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“One of the better "budget" hotels we have stayed in - well done!!” 5 of 5 stars
Review of Premier Inn Glasgow - Paisley

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Premier Inn Glasgow - Paisley
Phoenix Retail Park, Paisley PA1 2BH, Scotland   |  
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Rooms from £60
Ranked #3 of 10 Hotels in Paisley
Motherwell, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“One of the better "budget" hotels we have stayed in - well done!!”
5 of 5 stars Reviewed August 19, 2014

We stayed here to attend a family function nearby (having spent the previous 2 nights in a Premier Inn in Aberdeen). We had stayed here before and were happy to return, as our last stay had been very pleasant.

This hotel in centrally located, clean, comfortable and friendly. The rooms are pretty standard but immaculate. Size was fine for the 4 of us (2 adults and 2 children) and the kids beds were comfortable. It was Glasgow Fair weekend, so there was a bit of additional aircraft noise (the hotel is near Glasgow Airport) but it wasn't unbearable. It did mean thought that we couldn't open the window - but the receptionist had warned us on arrival that the rooms were hot (there was a heat wave at the time) and let us know that if we needed fans or chilled water etc we only had to ask.

Unlike our previous 2 nights in Aberdeen, the food and welcome at the adjacent eatery (I can't remember the name - but it's right next door) was excellent. The staff were welcoming and couldn't have been more accommodating, The food was very tasty and plentiful and there was a good range of options. We weren't rushed at all. Coffee and tea were topped up on request. the restaurant was immaculately clean, including the toilets, even though it was early in the morning - so full marks to the chefs, waitresses and cleaners (who must have been working nightshift!)

We felt the stay was good value and would certainly return.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review, August 21, 2014
Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay and we were pleased to see you return to stay with us here at Glasgow Paisley Premier Inn. It remains our objective to provide a high standard of service and we're so pleased you feel we achieved this. We look forward to welcoming you back and thank you once again for taking the time to review your stay.
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211 reviews from our community

Traveler rating
    110
    69
    25
    4
    3
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88
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Campbeltown, United Kingdom
Top Contributor
51 reviews 51 reviews
25 hotel reviews
Reviews in 12 cities Reviews in 12 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 18, 2014

I booked this hotel in October 2013 for a party in excess of 40 people for 16th August 2014 and you can imagine the number of changes that can take place over that period. Nothing was too much bother for Agnes and her staff when names and room placements were changed and any advice that I wanted was quickly given. Despite the large number arriving the check in was quick and very efficient and the receptionist was welcoming and very pleasant. There were no complaints about the rooms and only 2 people mentioned having heard aircraft noise around 7.00am as they were about to awake. The only complaints that I heard were about the slow breakfast service in the sister restaurant although I personally never found this to be the case and the offer of double portions on my plate was too good to refuse. The parking space at the hotel is very good and our bus was able to park almost at the front door.
On our return home I received a phone call from the hotel advising that one of the party had left his debit card in his room and that they were posting it on. He must have had too many readies on him as he had never missed it!
Highly recommended and thanks Agnes and staff.

Room Tip: Air craft noise is audible during the day but is negligible if you are asleep. You are warned on the...
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  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agnes S, Manager at Premier Inn Glasgow - Paisley, responded to this review, August 20, 2014
Good Morning,

Thanks for taking the time to review your stay with Paisley Premier Inn. Your feedback is very important to us and we are pleased that overall your stay met your expectations and you were comfortable. We are committed to provide our guests with a high level of service. We look forward to welcoming you back in the future.

Agnes Sproul
Operations Manager
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Northampton, United Kingdom
1 review
4 of 5 stars Reviewed August 6, 2014

We used the hotel as a base to travel into Glasgow via Johnstone rail station Although some distance from town a cinema, a pub with soft play a supermarket and fast food outlets are in walking distance

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agnes S, Manager at Premier Inn Glasgow - Paisley, responded to this review, August 8, 2014
ood Afternoon

Thank you for taking the time to review your recent stay with Glasow Paisley Premier Inn. Your feedback is important to us and we are pleased that your expectations were met during your stay and that you were comfortable. The team will be delighted to hear your feedback. We look forward to welcoming you back in the future. Thank you once again for your review.


