I stayed at this hotel in June this year and have to say this is one of the best hotels I have ever stayed in. The hotel is in a brilliant location on Jamaica Street which is just a nice distance out of the main centre. The hotel had really nice rooms and a fantastic breakfast choice. The bar and restaurant were also fantastic and I have to say being a travel agent I look for many things in a hotel and this one has it all. I have stayed in many many hotels from 1-5 star and have to say this hotel may be rated a three but the standards and staff certainly put it in the 5 star catagory!!
Thanks Peter and all the staff for a fantastic time!!!

We reserved room number 1107 ten months in advance and I was very happy that they did indeed assign that room to us! Great front desk...the manager came over to greet us as well. The room was nice and had a great view. The location was perfect and close to the train station. The walls and windows were well insulated and we slept without any noises. The only two negatives were that breakfast is really overpriced ($20.00 usd pp) so I suggest going a block down to Witherspoons to eat. Also, we had a fire alarm at midnight and we were only able to go down two flights of stairs (we were on the 12th floor) as the central stairwell was full of people. My husband and I started to feel nervous so we retreated back up the stairs and headed for a different stairwell at the outside perimeter. There was not one single person in that stairwell. We ran down all 12 floors and exited the side of the hotel. Two fire trucks were already out there and they let us back in stating that food burning in a microwave was the cause. So, after midnight we made the climb back up 12 flights and tried to go back to sleep. It was quite unnerving to have experienced a total lack of coordination and had that been a serious fire there would have been a lot of people stuck in the central stairwell. Complete lack of communication and direction from the staff could have easily led to panic. I would suggest a serious review of your hotel emergency evacuation plan. So, if you stay there please remember to use the perimeter stairwell in the event of a fire alarm...other than that it was a nice play to stay!

Stayed here for two nights and its a great location in the city centre and only a few minutes walk from central station.Staff are friendly and helpful. The room was standard and needed to be dusted, bathroom was small but clean. Unfortunately the fire alarm went off at twelve midnight and the hotel had to be evacuated.We were on the sixth floor and when we went to the stairs there was crowds of people on it and nobody was moving.We only got as far as the fourth floor when we heard that it was a false alarm.There didnt seem to be any communication as to what was happening and why there was a huge build up of people on the stairs but I hope that if there was a real fire that people wouldnt be left waiting on the stairs as it was a frightening experience.

Before booking ANY hotel I always use tripadvisor, and on reading the reviews for this one it is very encouraging to see they being read and responded to by the General Manager on a frequent basis. This was a large factor in making up my mind as to where I would stay.
I had three great nights there and for it being a 3 star hotel it was very well presented with good sized clean rooms. The resaurant and bar staff were pleasant and helpful and the food was good.
I will definitely be back again.