From the moment we arrived to the moment we left Glasgow Newton Hotel, we found ALL the staff extremely unpleasant and ignorant. The reception staff handed us our room key on arrival and then did not tell us how we get to our room - they just left us standing there! I had to ask where do we go to get to our room? They did not tell us where the dining room was for breakfast either!! When we arrived for breakfast following morning we found the diningroom staff unhelpful. They ignored us as we entered the dining room and left us standing there wondering where we should sit as they stormed past us cleaning dishes from other tables. I eventually just picked a table to sit at, then had to catch the attention of a waitress to ask her how we are served breakfast and please can we order breakfast because both waitresses were simply ignoring the fact we had walked into the dining room and sat down for over 5 minutes not knowing what to do. They just cleaned around us as if we were never there!!! Just 2 minutes before we were about to leave the hotel room to head home, we were alarmed by the fact the cleaner was actually banging on our door telling us it was time to leave!!! My fiancee and I do not intend to return to this hotel in future when we visit Glasgow because the staff have no manners.
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- Also Known As:
- Newton Hotel Glasgow, Scotland