If a complete stranger was to ask you for your name, your address and your credit card details and they were to write those details down on a piece of paper and file them in a drawer, would you be happy with that? Well this is what happened to me at this hotel. Apparently the card machine was 'broken' I noticed similar reviews to this effect dated between 22 March and 6 April 2013 so getting that machine fixed is obviously not top priority. My wife paid £139 for a 2 night stay as part of a "Great Deal" instead of the usual price which is allegedly £310. I'm sorry that she wasted her money. I resent spending money on petrol getting to this establishment never mind £139. That's 14 hours off our lives we will never get back. I say 14 hours as that's how long we stayed there. We left in disgust first thing in the morning (without breakfast) and never looked back. The food was the worst part. Truly awful. The mussel starter was edible but uninspiring. Think M&S and your almost there. The main course of salmon risotto ended it for me. That was truly disgusting. Overcooked salmon on a bed of rice that had the pungent stench of cheese overpowering it. The plate it was served on was not warmed, it was straight out of the kiln. I could feel my face burning from the heat. The only thing cheesier than the risotto was the music. I think they were playing 'Now that's what I call the 80's" Imagine spending your Friday night with your significant other in a deserted dining room with John Lennon's "Imagine" playing in the background? Depressing to say the least. Mind you, there was one other couple in the room and the gentleman sent his main course back. He also asked for a beer and was duly informed that they had 1 bottle of Cobra and 1 bottle of Peroni left! There's a Majestic Wine across the road, perhaps he had more luck there. We didn't even have dinner it was that bad. My only regret is that we didn't got to "Ayr India" across the road. You'll find it next to Majestic Wine if you're in need of food and drink (which you will if you visit the Berkeley) This all points to a business being run on a cash only basis and from this you can make your own mind up. Will I visit this hotel again? Yes. To see if it's still in there.
- Also Known As:
- The Berkeley Hotel Ayr, Scotland
- Official Description (provided by the hotel):
- The Berkeley is a small family owned Boutique styled hotel and is and run by a small dedicated team, and have 24 hour night porter service, 5 sumptuous bedrooms a romantic restaurant and casual lounge cocktail bar, our large terrace is due to be heated & covered so guests can use this all year round and the gardens have 2 patio areas and are large enough to offer marquee weddings and events. We offer morning coffee & home made pastries, lunch and light snacks, afternoon tea, Traditional High Teas and evening meals to suit every occasion. We are a small hotel with a passion to do the best we can and raise the bar in hospitality. Our decor is strong and quirky! Comfortable and plush bedrooms which we take pride in. ... more less
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