This was booked for me by colleagues so I didn't know anything about the place before I arrived was was happy with the result!
The hotel is located right by the race course close to town.
There is loads of free parking available which was a great start.
You walk into a large plush lobby/reception area and was welcomed by a friendly member of staff to be checked in.
I had a room on the first floor of the main building which was excellent. Large room with privicy, very quiet and a large comfortable bed. There was a flat TV, A/C, tea making, and free bottled water (which is rare).
The bathroom wasn't large but it was very smart with an excellent shower.
During my evening meal there was a turn down service leaving a bathrobe, slippers, buscuits and hot choc, which is smoething I have not experieinced in a UK hotel!
The evening meal in the restaurant was excellent. Good service, food and wine.
We followed this by a few drinks in the lounge which again offered friendly service.
Breakfast offered a good selection of options with proper pot of tea and water and fresh coffee!
ONLY two recommendations for improvements:
Porridge was almost solid and as result not very edible
The staff seemed rather untrusting of payment, resulting in us constantly being asked for room numbers, to confirm our orders and signatures. It did become a bit annoying after a while.
All in all a great stay, would return and recommend.
- Also Known As:
- Western Hotel Ayr
- Western House Hotel Ayr
- Western House Hotel Ayr, Scotland
- Official Description (provided by the hotel):
- An award-winning 4 Gold Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms.The 2AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance.Awards Received:Scottish Hotel Wedding Team of the Year 2012/Scottish Reception Excellence Team Gold Medal 2012/Senior Wedding Planner Fellowship 2012/Scottish General Manager Gold Medal 2012/Scottish Rising Star of the Year 2012/ Scottish Rising Star General manager of the Year 2012/The Scottish Hotel Reception Team of the Year 2010/Visit Scotland’s Customer Care Award for Serviced Accommodation 2007/Hotel Review Scotland’s Customer Care Hotel of the Year 2009/ Hotel Review Scotland’s Scottish Wedding Hotel of the Year 2007, 2008 and 2009/Hotel Review Scotland’s National Hotel of the Year 2009/The Scottish Hotel & Review Guide Scotland’s Scottish Hotel of the Year 2009 ... more less
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