We recently stayed at this Hotel and it was a wonderful experience. From the moment we stepped in to the hotel to the moment we left, the service was first class. Our room, which was in the main part of the hotel so I can't vouch for the hotels in the courtyard annexe, was so luxurious and catered for our every need and more. It really was so comfortable and inviting. The bar area was very pleasant, prices were reasonable, and there was a nice log/coal fire to sit in front of there.
The Dining Room, although fairly small and intimate, was lovely and the food was up there with the best I've ever tasted. The evening dinner was really something special and there was even an extensive breakfast menu.
I would highly recommend this hotel to anyone wishing or needing to stay in Ayr.