We were a large family party when visiting this establishment recently. Everyone went a la carte.
The food was acceptable, typical Chinese fare. The service however was not acceptable. The staff were not friendly and rarely said please or thanks. Some of our party expressed the opinion that the staff were rude.
When you were asked to give your selection the menu was removed at a speed that was frightening. If you happened to nod your head you risked being smacked in the face with the menu. Another phrase that is not in the staff vocabulary is "excuse me"
When the plates etc were being removed from the table if they could not reach by climbing over your shoulder a finger would be wagged indicating that the diner should move the plate towards the server and again no acknowledgement received for helping the staff.
Maybe these are not terribly important points, when dining, but to many people a smile,a thank you or a nod of appreciation is always well received and creates a better impression.
When we next plan a family get together the Panda Mama will not be on the list.
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