We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Avoid if you want to be treated like an adult.” 1 of 5 stars
Review of Strathisla B&B

No photo provided
Got a photo?
Add it.
No photo provided
Got a photo?
Add it.
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Inverness
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Strathisla B&B
42 Charles Street, Inverness IV2 3AH , Scotland   |  
Hotel amenities
Ranked #169 of 217 Inverness B&B and Inns
Oxford
1 review
7 helpful votes 7 helpful votes
“Avoid if you want to be treated like an adult.”
1 of 5 stars Reviewed November 17, 2009

I arrived in Inverness at 5:20pm yesterday, and quickly made my way to Strathisla Guesthouse on Charles Street.

I'm a researcher for a university, and do a lot of travelling in Scotland, so I'm fairly used to Scottish B&B fare, all of which has been good in my experience - except for this awful joke of a place.

The owner opened the door to me and, noticing that I had smoked outside, informed me that if he had known about my habit (be it pursued outdoors or not), I would not have been offered a room.

Putting this needless lack of manners behind me, I was shown to my room (no. 2). The walls were ornamented with notices of petty rules, the most shocking of which was the demand that guests vacate the house between 10am and 4pm, 'our family time!'. This sort of stricture happens at Youth Hostels, but not in any guest house I've been to.

The disclosures mounted. At Strathisla, you cannot shower outside the hours of 7:30-9:30am or 7:30-10:30pm, and you are entitled to only one shower per day. What if you get drenched in an Invernesian downpour and need a wash?

The following morning, I breakfasted and then returned to my room. It was only 8:50, so I lay down for a while, to be soon disturbed by the aforementioned creep banging on my door, asking me to get up and out. He also shouted through the door that my light was on.

I showered quickly, ignoring the stupid rule, packed my bags and made for the hall, but not before I surreptitiously phoned other guest houses.

Informing the owner that I wanted to check out, he replied 'Yes, I knew it wouldn't work out', and went on to accuse me of having spent the previous night getting drunk in the town and coming home late. (I had actually dined out the previous evening and enjoyed a good walk around the town, returning to Strathisla at 10:35.)

Having been quoted a tariff of £25 over the phone, I was now asked to stump up £30. I did this with good grace and happily got to my alternative accommodation.

It seems that the man I dealt with has a knack for making guests feel uncomfortable, so it's heartening to see the other reviews here - they aren't wrong!

In short: if you want to stay in Inverness, definitely look elsewhere. Strathisla is an embarrassment to Scottish hospitality. And that's what I'm going to tell the officials in the tourist office.

  • Stayed November 2009, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

12 people have reviewed this hotel

Traveler rating
    3
    0
    1
    2
    6
See reviews for
3
4
1
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Glasgow
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 6, 2009

Myself other half and some friends travelled to Inverness to take part in the Inverness marathon, understandably Inverness was pretty full, so i was delighted when I stumbled accross the Strathisla who could accomodate us all.
My delight was short lived.
When we got to check in at 4pm in the afternoon, we were greeted by the owner !! At first we just thought perhaps just an excentric, until he told us how to operate the door knob!! Several ramblings later we managed to shake him off and get into our rooms which were basic and clean enough, however freezing cold and non of ther rooms were en-suit which we were aware of before we arrived, this didn't cause too much hassle as my party took up all 3 rooms in the house and we managed to work it between us.
However, instructions were everwhere, when you could and could not shower, when you had to be out fo the house each day, between 10am and 4pm for their family time etc.
A couple of us had gone back to the GuestHouse early only to be greeted athe door by the owner who seemed to appear from nowhere and gave us into trouble for not closing the gate!
The following morning at breakfast, he couldn't have been more rude. One of asked if we could hav breakfast without scrambled egg, he promptly snapped at us "Thats what we asked for the night before, so thats what your getting"
He then gave us into trouble for not putting the tea pot on the stand, and for one of us not using the saucer, even though the cup was on a place mat !
He then barged into the breakfast area and asked my other half specifically, if he had left a light on in the room? "if your not in the room, the light goes off"! how the hell did he know there was a light left on????????
I didn't feel welcome and I didn't feel comfortable staying there. I definately wouldn't recommend staying there to anyone, it was all too odd and strange and didn't know what the hell the owner was talking about the majority of time with his incoherent ramblings about nothing and everything. I really dont enjoy writing anything negative about anything or anybody, but I have never stayed anywhere like this before, nor would i want to stay here again.

