We had a 3 night stay end of July .On the second night we were kept awake by a dreadfully loud "party" all night. We complained to the night porter with other guests at least 4 times to no avail. Eventually police came to sort it. Staff were totally indifferent to our distress, management gave a half hearted apology and no excuse for not dealing with the noise at the time. We complained to the parent company "Alfa Travel" and after a long and drawn out exchange of letters we recieved compensation. It was very stressful and I would not recommend this hotel or its staff to anyone. Staff attitude was the worst I have ever encountered.
- Official Description (provided by the hotel):
- Croit Anna Hotel - Fort William [3 Alpha & AA Two Star] Situated on the shores of Loche Linnhe, three miles from the centre of Fort William, with spectacular views across the loch from all of the public rooms and most of the bedrooms, the Croit Anna offers a comfortable and friendly base in which to relax. 92 bedrooms with central heating and/or individual electric heating, bath or shower and WC. All rooms have tea/coffee making facilities, hair dryer and TV with radio channels. There is a panoramic lounge, two bars, terrace and entertainment most evenings. No lift but ground floor rooms available on request. Extensive car parking. A Leisureplex Hotel ... more less
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- Also Known As:
- Croit Anna Fort William
- Anna Croit Hotel
- Hotel Croit Anna
- Croit Anna Hotel Fort William, Scotland