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“Good quality at a good price” 5 of 5 stars
Review of Premier Inn Ayr A77/Racecourse

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Premier Inn Ayr A77/Racecourse
Wheatpark Place, Ayr KA8 9RT, Scotland (Formerly Holiday Inn Express Ayr)   |  
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Ranked #6 of 20 Hotels in Ayr
worthing
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good quality at a good price”
5 of 5 stars Reviewed September 16, 2013

Having stayed at this hotel my wife and I were again impressed with the level of comfort and the friendliness of the staff. It may be a budget hotel, but they are are so much better than other budget hotels. Great value. Quiet location

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice B, Manager at Premier Inn Ayr A77/Racecourse, responded to this review, September 17, 2013
Many thanks for your review. We're so pleased to hear that you had another lovely stay with us here at Premier Inn AyrA77Racecourse and we do hope to see you again in the very near future. Thank you once again for taking the time to review your stay with us.
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394 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Oxford, UK
Top Contributor
54 reviews 54 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 15, 2013

Excellent hotel, well located BUT its main asset is the staff!

We had a little trouble to find the way to the hotel although it is clearly visible from the A77 but the problems ended there! We were very warmly welcomed by Laura in the reception. I am over 30 years in the hotel industry and a frequent traveller but I have to say that in the last decade I rarely experience genuinely welcoming front office staff. Perhaps it is the Scottish hospitality but Laura, as well as her colleagues Angus and Campbell later in the night shift belong to the endangered species of hospitable (as opposed to simply polite and efficient) hotel professionals.

The room was top quality PI clean and well prepared. I am not a frequent PI customer so I found that 30 minutes of free internet is a reasonable offer and the £3 charge for 24hrs is really showing respect to the customer (as opposed to £14 or more elsewhere).

The Thyme restaurant offers an excellent range of good quality food in the menu and again reasonably priced. The breakfast buffet is very good with friendly waiters attending and, again, I will emphasise the reasonable price of £8somenthing for a good quality start up of the day.

Overall, an excellent choice for the business and the leisure traveller passing by Ayr.
Again, congratulations to the management for their choice of staff!

Room Tip: Try the Thyme restaurant. You will not regret it and its far more convenient than driving anywhere e...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice B, Manager at Premier Inn Ayr A77/Racecourse, responded to this review, September 16, 2013
Thanks for your review regarding Premier Inn AyrA77Racecourse. At Premier Inn we endeavour to offer the best value quality stay. It is great to hear that you enjoyed your stay with us and our hotel, Thyme Restaurant and our great friendly team here met your expectations. At Premier Inn we continuously strive to deliver a high level of service and it's great you feel this was acheived. The team will be delighted to receive your positive feedback and we look forward to welcoming you back in the future.
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Colchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2013

Stayed here on two separate occasions this year.
Both times found the manageress Janice to be outstandingly helpful and efficient.
All staff were pleasant and helpful.
Building is easy to find, plenty of car parking.
The rooms are usual high standard Premier Inn.
Sheets and towels white.Showers only, but bathrooms are well laid out.
We had the continental breakfast on both occasions. It was plentiful and varied.
Both times the rooms we were allocated were quiet.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice B, Manager at Premier Inn Ayr A77/Racecourse, responded to this review, September 16, 2013
Thank you for your review of Premier Inn AyrA77Racecourse and for your kind words. It is great that our clean hotel, helpful friendly staff and facilities met your expectations on both occasions and made your stays comfortable ones. We all endeavour to deliver the highest level of service in all our establishments and your feedback helps us focus on doing this. Thanks again for your review and myself and the team will look forward to welcoming you back to Premier Inn again in the future.
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Hamburg, Germany
Top Contributor
90 reviews 90 reviews
15 hotel reviews
Reviews in 40 cities Reviews in 40 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed September 12, 2013

The hotel is as good as most of the PIs that I’ve stayed in. Calling it the “Racecourse” is a bit of a stretch but it’s well run, clean and recently renovated. I believe it used to be a Holiday Inn and so doesn’t have bathtubs in the bathrooms – fine by me as the shower is really big.

