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“Quiet elegance” 5 of 5 stars
Review of Moyness House

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Moyness House
4.0 of 5 Guest house   |   6 Bruce Gardens, Inverness IV3 5EN, Scotland   |  
Hotel amenities
Ranked #9 of 220 Inverness B&B and Inns
Rotorua
Top Contributor
104 reviews 104 reviews
27 hotel reviews
Reviews in 56 cities Reviews in 56 cities
36 helpful votes 36 helpful votes
“Quiet elegance”
5 of 5 stars Reviewed September 5, 2013

Met by Jenny and given all the information that we needed including making bookings for us if we wished for recommended restaurants . Room medium size with a small but very functional and well thought out en suite.
Great breakfast , nothing to fault it at all.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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390 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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St Andrews
Top Contributor
128 reviews 128 reviews
51 hotel reviews
Reviews in 48 cities Reviews in 48 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed August 27, 2013 via mobile

I have been staying regularly with Richard and Jenny for about three years. This is far and away the best accommodation I stay in (and I am away on business in th UK and Europe a couple of times a month). Richard and Jenny thought of everything, I find all of the comforts of home in this wonderful B&B. Breakfast is relaxed with everything prepared freshly to order from a wide and varied menu. I find Richard and Jenny hospitable, friendly, completely customer-focussed and flexible. I have found them extremely willing to accommodate my schedule and I am always offered breakfast if I have to leave before the dining room is open. If you want to stay somewhere that the owners go then extra mile then stay at Moyness House (but please leave a for me) necessity has dictated that I use other venues on a couple of recent trips to Invneness and I shall be more than happy be back in the haven that is Moyness House.

Stayed July 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, NY
Top Contributor
107 reviews 107 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
227 helpful votes 227 helpful votes
5 of 5 stars Reviewed August 24, 2013

This is a great place to stay! We needed an extra room for one night while staying at Corran House, just around the corner. Richard was very pleasant; the room and en suite bath are nicely updated; the bed extremely comfortable; and an excellent breakfast was served to order in the formal dining room. Nicely located close to restaurants downtown. Parking is on the premises. Beautiful, charming home.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Top Contributor
95 reviews 95 reviews
51 hotel reviews
Reviews in 46 cities Reviews in 46 cities
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed August 21, 2013

Arrived early and was met by one of the owners she was lovely and welcoming and our room was ready – the rooms are compact but quite fine, there is an odd enviro toilet which took some getting used to
Quiet spot and fantastic location close to talk and shops and the river for walking- this was the most outstanding feature as it made being in Inverness so easy
Terrific amount of tourist info and local menus in the sitting area- this was a great resources and much appreciated and the off street parking also
Breakfast was a very controlled environment- a little odd sometimes it has to be said
Some of these B&Bs are so busy the owners do seem exhausted and over the whole thing, for example the door to the breakfast room was locked until the very minute of 8am – not very welcoming or hospitable I think
Also all food is doled out to you piece by piece not at your leisure but at the owners
For example first you must choose tea and coffee, then you must choose if you want yoghurt and cereal and so this continues – this is no flexibility offered and you just feel like you need to hurry up and keep up to the pace as its being offered – not a generous arrangement, its like each item has been costed out and is being measured
There is no atmosphere in the breakfast room it is dead silent, it needs music and fresh air- stuffy
If you ask for eggs make sure you say one egg or two or you will get one egg – one lonely egg on a plate?
The rooms are not special, they provide the basics and the breakfast arrangement was uncomfortable- the bonus is the location and parking

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richard-Moyness, Owner at Moyness House, responded to this review, August 27, 2013
We are very disappointed to receive this review and feel that it in no way reflects a typical guest experience at Moyness House.

To address the reviewer's comments one by one:

We are glad that these guests appreciated being able to arrive early, before our normal check in time of 4.00 pm, and that they felt the welcome was warm.

