When the plates etc were being removed from the table if they could not reach by climbing over your shoulder a finger would be wagged indicating that the diner should move the plate towards the server and again no acknowledgement received for helping the staff.
Maybe these are not terribly important points, when dining, but to many people a smile,a thank you or a nod of appreciation is always well received and creates a better impression.
When we next plan a family get together the Panda Mama will not be on the list.

  • Visited December 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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88 reviews from our community

61% Recommend
    26
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    16
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cork, Ireland
1 review
“very poor”
1 of 5 stars Reviewed November 27, 2013

i went to panda mama on sun 24th nov. food was slow to come out. sfaff had a bad manner about them. when food did come out it was cold. i handed it back and they microwaved it. this is not on. i said it to the person at the counter and got no reply back so i left. DO NOT GO TO THIS CHINESE. NOT WORTH IT.

  • Visited November 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limerick, Ireland
Contributor
17 reviews 17 reviews
5 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Lacks Ambience But Good”
4 of 5 stars Reviewed November 26, 2013 via mobile

Beautifully decorated restaurant bright and spacious. Well laid out, the tables are well divided away from each other. Great efficient seating to a table usually not put beside others which is nice for all so you can have a chat with the people you are at. Menus off a wide variety including early bird and starter/main course for 16. I love the food here I usually get the same, my boyfriend and I have been back many times usually any time we are in cork city. The servers do their job and that's about it an odd smile would not be a bad thing.

  • Visited October 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Cork, Ireland
Senior Contributor
41 reviews 41 reviews
20 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Great value early bird”
4 of 5 stars Reviewed November 2, 2013

This was my first visit to panda mama and I discovered they offer an early bird at weekends up to 7.45pm. The food was very good and the staff attentive. The restaurant is very clean and nicely decorated. My overall bill for the early bird and a beer was only €20.30 which is excellent value for money.

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Nenagh, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great food and very family friendly”
5 of 5 stars Reviewed November 2, 2013 via mobile

This is a gorgeous restaurant. The decor is fabulous!! Food is great and the menu extensive. The service was great. Overall a great experience.

  • Visited November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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