We stayed friday the 27th to the 29th december at this hotel booked through Glasgow great deals. What an amazing deal. We were greeted by the owner Stewart who welcomed us and showed us to our room. It was a great room as it had a huge bay window and a nice seating area with table. However, I must give constructive criticism about the bed covers. No duvets just very old fashioned blankets which are not comfortable or cozy. The room was clean enough but needed a better hoover and I had to clean the the rim in the bath before using it, so a word with the cleaners would be in order. In saying all of that, it would not be enough of a problem to stop us returning but it would greatly improve the comfort for guests if blankets were changed for duvets and cleaning standard were higher in the bathroom.. Yes, the rooms are in need of tlc, however they are roomy and comfortable with fantastic views from sea facing rooms. Stewart had also provided us with an extra heater in our room, which was great for the time of year and it being a large room to heat. we both felt that the hotel had character. It was a lovely warm hotel with a really nice snug bar with roaring fire. The main bar and resturant was really nice, relaxing and comfortable. An excellant choice for breakfast, thoroughly enjoyed. Plenty tea, fresh coffee and toast. Evening meals were top quality. pretty much faultless. Excellant large steaks.Compliments to the chef, but needs to work on the creme anglais. All the staff who served us were attentive and friendly. A big thanks to all the staff and especially to Stewart. Would definately return.
Definatety request a sea view room and if possible with a bay window.
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We are pleased that you enjoyed your stay with us; we are in the process of changing over to duvets and this would have been done prior to your arrival but unfortunately our laundry firm were not able to supply us with covers before the end of the year. I will certainly speak to our Housekeeping staff regarding the cleaning. This is an area in which we usually score very highly with the AA and Visitscotland.
I hope this did not spoil your stay and look forward to welcoming you back to the Hotel in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.