We're sorry to see that the room was considered 'compact', but Moyness House is a Victorian villa close to the centre of Inverness (as noted by our guest) and not a large country house, and although the rooms are a decent size by most standards they are not on a grand scale. There are photographs and dimensions of all the rooms on our website, and our guest should have chosen a larger room (either here at Moyness House, if the Neil Gunn room was available, or at a mansion such as Culloden House Hotel) if he required an extra large room. The room he had was Lost Glen, which is L shaped and far from cramped, as can be seen from the photographs and dimensions provided in the 'Rooms Gallery' on our website.

The 'odd' enviro (what?) toilet is in fact a Saniflo pump, used to send waste from bathrooms down small bore pipes, to allow bathroom installations in parts of the house which would normally not have bathrooms. In this case, the small bore pipes go discreetly from the front to the rear of the house. They are in common use in Victorian houses which have been adapted for use as B&Bs, and for most people are not even worthy of comment.

We do our best to make sure that our guests have all the information they need to make the most of their stay, including 'crib sheets' emailed to guests prior to their stay, and also contained in the guest information folders, and a selection of suggestions in the Richard's Recommended Routes folder in the guest's sitting room. We're glad they were appreciated.

"Some of these B&Bs are so busy the owners do seem exhausted." We’re not clear as to whether this remark is directed at us in particular or whether it’s a general observation about “some of these B&Bs”. In any event, we ourselves are NOT exhausted and as far as we are aware we do not give the impression that we are!

Breakfast. The door to the breakfast room is generally locked, we can confirm, until just prior to 8.00 am. That's because we start serving breakfast at 8.00 am. We do serve breakfast earlier if requested (is this what these guests wanted? They only had to ask), but normally we’re busy until just before eight setting out butters, milk, marmalades, three different types of fruit juice and iced water. Perhaps we could invite people in before 8.00 am to sit there and watch while we finish getting everything ready, but generally the guest sitting room is a better bet for this.

"Food is doled out to you piece by piece not at your leisure but at the owners" Well, let's start with the setup here at Moyness House. We do not have a buffet festering. We, or rather I (Jenny is too upset to contribute to our response; people really do need to realise that there are real people on the receiving end of reviews like this) serve breakfast in the following way: Firstly, the guests are offered tea or coffee. This is to give our guests time to decide what to order while I fetch the drinks - the menu offers lots of options to choose from. I bring out the tea/coffee and then take their breakfast order if they are ready. I then prepare starters while Jenny cooks (all to order) the main/hot courses. Until this review, the feedback we have received about our breakfast service has been very complimentary – in particular, our guests appreciate not having to order breakfast the night before, they are generally pleased to be offered table service rather than having to help themselves, and are delighted that we go to the trouble of cooking everything to order. To suggest that "Food is doled out to you piece by piece not at your leisure but at the owners" is both inaccurate and hurtful.

As for the portions, well, we will give you anything you want within reason, but you really need to be specific when you order. If you want two eggs (or three!) just say. Really. I do try to iron out any ambiguities over the order, but occasionally I miss something, in this case, apparently, an “s”... Oh, and on the website somewhere is a picture of our 'Full Scottish' breakfast: it consists of an egg (or two!), two slices of bacon, a sausage, two halves of tomato, sauteed chestnut mushrooms, a slice of black pudding, haggis and fried bread. It barely fits on a large oval plate. Or you could have a whole kipper (with or without egg(s)) or perhaps four slices of smoked salmon with scrambled eggs. You get the picture.

I really do try not to hurry people and am constantly watching to see how they are progressing with their meals. I also try not to leave too long a gap between courses because being on holiday is expensive and often guests are keen to get out there and do things.

