We stopped by here last week, excited to have a roast meat roll. However, we couldn't bring ourselves to stay in the queue after the lady behind the counter was so rude to an older lady who was trying to order. The customer was a little confused by the different menus (there's a take-away and sit-in menu behind the counter) and the serving staff had no patience for her confusion whatsoever, providing her with curt answers and clearly looking annoyed. It was such an appalling sight that we decided against giving them our trade. The two menus are confusing and need to be addressed, as do the staff's manners.
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