It started when we arrived. We were met, eventually, by a blonde haired receptionist who said 'Name!' Somewhat a surprise greeting after what we have been used to. I gave her my name and she went on to state that I had supplied her with the incorrect Amex card number. I informed her that I don't have an Amex card - she responded, without any apology, that I pay for the room immediately. As we were both tired - I did so. We were shown to our room. It satisfied our overnight needs - clean and comfortable. We decided to eat in the restaurant. Another mistake. My friend is Scottish and chose a traditional Scottish dish. When we were finally served - it was awful. Tasted as though it was cooked hours before and kept warm. The bar staff weren't in a hurry to serve, either. I can understand them looking after the locals but surely the guests, as well, deserve some level of courtesy. Now we come to why the 1 star rating. That was purely for the 'old boy' who served us breakfast. He went out of his way to please. A place to avoid in the future.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline and Odigeo so you can book your Smithton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Smithton Hotel Inverness, Scotland