I agree that music would be nice at breakfast (although it must be said that many other people do NOT want music to accompany their breakfast). In former times, we used to have a little classical music playing in the background; our reviewer may have noticed the speakers tucked away under the sideboard. Unfortunately the Performing Rights Society, not content with charging us a fee to provide TVs in the bedrooms, now wants a substantial amount more money to allow us to play music in the dining room, an outlay we don’t want to make. This may change, but at the moment we have no licence for playing music in the public areas. And if the room was stuffy, why on earth didn't this guest ask me to open the window – I would have been very happy to do so. I sometimes can't tell because it is very warm in the kitchen.

"The rooms are not special, they provide the basics..." In your room you will find a comfortable bed (of varying size) with Egyptian cotton sheets, good quality fixtures and fittings, a lot of original artwork, a large (in the case of this reviewer's room, 36") LED flat screen TV with Freeview, free WiFi, an alarm clock, chairs, a built in wardrobe, a chest of drawers, a table, coffee and tea making facilities, 2 glasses, a hairdryer, 2 mirrors (1 full length), spare blankets, tissues, a sewing kit, a shoe cleaning kit, a clothes brush, and 2 luggage racks. The bathroom is provided with six towels (two each hand, bath and large bath sheet), quality 'Ness Soaps' soap, hand wash, shampoo, body wash, moisturiser, shower cap, cotton balls & cotton buds, two tooth mugs, two face cloths and two bathrobes. We would have liked specific feedback from these guests as to what it is we fail to provide which they would like to see in our guest rooms.

We note that these guests stayed with us back in May. It would have been nice to have been given the opportunity to address their many grievances in person at the time, rather than have this turn up four months later.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2013

Jenny and RIchard at Moyness House were so warm and welcoming. They provided two beautiful, spacious rooms for our family of four which includes two teenagers. We had stayed in top ranked hotels throughout the UK and we all agreed, this lovely B&B was easily our favourite spot. The house retains an old world charm with large public rooms yet still boasts modern conveniences. Our breakfasts were unbeaten any where else during our trip. The house is within easy walking distance of the town, its shops, Inverness Castle, restaurants and nightlife. Richard and Jenny were so helpful in every way with terrific suggestions for local events, attractions, dining and they even helped us book our Loch Ness Cruise. If you're going to be in Inverness, try Moyness House.

Room Tip: We loved the large Neil Gunn room with its fully appointed en suite full bathroom.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, UK
Top Contributor
90 reviews 90 reviews
31 hotel reviews
Reviews in 49 cities Reviews in 49 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed August 2, 2013

Another cycle friendly establishment! Highly recommended for both the quality of the accommodation and the friendliness of Richard and Jenny.

Location really good too since a little setback from the town but only a 5 mins walk

Another one of our favourites on our 3 week end to end cycle

Breakfast really good too!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, NY
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed July 22, 2013

Moyness House is a lovely B&B on a quiet street, well located for all the various attractions and restaurants in Inverness. We stayed there three nights in July '13. Our second-floor room was huge, high ceilinged, with an excellent bed (American queen sized) and a great bathroom with a shower/tub combination. The host here, Richard, is exceptionally welcoming and does all the breakfast service; the food is of a very high standard and all prepared to order -- even the porridge is delicious! But we recommend the kippers and the Scotch salmon with scrambled eggs. On the ground floor there is also a handy sitting room with brochures and Richard's personal recommendations for Inverness restaurants. Jenny was kind enough to recommend a place for dinner one night, and even telephoned to make a dinner reservation for us. We loved it, and would not hesitate to return.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Moyness House

Address: 6 Bruce Gardens, Inverness IV3 5EN, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #9 of 220 B&Bs / Inns in Inverness
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Moyness House 4*
Number of rooms: 6
Official Description (provided by the hotel):
This beautiful and immaculately restored Victorian house was once the home of acclaimed Scottish author, Neil Gunn, and is now a highly regarded bed and breakfast inn, offering high quality accommodation and warm hospitality. Moyness House is ideally located in a quiet residential street, less than 10 minutes walk from the city centre and many excellent restaurants. ... more   less 
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Also Known As:
Moyness House Inverness, Scotland

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