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“Well done - efficient staff” 4 of 5 stars
Review of Treacys West County Conference & Leisure Hotel

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Treacys West County Conference & Leisure Hotel
3.0 of 5 Hotel   |   Clare Road, Ennis, Ireland   |  
Hotel amenities
Ranked #3 of 8 Hotels in Ennis
Benfleet, United Kingdom
Top Contributor
67 reviews 67 reviews
15 hotel reviews
Reviews in 32 cities Reviews in 32 cities
13 helpful votes 13 helpful votes
“Well done - efficient staff”
4 of 5 stars Reviewed October 12, 2012

Our American Airlines flight landed at Shannon after an emergency. I'm sure the staff were not expecting a plane load of people, 100+ to descend on them with 2 hours notice but they did a remarkable job. We were efficiently handed room keys and offered an evening meal in the restaurant which was good. We had a good nights sleep, the room was comfortable and the bathroom clean. The receptionist was very helpful and efficiently found out the plans for transferring us back to the airport the next morning. A decent buffet breakfast was provided, although a bit caotic in the restaurant with all of us trying to eat at the same time.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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401 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Cirencester
Top Contributor
54 reviews 54 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 11, 2012

This place really needs a total make-over. The staff are delightful and very helpful. But I would say it's not had enough general updating to keep it looking good.
We stayed Saturday and Sunday night. Used clearly by the locals and there were several large parties eating on Saturday night. Noise of returning guests during the night was significant. Sunday night much quieter.
Bed comfortable. Bathroom needs refurbishing. The mixer tap on the shower unit packed up/came apart so there was mains water pressure shooting out at one point - fortunately into the bath not onto the floor.
Waiting staff on duty for Sunday morning breakfast were very slow - there was a large number of guests. Monday morning better, not so many people. They did good scones at breakfast - plus all the usual including the full English.
Probably not go again, but it was very economical. And not really all that bad.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ennis, Ireland
1 review
5 of 5 stars Reviewed October 3, 2012

I wish to commend the new management of the West County on their employees. Whomsoever was responsible for the employment of Deoee, Nisar, Magdalene and Malwina in the Cafe West, has obviously an excellent sense of what is required for fantastic customer service and diligence. I nearly forgot poor Nisar (the chef).

Of course, your receptionists are also a tribute to to your business.

Claire Gavin appears to be (according to my perception) overworked. Everytime I wander into the hotel she is polishing, hoovering or window-washing (the workload does not impede her good nature). Another top employee!!

Stayed September 2012, traveled solo
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Achill Island, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 3, 2012

Hotel a bit dated, corridors , bar area , bedrooms and all dining areas in need of a bit of a touch up. Cooked breakfast inedible however buffet more than compensated for this. Evening meal in restaurant was excellent a complete turnaround from the cooked breakfast. Staff a credit to the tourist trade each and every staff member friendly, helpful, polite and attentive to all and every guests needs. Leisure center adequate nothing special but clean. Locks on lockers in changing rooms would be useful and small disposable bags for wet gear also. Music in bar would have been nice on the weekend nights. Bedroom we stayed in was warm spacious and very clean bed very comfortable. Would we stay here again definitely Ennis is well worth a visit we shall return.

Room Tip: choose an executive room spacious warm and have wi fi
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edenderry
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 30, 2012

We stayed on the 28th and 29th of September with our 2 children. We had stayed at this hotel earlier in the year and were less than impressed, however after speaking to management at the time and returning this weekend we must say that there have been great improvements at the West County.

As from the minute you enter the hotel you are pleasantly greeted by the very friendly reception staff and throughout the entire hotel its greatest asset is its staff.

We dined in the bar both nights and the food was great quality and value, one of the biggest areas of improvement is the breakfast room and indeed the magnificent selection on the buffet, staff in the breakfast room were also very efficient and could not offer more help.

I would definitely recommend the west county and will definitely return

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avoca, Pennsylvania
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 29, 2012

If you are looking for great value and a comfortable night's sleep, close to Ennis town and the Shannon Airport, this is a good choice. It is an older hotel but the hotel is clean and location is ideal if you want to shop in Ennis and still be close to the airport, less than a half hour away. Carmel on reception is the nicest and most accommodating person! I will return when in Ennis.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Treacys West County Conference & Leisure Hotel

Address: Clare Road, Ennis, Ireland
Location: Ireland > Province of Munster > County Clare > Ennis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #3 of 8 Hotels in Ennis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Treacys West County Conference & Leisure Hotel 3*
Number of rooms: 152
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