We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Needs a good scrub!” 1 of 5 stars
Review of Inverness Leisure

Inverness Leisure
Bught Lane, Inverness IV3 5SS, Scotland
01463 667500
Website
Improve this listing
Ranked #34 of 48 Activities in Inverness
Type: Health Clubs, Sports
More attraction details
Attraction details
Owner description: Inverness Leisure is the largest sports, leisure and recreation facility in the Highlands of Scotland. Welcoming over 1 million visitors every year it is a major attraction in this part of the world.Our facilities offer access to leisure waters with flumes, river and pool as well as a conventional 25 metre 8-lane competition pool. We also have excellent fitness facilities, with the largest studio programme in the north of Scotland supplying over 110 classes every week.Inverness Leisure also boasts two dedicated indoor climbing walls; one for bouldering and the other for lead climbing with some awesome overhangs. In addition, we have a large sports hall that accomodates 8 badminton courts or two football pitches.We can cater for major conferences or meetings and have excellent catering facilities which use local, ethically produced and Fair Traid products where possible.Come along and have a chat with one of our friendly team members who will be more than happy to show you around or give you some more information about Inverness Leisure.Fun|Friendly|Family|Fitness
1 review
1 helpful vote 1 helpful vote
“Needs a good scrub!”
1 of 5 stars Reviewed July 8, 2014

I visited the pool on Sunday and was shocked at the state the pool and changing area was in. Four of us visited, 3 adults and one 9 month old child. Entry was £5 each for the adults, which at the time of paying, I didn't grudge...

My friends and their son got changed in the family changing area and I was in the normal area. The normal area was filthy! Floors were soaking, yes it is a swimming pool and you would expect the floors to be a little bit wet but not as bad as they were! There was only one member of staff attempting to tidy up that I could see, but clearly wasn't enough. There was rubbish in some of the cubicles, one even had a dirty nappy, I eventually found one that seemed clean enough but then I got the distinct smell of urine. Once changed I went to meet my friends at the family cubicles, they were just as bad. The nappy bin was full - overflowing! Again there was a smell of urine in the area.

Once in the pool, the kids area seemed ok, however was quite busy so we moved into the main pool area. We went into the River Rapids section, there was a fungus type thing on some of the tiles and the foam ring floats were COVERED in mould, not what you want to see when you have a young child with you!! This really left me wondering what condition the water was in.

We only had about an hour in the pool, which for £5 we all felt wasn't long enough. The toilets in the changing area were also disgusting, smelt like a really bad public toilet, there was toilet roll on the floors in the cubicles and just generally had a really unclean look and feel about it.

Overall, I wouldn't recommend going to this pool as its just not up to scratch. It needs major attention in the cleanliness department.

Visited July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness L, Public Relations Manager at Inverness Leisure, responded to this review, July 11, 2014
Thank you very much for your feedback, we apologise that your visit appears to have been so disappointing.

Your comments have been circulated to the team for investigation/resolution and we hope that when you next visit you will find an improvement on the points you have raised.

We would encourage you to bring any concerns you may have to the attention of the Duty Officer at the time of your visit in order that any issues can be dealt with promptly for the benefit of all customers.

Thank you again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

79 reviews from our community

Visitor rating
    27
    21
    16
    6
    9
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Kirkcaldy, United Kingdom
Contributor
12 reviews 12 reviews
6 attraction reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“good pool”
3 of 5 stars Reviewed June 3, 2014

Went here beginning june pool was good but it would have been nice to be informed that when we went in at 11 that the flumes did not open till 12!

Visited May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness L, Guest Relations Manager at Inverness Leisure, responded to this review, June 5, 2014
Thank you for your review and apologies for information on the features availability not been given on arrival, we will remind the team on the importance of doing this for all customers.

Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inverness, Scotland, United Kingdom
Contributor
11 reviews 11 reviews
4 attraction reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“fab”
5 of 5 stars Reviewed May 25, 2014

good family time swimming or pop to the gym very nice staff here always good in the pool when the waves are on or out door pool

Visited October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness L, Guest Relations Manager at Inverness Leisure, responded to this review, May 28, 2014
Thank you so much for taking the time to review the facility, we are pleased you are enjoying making the most of what we can offer :).
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Inverness, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Great improvement!”
5 of 5 stars Reviewed May 25, 2014 via mobile

I visited the pool this weekend with my toddler and I was amazed by the improvements since I last visited over a year ago. It was much cleaner, even the bins in the changing rooms had liners! It was also slightly warmer than how I remember it. I was also impressed with the amount of life guards on duty. Well done guys, I'll be back to enjoy this great facility again.

Visited May 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness L, Guest Relations Manager at Inverness Leisure, responded to this review, May 28, 2014
Great to hear you enjoyed your visit and thank you for the positive feedback - much appreciated!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
5 attraction reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Lovely pool and cafe”
5 of 5 stars Reviewed May 7, 2014

This is a great facility. We visited on a midweek morning and our kids loved the leisure pool and toddler pool. The communal changing facility is very family friendly and the pool itself is a good size and temperature. The flumes and outdoor pool were closed when we visited which was a shame but understandable given the time we visited.

There is a lap pool as well for the more serious swimmer which we didn't use.

We had lunch in the cafe overlooking the athletics track which was tasty and reasonably priced.

All in all well worth a visit and there was plenty of other stuff to do too.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness L, Guest Relations Manager at Inverness Leisure, responded to this review, May 12, 2014
We are so pleased you all enjoyed your visit to Inverness Leisure and thank you very much for taking the time to submit a review.

Hopefully the rest of your trip to the area was just as enjoyable and you will be back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Inverness Leisure also viewed

Inverness, Scottish Highlands
 
Inverness, Scottish Highlands
Inverness, Scottish Highlands
 

Been to Inverness Leisure? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Inverness Leisure, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.