Stayed here for one night with a colleague prior to a meeting. It was booked due to its convenient location. First impressions were good as the exterior was very modern with glass and steel exterior. Staff were friendly and efficient at check in. Both of us had rooms on the front . There was no air con and the only ventilation was by opening the sliding doors which was not an option given the road noise . I telephoned home from the room and my partner could hear the noise from the road! Needless to say I did not sleep at all well, in fact hardly at all as I was hot and deafened by traffic and what sounded like a nightclub. The hotel appears to be used by coach parties of tourists from overseas and I felt like I wanted to apologise on behalf of GB for the poor quality of breakfast. Tea and coffee was available on a table in thermos jugs from which you served yourself , the cheapest bread available to make your own toast, tinned fruit salad and serve yourself cooked breakfast ( the scrambled eggs looked horrible ). I asked for poached eggs which were cooked to order and nice. There were only 2 waiting staff and tables were not cleared or reset . Overall the room decor was OK and it was clean but given my comments you would expect me say that I wouldn't return here nor recommend it. Come on owner you can do much better with little effort!
Not at the front although I don't know what horrors are behind!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to comment on your stay with us, I'm disappointed it wasn't a more enjoyable experience.
I'm sorry the lack of air conditioning meant you had to keep a window open and the outside noise was disturbing, this I'm afraid is the only drawback to such a prime city centre location and the unusually hot weather.
I assume you went for breakfast around the same time as a group, hence the staff being rushed and that you felt that some of the offering could do with improvement; I'll certainly raise this with my Chef as an area for improvement.
Thank you once again for your valuable feedback.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.