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“Top Class” 5 of 5 stars
Review of The Chieftain Hotel

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The Chieftain Hotel
3.0 of 5 Inn   |   2 Millburn Road, Inverness IV2 3PS, Scotland   |  
Hotel amenities
Ranked #138 of 220 Inverness B&B and Inns
Newcastle upon Tyne, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Top Class”
5 of 5 stars Reviewed June 13, 2013

we used a groupon deal for 2 nights 7th june excellent, staff were great, very clean rooms, breakfast was first class, will be booking again to stay for a longer visit, had a great time check out this hotel if your going to Inverness a hidden gem!!!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    38
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    5
    12
    18
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4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
huddersfield
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 8, 2013 via mobile

We used a groupon deal for 2 nights here and then booked another night to stay so 3 nights all in all. We were truly surprised at how brilliant it was. We travel a lot and are used to both low and high standards and we are so glad that we stopped here. Plenty of parking spaces, place looks clean and modern. We checked in no problems- the gentlemen offered to carry our case and showed us to our room. The room was clean, spacious and modern. The bathroom was huge and had all the little nick knacks that offer that extra. Our room was cleaned everyday and had the most fresh fluffy huge white towels which were blissful! it was warm at night so we left the window open so we did hear a little traffic in the morning but who cares that's not the hotels fault! we had amazing hot weather which made the holiday better. We used the pub to eat every night as it was such high standards. The food was stunning, the people were even friendlier. Breakfast was super! They catered for all your needs so we were ready for a full day of adventures out and about Inverness which truly is the most stunning place we have every been. The hotel is minutes away from the centre which has everything you need. If we goes back to Inverness ( we do live very far away) then we would defiantly stay here again. We needed a hotel that was a base for us and it did the job! Anyone moaning about this place needs to get a life!

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri L, Manager at The Chieftain Hotel, responded to this review, August 2, 2013
Hi Clare, Thank you so much for your lovely review on Tripadvisor. We are trilled that you enjoyed your stay at the Chieftain hotel. We really do push on customer service & always offer to carry the luggage to the rooms. We appreciate you pointing out so many positives of the hotel and next time your up north be sure to visit!
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Biggar, United Kingdom
1 review
2 of 5 stars Reviewed June 6, 2013

We stayed in the chieftain hotel in mid may this year. It is a few minutes away from the tow centre and the room plus en suite were nice and clean. The problems began when we had to ask at the reception to put the heating on, it was freezing in our room. The man at the reception answered it would come on in about ten minutes anyway. That was at quarter to ten at night! Who needs a warm room during the night but cold during the evening? At breakfast I asked for a highchair for my baby but they couldn't find it! (They only have one?!) . The second morning they found the highchair, but it was full of grease and food stains that we refused to let my daughter sit in it. That chair has never seen a damp cloth! Also very disappointed when I discovered that they serve instant coffee for breakfast. I thought those days were long gone! I could go on with the list of thing that went wrong, all in all it was a weekend we won't forget - but not in a good way!

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 3, 2013 via mobile

If anyone is thinking of going to Inverness for a holiday this is the hotel to stay.The staff were very helpful and friendly the room's have to be the best ive stayed in and I've stayed in some decent hotels over Europe.The breakfast was fantastic couldn't move after it lol, look forward to going back next year.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri L, General Manager at The Chieftain Hotel, responded to this review, August 2, 2013
Dear Guest, Thank you for writing a lovely review on Tripadvisor we appreciate the kind words. We enjoy making our guests feel at home & also agree with you about our breakfast! We hope that next time you visit Inverness you stay with us at the Chieftain Hotel.
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Manchester, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 11, 2013

Just got back from our 2 night stop in Inverness. We only booked this hotel as a last minute get away but what a gem. Staff were excellent all very helpful even helped carry our luggage to our room. Plenty of parking spaces, we were on a motorbike so safe secure parking a must. Food was excellent, breakfast very nice and evening menu also excellent. Our room no.14 was one of the nicest rooms we have stayed in. The hotel is positioned about 5 minutes steady walk to the town centre and easily accessed from the A9.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri L, General Manager at The Chieftain Hotel, responded to this review, August 2, 2013
Dear Guest, Thank you for taking your time to write a review on Tripadvisor we like to think we look after our guests & make them feel at home! We hope to see you again at the Chieftain Hotel.
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Dunde
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 22, 2013

Thank to Liz ,Kerri and all the staff for making our 2 night stay memorable. Food service and Staff second to none nothing was too much trouble for them.Place is looking great after the refurb and the bar staff though young and some of them inexperienced always put the customers first.Locals also a friendly crew who made us feel most welcome.Know that the hotel is not the finished article yet but the main thing is they learn from any mistakes and build on it. Iwish Liz and Kerri all the best in what they are trying to achieve here.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri L, Manager at The Chieftain Hotel, responded to this review, May 2, 2013
Hi Allan, really happy that you like the NEW chieftain hotel, we are very proud of the refurb & love hearing the positive comments from guests! See you on your next trip to Inverness!!
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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 16, 2013

Friends and I spent our first evening in Inverness at the Chieftan. The food was fabulous and the service was great. To make the evening even better, the locals were very friendly and we had a great time.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri L, Manager at The Chieftain Hotel, responded to this review, May 2, 2013
Hi there, thank you for your review on Tripadvisor, we are really happy that you enjoyed your time at the Chieftain Hotel! Our locals are brilliant & very friendly! We hope to see you again at the Chieftain when you return to Inverness.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Chieftain Hotel

Address: 2 Millburn Road, Inverness IV2 3PS, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #138 of 220 B&Bs / Inns in Inverness
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Chieftain Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
The Chieftain Inverness is a family run Inn just 5 minutes walk from the city centre. Here Liz Lawson and her family ensure that guests enjoy the refurbished rooms, bar & restaurant, where food is available all day from a good value menu.The refurbished 14 en-suite rooms are situated on the first & second floors and have everything you would expect from a Scottish Inn. ... more   less 
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Also Known As:
The Chieftain Hotel Inverness, Scotland

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