  • Stayed October 2009, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 8, 2008

Stayed last weekend wearing two jumpers and thick socks as it was freezing. suitcase sized radiator not enough to heat the room and only on a certain time ( a hour!!) Must have a shower on certain time one a day! Basically kicked out of the room from 10am to 4pm in the cold due to their 'Family Time'. Find the owner very rude. Told us off for leaving the light on while having breakfast. No choice for breakfast and very bland. Would not recommend it at all.

  • Liked — Nothing!!
  • Disliked — Everything!
  • Stayed October 2008, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dublin
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 3, 2007

stayed for three nights. no ensuite rooms, have to climb down a steep stairs to use toilet. restictions on when to use shower (only one shower per person per day). lists of instructions for everything everywhere such as putting loo seat down after use, keeping windows closed, weird things. your only permitted in the b+b at certain times of the day, which suited us because we avoided the place as much as possible. the owner would baffle sigmund freud! only stayed because getting accomadation in the first instance was a night mare, everywhere else i tried was booked up. breakfast was average. rooms were clean.

  • Liked — close to city centre
  • Disliked — owner,rooms, rules and regulations everywhere, breakfast
  • Stayed August 2007, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australians living in London
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 14, 2007

This property is possibly run by a gentleman with severe social issues. He is rude, in your face, enjoys lengthy monologues on irrelevant information, will cackle unnervingly to himself and is constantly monitoring where you are going and what you are doing. He has specific rules for every step of your stay so if you like over the top structure this place might be for you (i.e. lists on the backs of doors and on walls of what you can and can't do). My wife was scolded for having the window ajar while the central heating in the house was on even though she had no control over the heat of the residence and we needed some air!! Also you can't be in the residence between 10am and 4pm as this is his "family time".

His wife and children appear lovely however we had little interaction with them.

The breakfast was bland and unexciting.

The place is clean and well appointed however and the rooms have nice TV's and access to sky which is unusual for B&B's.

Overall Strathisla could be a lovely place to stay if the owner wasn't there!

  • Stayed July 2007, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 14, 2007

Strathisla B&B – Scottish Nightmare

All it took was 5 minutes at the front door of this disastrous B&B for me to experience what a complete nightmare Strathisla is.

Once we carted our suitcases up to the front door of the Strathisla, I began to search the door for a bell or some sort of method to inform the owners we were there. I must have placed my hand on the door knob when immediately the door flung open and a short, red-haired man started screaming “don’t do that, don’t you do that!” Confused, I listened to this unkempt man accuse me of barging into his house. I was exhausted from our 12 hours trip to Inverness, and was simply looking for a way to let them know we were there to check in.

I tried to apologize and explain that I was just looking for the doorbell, but he cut in and basically told me to shut up, that his “kids were sleeping”. His speech and tone were menacing and threatening.

Next, he rudely scolded us for carting our 25kg suitcases up to the door. He said we needed to carry them and then finally concluded that we could not bring them in. He told us to take our luggage back to the car and that all we should bring in was our toothbrush. He actually wouldn’t let us keep our belongings in the room!

Seeing the look of shock on our 4 faces at his horrid behavior, he finally told us to find somewhere else to stay. It was 9pm, and we were now stuck in a foreign country with no place to stay.

After a 6 hour flight to Dublin, a 1 hour flight to Edinburgh and a 3 and a half hour drive to Inverness, all me and my 3 travel companions were looking for was a decent place to get a good night sleep. We were exhausted yet excited to pack it in and rest up for some exploring the next day. What we were greeted by was a horror that no traveler should have to experience.

Inverness is beautiful, but please avoid the Strathisla B&B at all costs. In 5 minutes I was yelled at for touching a door knob, told to shut up because I was too loud, told I couldn’t keep my bags in my room, and finally asked to leave. He also stole $20 from me when he charged me the deposit on the rooms I reserved. The owner is a sincere maniac and should not be allowed to provide any type of service to anyone. I felt embarrassed and ashamed of my Scottish heritage in front of my friends because of the way we were treated. Please, please avoid this B&B.

  • Liked — The price and location
  • Disliked — Everything else
  • Stayed May 2007, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Strathisla B&B? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Strathisla B&B

Address: 42 Charles Street, Inverness IV2 3AH , Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Hotel Style:
Ranked #169 of 217 B&Bs / Inns in Inverness
Also Known As:
Strathisla B&B Inverness, Scotland

Owners: What's your side of the story?

If you own or manage Strathisla B&B, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Strathisla B&B to your Saves list