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“Good location and functional” 3 of 5 stars
Review of Holiday Inn Glasgow City Centre Theatreland

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Holiday Inn Glasgow City Centre Theatreland
3.0 of 5 Hotel   |   161 West Nile Street, Glasgow G1 2RL, Scotland (City Centre)   |  
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Ranked #34 of 91 Hotels in Glasgow
Aberdeen, United Kingdom
Top Contributor
109 reviews 109 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
33 helpful votes 33 helpful votes
“Good location and functional”
3 of 5 stars Reviewed August 29, 2013

I booked this hotel in favour of the Hilton due to its good location. It does not have parking, however there is an arrangement with a car park opposite and the hotel will validate the ticket so residents can enjoy preferential rates.

Check in was prompt, room was ok - not great and didn't feel as fresh as previous visit. Bar facility was satisfactory.

On the down side - breakfast was poor. Pre-cooked buffet style - but not hot. Very disappointing.

Check-out was quick & efficient

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, September 9, 2013
Dear Guest,
Thanks for taking the time to leave a review. I am delighted you chose to stay here rather than the Hilton. We have an excellent relationship with Concert Square car park and as you say our guests get great deals which are exclusive to this hotel.
Once again thanks for the review and I hope you stay at the hotel again soon.
Kind Regards
Alan Taylor
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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650 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Christchurch, New Zealand
1 review
5 of 5 stars Reviewed August 24, 2013

Situated in the heart of the city 2 minute walk to the bus station - 6 pound trip cost to the airport. Great staff could not have been more help full lovely room comfortable bed and a world class restaurant attached to this hotel. What more could you want on a visit yo buzzing Glasgow

Room Tip: ask for a room with a view to the street . not that anyone who goes to Glasgow would spend much time...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, August 26, 2013
Dear reviewer,

Thank you for your recent review of the hotel entitled Great hotel.

It was fantastic to read that you found the hotel so comfortable. I also see that you enjoyed our award winning restaurant, La Bonne Auberge, this also rate highly on tripadvisor. Thank you again for your kind words and look forward to welcoming you back to Glasgow in the near future.

Kind regards,

Alan Taylor
General Manager
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2013 via mobile

We found this to be extremely clean and tidy. The front desk clerk was very helpful and explained to us things to do and where to eat. The rooms were nice although fairly small and it was very quiet. Restaurant was expensive though but aside from this we were extremely pleased.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, August 26, 2013
Dear reviewer,

Thank you for your recent review of the hotel.

It was great to read that you found your room extremely clean and we do hope to welcome you back to Glasgow in the near future.

Kind regards,

Alan Taylor
General Manager
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Mumbai (Bombay), India
Top Contributor
50 reviews 50 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 13, 2013

The hotel checkin staff were polite and helpful. I was allowed an early checkin as I arrived at the hotel by 10 am, which was a great gesture. the hotel is located close to the town square so easy to walk around.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, August 14, 2013
Dear Reviewer,

Thank you for your recent review.

I was delighted to read that you found the staff helpful and that they managed to get you settled in your room nice and early. It was also great to read that you enjoyed our central location.

We look forward to welcoming you back in the future.

Kind regards,

Alan Taylor
General Manager
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London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 6, 2013

I paid about £140 for a room here and breakfast wasn't included. The bed was ok but it seemed very expensive for a room in Glasgow and not to even include breakfast. I will be shopping around for other places to stay next time I visit.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, August 16, 2013
Dear guest,

Thank you for your recent review of the hotel.

I was sorry to read that you did not find us value for money. All hotels prices are based on availability and on the date you stayed the city was extremely busy hence the high price paid. We offer some great value rates, like our 21 day advanced saver rate that saves at least 20% on your room rate. This is available to book through www.ihg.com.

I do hope to welcome you back to the hotel in the future.

Kind regards,

Alan Taylor
General Manager
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Melbourne
Top Contributor
77 reviews 77 reviews
6 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 4, 2013 via mobile

Had an overnight stay here recently.
Two aspects made the stay memorable!
Firstly, the front desk staff were amazing and so supportive. Cannot recommend them too highly. Customer service of the very best level.

Secondly, the restaurant - La Bonne Auberge - sensational, make a visit so worthwhile. Has won Rosette awards - no wonder, the food is great,

Rooms, whilst clean, with relatively new bathrooms, are small.

BUT, the beds make you forget the rooms - they are sooo comfy. Great to come home to.

Would I return - yes, but would ask for a bigger room if possible.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, August 13, 2013
Dear Reviewer,

Thank you for your review of the hotel. I was delighted to read your comments and I know Daniel will also be excited about such high praise. Thank you again.

We look forward to welcoming you back in the future.


Kind regards,

Alan Taylor
General Manager
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2013

We were fortunate enough to stay ther for 4 days in July and must say it was a most enjoyable stay.
Good Restaurant and excellent staff (especially Daniel at reception) made for a good experience.
The Dinner deal for 2 is a great idea and well worth a try.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlanTaylor161, General Manager at Holiday Inn Glasgow City Centre Theatreland, responded to this review, August 15, 2013
Dear guest,

Thank you for your recent review and kind comments, I know Daniel will be as delighted as I am to get a mention on your review.

We look forward to welcoming you back in the future.

Kind regards,

Alan Taylor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Glasgow City Centre Theatreland

Address: 161 West Nile Street, Glasgow G1 2RL, Scotland
Phone Number:
Location: United Kingdom > Scotland > Glasgow > City Centre , Cowcaddens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Romantic Hotel in Glasgow
#28 Family Hotel in Glasgow
#30 Business Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Glasgow City Centre Theatreland 3*
Number of rooms: 113
Official Description (provided by the hotel):
Ideally located in heart of the city's Theatreland; a perfect base from which to explore the many tourist attractions of central Scotland or enjoy the shopping in Glasgow which is some of the best in Europe outside of London. The hotel benefits from a central location close to the M8 motorway and within walking distance of both Glasgow's rail and bus stations. ... more   less 
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Also Known As:
Holiday Inn Glasgow City Centre Theatreland Hotel Glasgow
Glasgow Holiday Inn
Holiday Inn Glasgow City Centre Theatreland Scotland

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