Regards
Agnes Sproul
Manager
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London, United Kingdom
1 review
4 of 5 stars Reviewed August 5, 2014

Lovely experience, all staff were friendly and approachable they took on board our mobility issues. Clean and comfortable rooms. Because it's near the airport it can be a little noisy (it did not bother us we are use to that sort of noise).

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agnes S, Manager at Premier Inn Glasgow - Paisley, responded to this review, August 8, 2014
Good Afternoon

Thank you for taking the time to review your stay with us at Glasgow Paisley Premier Inn. Your feedback is very important to us and we are delighted that you had a comfortable stay.
Your comments will be very well received by all our team members as they are committed to giving our guests the best possible service.
We look forward to welcoming you back to Glasgow Paisley Premier Inn in the near future.

Regards
Agnes sproul
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kettering, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 4, 2014

Excellent hotel not far from airport and within easy reach of the city centre. Staff are very friendly and the rooms spotless and comfortable.The restaurant attached has a very good choice of menu at a very reasonable price and like the hotel the staff are very friendly and helpful. DON'T be put off by the close proximity to the airport. Although the planes pass directly overhead they cannot be heard due to the excellent soundproofing. Not the first time i've stayed in this hotel and it won't be the last




  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agnes S, Manager at Premier Inn Glasgow - Paisley, responded to this review, August 8, 2014
Good Afternoon

Thank you so much for taking the time to review your recent stay with us at Glasgow Paisley Premier Inn, we were so pleased to read your lovely comments and delighted that our team here met your expectations. We look forward to welcoming you back to stay with us in the near future.

Regards
Agnes Sproul
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
4 of 5 stars Reviewed August 4, 2014

Our first stay at a Premier Inn. Stayed here during the Commonwealth Games - conveniently located for the Ibrox stadium. The usual price was inflated due to the Games but for just one night it was a very good option for a family of 4. Staff were very friendly. Hotel was very quiet and Breakfast was excellent.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agnes S, Manager at Premier Inn Glasgow - Paisley, responded to this review, August 8, 2014
Good afternoon

Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We're so pleased to hear that you had such a lovely stay with us here at (Glasgowpaisley) and we do hope to see you again in the very near future. Thank you once again for taking the time to review your stay with us.
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Northumberland, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 28, 2014

This hotel is ideally situated close to Glasgow Airport and to access the region. However it doesn't have air conditioning. If you get caught out with hot weather (as we did during the recent heatwave) and leave the windows open during the night (as we had too), no sooner do you doze off than the next aircraft is rapidly descending above you on final flight path into Glasgow Int'l Airport. During our stay, this went on for the whole night with little respite during the early hours. The staff though were very friendly.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agnes S, Manager at Premier Inn Glasgow - Paisley, responded to this review, July 30, 2014
Good Morning

Thankyou for the feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both postive & negative is investigated and acted upon to ensure we are offering our customers the best possible service. We are sorry that your room was hot & you could hear aircraft noise and this did not give you a good night sleep. We are trying as much as we can at our site to try and control the situation due to hot weather conditions by offering Ice Water at the desk & spare top sheets for the beds & fans in all of our rooms and we hope in the near future that our site might get air conditioning .
If you could possibly contact the site direct i will be more than happy to offer a refund for one nights stay under the Good Night Guarantee and do hope to welcoming you back in the near future.

Regards
Agnes Sproul
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Glasgow - Paisley

Address: Phoenix Retail Park, Paisley PA1 2BH, Scotland
Phone Number:
Location: United Kingdom > Scotland > Renfrewshire > Paisley
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Paisley
Price Range (Based on Average Rates): $
Number of rooms: 62
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Also Known As:
Premier Inn Glasgow - Paisley Scotland

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