The restaurant is well run and does a very good deal that includes three courses, a drink, and breakfast. This is very handy as there isn’t much in the way of restaurants nearby. Without a car, this hotel wouldn’t be very practical at all.

The reception staff were friendly and efficient and even offered me a complimentary coffee as I was a little too early to check in.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice B, Manager at Premier Inn Ayr A77/Racecourse, responded to this review, September 13, 2013
Thanks for taking the time to review your stay at Premier Inn AyrA77Racecourse. Your feedback is very important to us and we are pleased that overall your stay met your expectations. Thank you for your comments regarding the service and value of our Thyme Restaurant, the team will be delighted to receive your feedback. We are committed to providing our guests with a high level of service at all times. Thank you again for your review and we look forward to welcoming you back to Premier Inn again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paisley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 11, 2013

Staff went out of their way to ensure you had a hassle free stay, we were attending wedding at neighbouring hotel and arrived too early for checkin however staff gave us conference room to change & leave luggage for late arrival in evening. They allowed our party to chat in lounge area as bar closed at 23.00, even some had pj's on ;)

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janice B, Manager at Premier Inn Ayr A77/Racecourse, responded to this review, September 13, 2013
Thank you for taking the time to review your stay with Premier Inn AyrA77Racecourse. We are pleased that you had a comfortable stay with us, and that our hotel and great facilities met your expectations. Our team are committed to delivering the highest level of service to all our guests and your feedback is so important to us in our continued endeavours to provide our guests with this service. I hope you had a lovely time at the wedding and we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnstone, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 28, 2013

I was travelling with my partner to a nearby wedding function and tried to book into the hotel prior to 2pm, on arrival was told that the room was not ready and our luggage was then locked into the storage room, however we informed the staff that we would not be back to check in till around midnight.
I received a call from the hotel around 7pm asking when I would be checking in and advised them they already had my luggage and they were already aware and was told ' this is the late shift we were not told'
Arrived at 2345hrs to check in and find out the hotel bar will shut at midnight as they do not have their full licence yet for residents, which I thought they should notify you in advance.
room was comfortable and clean with a choice of pillows but if staying in that area again would probably book the Travelodge just across the road next to Franky & bennys

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 27, 2013

Great base if you are touring "Burns" country. Quality food, comfy rooms and very clean. Breakfast differs slightly from other where it is entirely self service but very good, replenished often and never left on the hotplate too long. We were travelling for a family wedding and stayed two nights which was good fo us but those who arrived on the day of the wedding could not check in until after 2pm and as the wedding was at 1.30 this meant that a queue of around 40 had to check in after the wedding at midnight. Not good.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Ayr A77/Racecourse

Address: Wheatpark Place, Ayr KA8 9RT, Scotland (Formerly Holiday Inn Express Ayr)
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Amenities:
Bar / Lounge Beverage Selection Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Ayr
#4 Family Hotel in Ayr
#5 Romantic Hotel in Ayr
#7 Business Hotel in Ayr
Price Range (Based on Average Rates): $
Number of rooms: 84
Official Description (provided by the hotel):
Premier Inn AyrA77Racecourse is located just 3.5 Miles from Glasgow Prestwick International Airport and from some of the best historic Golf Courses in Scotland including Royal Troon and Turnberry. The hotel is just minutes drive away from Ayr Racecourse home of the Scottish Grand National and William Hill Ayr Gold Cup. We are also only 5 miles away from the Burns Birthplace Museum where you will see the birthplace of Robert Burns. Surrounded by the beautiful coastline of the Firth of Clyde with good access to Kilmarnock and Glasgow, our Premier Inn Ayr A77/Racecourse has everything you'd expect, incredibly comfy beds and an onsite restaurant serving a mix of contemporary dishes. ... more   less 
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Also Known As:
Holiday Inn Express Ayr Hotel Ayr
Ayr Holiday Inn
Premier Inn Ayr A77/Racecourse Scotland

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