We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous Hotel Facilities and Staff!” 5 of 5 stars
Review of Western House Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Western House Hotel to your Saves list
Western House Hotel
4.0 of 5 Hotel   |   Craigie Road, Ayr KA8 0HA, Scotland   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #5 of 20 Hotels in Ayr
Cambridge
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
42 helpful votes 42 helpful votes
“Fabulous Hotel Facilities and Staff!”
5 of 5 stars Reviewed May 30, 2007

My fiance and I stayed at the Western House on Saturday 26th May. We really could not fault this fabulous hotel. The staff on the check-in desk were enormously helpful - we arrived extremely early but they allowed us to check in a promised to have a room ready by 11am. The bar staff were brilliant, the restaurant food was out of this world and again the staff very friendly indeed. We had a courtyard room which was lovely - with a beautifully marbled bathroom, huge bed, very tastefully decorated. So all in all, I would definitely recommend this hotel - particularly if attending an event at the Racecourse, which is literally a 2 minute walk - if that!

  • Liked — The room and the friendly staff
  • Stayed May 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

406 reviews from our community

Traveler rating
    269
    91
    24
    15
    7
See reviews for
81
178
5
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Chamonix, France
Top Contributor
187 reviews 187 reviews
126 hotel reviews
Reviews in 117 cities Reviews in 117 cities
254 helpful votes 254 helpful votes
2 of 5 stars Reviewed April 20, 2007

Stayed here for one night, midweek in April mainly based on reviews on here.

It was a pretty average place however certainly not 4*. The evening staff were very poor (moody, poor-English-speaking receptionist and 14 year old duty manager!) although the day staff were much more pleasant.

Room was satisfactory although the TV was far too small (needs to be larger or nearer the bed!)

Do bear in mind that however 'average' this place is, it still looks to be about the best in the Ayr region (and was only a tenner more expensive than the new Travelodge up the road!)

Only saving grace is I got a much better room rate booking via Expedia!

  • Stayed April 2007, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 3, 2007

Very pleasantly surprised by the hotel. Put in a 'Courtyard' room, which looks pretty dire on the outside but was as nice a hotel room I have stayed in. Modern, superb bed and pillows, great TV/DVD, lovely bathroom.

Would strongly recommend if you have to stay in or near Ayr.

Stayed March 2007
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCOTLAND
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 26, 2007

I won a night at the hotel through a charity casino event ! we stayed on a Friday evening and the whole experience was excellent. The room was certainly one of the best I have encountered and I could not fault the accomodation at all..
Staff were very friendly and helpful, although the restaurant is very small and staff discussions could be heard very easily.

Overall very good experience and would certainly recommend to anyone looking to stay in Ayrshire.

  • Stayed February 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Western House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Western House Hotel

Address: Craigie Road, Ayr KA8 0HA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Ayr
#2 Luxury Hotel in Ayr
#3 Family Hotel in Ayr
#7 Romantic Hotel in Ayr
Price Range (Based on Average Rates): $
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
Official Description (provided by the hotel):
An award-winning 4 Gold Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms.The 2AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance.Awards Received:Scottish Hotel Wedding Team of the Year 2012/Scottish Reception Excellence Team Gold Medal 2012/Senior Wedding Planner Fellowship 2012/Scottish General Manager Gold Medal 2012/Scottish Rising Star of the Year 2012/ Scottish Rising Star General manager of the Year 2012/The Scottish Hotel Reception Team of the Year 2010/Visit Scotland’s Customer Care Award for Serviced Accommodation 2007/Hotel Review Scotland’s Customer Care Hotel of the Year 2009/ Hotel Review Scotland’s Scottish Wedding Hotel of the Year 2007, 2008 and 2009/Hotel Review Scotland’s National Hotel of the Year 2009/The Scottish Hotel & Review Guide Scotland’s Scottish Hotel of the Year 2009 ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Odigeo, TripOnline SA and Tingo so you can book your Western House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland

Owners: What's your side of the story?

If you own or manage Western House Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.