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“Restaurant” 5 of 5 stars
Review of Heathmount Hotel

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Heathmount Hotel
Kingsmills Road, Inverness IV2 3JU, Scotland   |  
Hotel website
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Hotel amenities
Ranked #6 of 34 Hotels in Inverness
Certificate of Excellence 2014
runcorn
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Restaurant”
5 of 5 stars Reviewed May 16, 2013

Excellent dining area my wife and I ate there three nights running.we were greeted by Jonny who's manners were impeccable as were the rest of the staff. The food was cooked to perfection and well presented..if you want to dine at reasonable prices in Inverness this is the place to go.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heath99, General Manager at Heathmount Hotel, responded to this review, May 27, 2013
Dear Guests,

Thank you for your kind review. I enjoyed chatting with you both about your walking trips on the nights when you dined with us during your time in Inverness. You can tell me all about your walk around Loch Ness when you return (please don't forget to bring me that bottle of home brewed beer you promised).

Best regards,

Jonny Ross.
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204 reviews from our community

Traveler rating
    129
    55
    9
    5
    6
See reviews for
33
96
9
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Chester, United Kingdom
1 review
5 of 5 stars Reviewed May 10, 2013

Last Sunday 5th May I stayed one night in the Heathmount as part of a business trip to the Highlands.
The hotal came recommended to me by a colleague. The quality in general was excellent. The decor was of a high standard, the food was delicious, for breakfast I had smoked haddock with two poached eggs that were done to perfection. The room had black out curtains and an excellet quality huge bed. I got the impression that alot of investment has gone into this place and the rates reflect real value for money.
As part of my job I am constantly travelling throughout the UK & Europe so its easy to get used to hotels and the standards. It was nice to see this family run hotel delivering such quality and attention to service. The staff that I met were very pleasant and sincere. It will be the first place I check for availability when I return.
Steve Delaney
North Wales

Room Tip: I stayed in room 2 which was excellent.
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heath99, General Manager at Heathmount Hotel, responded to this review, May 14, 2013
Dear Guest,

Thanks you for your kind review. At the Heathmount we take great pride in the service which we offer and it is so nice to know that it is appreciated.

Best regards,

Jonny Ross.
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed May 7, 2013

I was lucky enough to stay at The Heathmount Hotel last week and found the staff and owner to be very friendly. I was made welcome on arrival and offered fresh de-caf coffee in my room! The room was exquisite with very fine personal touches that made the stay even more special. My breakfast was served by a very friendly lady who took time to chat and ensure my porridge was just how i liked it! I would highly recommend the Heathmount to sole travellers ( as I was) and families alike. A real treat.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heath99, General Manager at Heathmount Hotel, responded to this review, May 10, 2013
Dear Guest,

Thank you for taking the time to review your recent stay with us. I understand that you are a regular guest and look forward to meeting you again on your return.

Best regards,


Jonny Ross.
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brentwood essex
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 30, 2013

The Heathmount is a small hotel above a lively bar and restaurant within walking distance of Inverness town center. The room we stayed in was decorated in a contemporary elegant style maintaining a homely feel with a bathroom fitting a 5 star hotel. The service from check in on wards was friendly and efficient and the breakfast was the best we had in our stay across Scotland, the extra touches like freshly ground good quality coffee in the room made the Heathmount stand out. Would highly recommend for anyone who wishes to explore Inverness and the Highlands.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heath99, General Manager at Heathmount Hotel, responded to this review, May 7, 2013
Dear Guest,

Thank you for taking the time to post a review following your stay. We are delighted that you appreciated the service offered. A good cup of freshly ground coffee is just what you need to set you up for a day of touring around the Inverness area!

Best regards,

Jonny Ross.
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home
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 29, 2013

We stayed here, and we are very happy that we did, the atmosphere was fantastic, the staff were polite and courteous.
The room was cracking!, next time we'll be visiting without the kids......
We only had the breakfast at the hotel, it is highly recommended, The hotel is situated in a fairly central location, easy access to the shops and town centre, 4-5 minutes away.
There were Dvd's available for the kids, the toiletries in the rooms were abundant and the coffee was very palatable too.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heath99, General Manager at Heathmount Hotel, responded to this review, May 7, 2013
Dear Guest,

We pride ourselves in the quality and cleanliness of our rooms. Fortunately for you there are eight rooms which give you seven more reasons to plan a return trip.

Best regards,

Jonny Ross.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 13, 2013

Visited this venue with a group of 23.. We had drinks most of the afternoon whilst the football was on. We were then informed that we were required to vacate the area for another group. This was generally acceptable as we were unaware of other booking policy's and we adhered to as requested. The final straw was the continual lies from staff to provide us with menus and a food choice as 'we are too busy' as a publican myself with seating areas of 110 plus bar space. This venue had in excess of 6 Barr staff and many vacant tables they refused to serve any simple meals! After spending upwards of 600+ in this venue they were unwilling to accomadate and this shows badly on the owners... Sorry Fiona it's not a surprise that next door is becoming more popular.

  • Stayed April 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heath99, Owner at Heathmount Hotel, responded to this review, April 18, 2013
Good Afternoon Nick,

I was disappointed to have received your comments regarding your group’s visit to the Heathmount on Saturday 13th April. Upon receipt of your comments I contacted the organiser of your group to further investigate your complaint. He was understanding of us not being able to accept a large food order at our peak service which was not pre-booked. I have discussed the situation with Scott, our Manager who informed me our Restaurant was fully booked that evening. You will appreciate that precedence must prevail over all table bookings in our Restaurant. An offer was made to furnish your party with menus and to take an order from your party after 9.15pm, which was declined.

Perhaps the next time I am in town I shall pop into Hootananny to discuss this further with you.

I trust the rest of your party enjoyed their time with us.

Regards

Fiona
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Stockport, UK
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 27 cities Reviews in 27 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 25, 2013 via mobile

Stayed overnight while travelling on business. Small hotel with friendly and helpful staff. The room was modern and clean with a very comfy four poster bed. Free wifi which worked well. The bathroom was clean with modern fittings and a decent shower. Breakfast was excellent, good choice and nicely cooked. Easy walking distance into the town

Stayed March 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heath99, General Manager at Heathmount Hotel, responded to this review, May 7, 2013
Dear Guest,

Thank you for your review. The Heathmount is well suited for guests who are staying whilst on a business trip. The location, flexible eating times, Wi-Fi and private meeting room are some of the many reasons for this. We look forward to welcoming you back in the future.

Best regards,

Jonny Ross.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heathmount Hotel

Address: Kingsmills Road, Inverness IV2 3JU, Scotland
Phone Number:
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#1 Best Value Hotel in Inverness
#6 Romantic Hotel in Inverness
#9 Family Hotel in Inverness
#13 Business Hotel in Inverness
Price Range (Based on Average Rates): $$
Number of rooms: 8
Official Description (provided by the hotel):
The Heathmount Hotel ... more   less 
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Also Known As:
Heathmount Hotel Inverness, Scotland

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