I booked this restuarant as a special meal to celebrate a special birthday after some great feedback however I was left utterly dismayed at lack of customer care from front of house staff.
We booked our table 5 weeks before and on night we arrived in due time for our table only to be told it was not quite ready. 1 hour later we were still sitting in the bar waiting for our table while front of house staff continued to float in and out of bar area without any care for our party and another table who had been siiting longer than ourselves. Whilst I have no doubt the food would
have been fantastic unfortunately as we had been ignored from the moment we walked in we decided to leave and take our custom elsewhere. The website boasts of fantastic front of house staff - I can only assume it was regular staff's day off as the lack of care and service dumbfounded me.
Despite emailing day after I have yet to receive any acknowledgement whatsoever from Chaopraya Glasgow so I can only assume they don't care about customers . We had looked forward to this evening for weeks and felt badly let down so unless something happens quickly I
would reckon this will not be the only bad review received which is a pity as they should be judged on food - unfortunately bad service let the team down and we never got to sample food
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