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“Terrible, over priced and the floor boards squeak so much that it wakes you up.” 2 of 5 stars
Review of Watermill Hotel

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Watermill Hotel
1 Lonend Paisley, Paisley PA1 1SR, Scotland   |  
Hotel amenities
Ranked #8 of 10 Hotels in Paisley
Johnstone, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Terrible, over priced and the floor boards squeak so much that it wakes you up.”
2 of 5 stars Reviewed October 19, 2012

Stayed here for a night after a family wedding.

£98 for one night so not cheap.

Arrived at the Hotel checked in quickly before 2pm as the wedding we were attending was at 1.30.

The bedroom was the four poser room. It looked like there was just a wooden frame round it.

Bedding had marks in it. If we had discovered this earlier we would have reported it but was at midnight so we thought what was point.

We were them woke up at 6am with people walking about above us. Now we were thinking cant they be quiet until I decided to put the kettle on and no matter how slow you walk the floorboards are so loud.

Breakfast went down at 8.30am. You can tell the food is good quality but pity it was very cold and they did not replenish the food.

So will never be back.

Better of with a premier inn.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
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    74
    35
    44
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Chester, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 12, 2012

Really adequate location in Paisley. Walking distance from train station. Rooms are fine --but definate issue of creaking floor boards!! Found the staff more than lovely and helpful. Absolutely OK.
Would staybere again when in the area.

Stayed October 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWatermill, Sales Manager at Watermill Hotel, responded to this review, October 15, 2012
Thank you for your review and am delighted you enjoyed your stay.I am sorry you experienced creaking floor boards this issue is being looked at.
I will pass on your compliments to our staff and look forward to welcoming you back whenever you are in our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed October 12, 2012

We recently stayed at the Watermill for the second time. Only stayed for the one night but we can not complain about anything. We stayed in a clean, comfortable room and after a night of partying had a great sleep. The staff were friendly as ever and the cooked breakfast was just the job to get us on our way home. My only criticism was the breakfast service was a bit slow due to the single member of staff they had in the room serving. For the price you pay we will gladly stay again in the future. Thanks.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWatermill, Sales Manager at Watermill Hotel, responded to this review, October 15, 2012
Thank you for your review and am delighted you enjoyed your stay with us.
I will speak to operations re the slow service at breakfast as this is not our standard practice and want to thank you for bringing this to our attention.
Please do not hesitate to contact us whenever you are back in the area.

Kind regards
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York, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 3, 2012

Myself and some colleagues booked in to the watermill for 2 or 3 nights, the restaurant was fantastic , however the accommodation was awful! the rooms were tiny (which i can accept due to the history of the building) and in my room in particular EVERY floor board creaked, not really what you want if your partial to a few trips to the loo in the night, this would disturb the person below and probably either side also. the decor was drab and tired the window in the room was very old and didnt even have a proper lock The killer for me however was when i pulled the plug in the wash hand basin after having a shave, all the water started bubbling up into the base of the shower tray and with it brought all sorts of disgusting gunge and contaminants into view, the sight and smell was horrendous! At breakfast the foreign staff member was discourteous and didnt explain the routine whatsoever, two of us arrived at breakfast together he plonked us down at a table for two without asking how many we required so we told him we were waiting on a colleague he just mumbled and moved us to another table, he should have asked us! We checked out first thing in the morning and went elsewhere. For the money it was dire! i did not raise the issues with any member of staff as it should be blatantly obvious to anyone who has anything to do with the hotel, there is no excuse really.

  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 29, 2012

We had a bad experience re Ashtree House and the Watermill Hotel came to our rescue, many many thanks to Janice on Hotel reception who was most helpful and we had a very nice room, staff also organised a fridge thank you. Breakfast was excellent and the staff most helpful. We had travelled from Australia for a family reunion and were grateful that a room was available.

Room Tip: Ask for a good sized room if available, very important for your holiday
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWatermill, Sales Manager at Watermill Hotel, responded to this review, October 8, 2012
Thank you for your kind review and am delighted we could be of assistance to you.
Janice is a very valued member of staff and I am not at all surprised in the service you received from her. Thank you once again for your review and have passed on your compliments to Janice and all our staff. We look forward to welcoming you back anytime you are in the area.
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Inverness, United Kingdom
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 24, 2012

we enjoyed our stay at the watermill - the room was fairly small but clean and comfortable.
we had the sound of the water from our window which was very relaxing.
the staff were welcoming and very helpful
the food was great - had an evening meal & hot breakfast
i was worried when i read a couple of other reviews but they were unfounded

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWatermill, Sales Manager at Watermill Hotel, responded to this review, October 26, 2012
Thank you for your kind review and am delighted you enjoyed your stay with us.
I will pass on your comments to all our staff.
Please do not hesitate to contact our reservations department for the best rates when next booking.
KInd regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scunthorpe, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 24, 2012

Stayed here for 2 nights - from the first minute we walked in the staff were very friendly and helpful. The hotel is well situated in the town center. Nice rooms with everything you need. The food there was good and the bar service quick and again friendly. All in all not much else you can ask for in a hotel stay.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheWatermill, Sales Manager at Watermill Hotel, responded to this review, October 8, 2012
Thank you for your kind review and I am pleased you were delighted with all aspects of your stay.
Please do not hesitate to contact our reservations department whenever you are back in our area. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Watermill Hotel

Address: 1 Lonend Paisley, Paisley PA1 1SR, Scotland
Location: United Kingdom > Scotland > Renfrewshire > Paisley
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #8 of 10 Hotels in Paisley
Price Range (Based on Average Rates): $
Number of rooms: 49
Official Description (provided by the hotel):
Situated in the heart of Paisley and on the site of a 17th century Flour Mill The watermill Hotel preserves some of the original character and features of the Mill inside and out of the building.49 en suite bedrooms with freeview TV and views overloking the hamills river or paisley abbey and the historic town of Paisley. We have a restaurant and lounge bar on site along with a new built extension for holding functions upto 140 guests. ... more   less 
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Also Known As:
Watermill Hotel Paisley, Scotland

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