Just experienced quite simply the worst meal and service Iv ever had at this hotel.
Food was tasteless and cold. Service was awful we received 3 meals for a party of 6 then 10 minutes later 3 more.
The coffees came before the sweets, we were seated in the pathway of the door with a constant draft.

When we complained we were told that money would be taken of the bill. The a member of our party was summonsed to the reception where she was grilled about our complaint !!

The bill was requested, supposedly we were on a 2meals for the price of 1. The manager took of the meal that was cold, 1 of the free ones already, and charged a sundry food amount of £4.15 for half of the no longer offer qualifing meal. When asked to explain he could not.

The serving staff were obviosly scared of the manager and what might happen should we complain.

DO NOT EVER GO THERE .. I CERTAINLY NEVER WILL AGAIN.

How fail safe is a christmas function at a hotel.
Quite you would think.
Serve some warmish turkey and overcooked veg ply the punters with cheap table wine and they'll remember it fondly.
Not how the Busby hotel management executed there Christmas party. The food being served was dire and sporadic to say the least. 15 at our table and 3 got their starters then the waiting staff decided to serve everyone else before the rest. Food was served cold once it arrived. The power then failed (not the hotels fault) but they didn't offer any candles for the tables and the staff all seemed to clock off with the power supply. they gave our table of 15 2 tealights when asked specifically for some candles, no other tables got candles unless they asked. when the management were brought out to complain about the service they replied cuttingly "You people only come here to drink and dance"
shah and here's us thinking it was a Christmas Party.
Plenty of oppotunity was given for an apology but they said that it would be investigated and they would get in touch with us.
As expected no contact yet. Have had testemony from ex-staff saying the place has been going down the pan for a while.
RIP Busby hotel.

stayed there four nights in a two bed room
worst room I have stayed in.
not the standard of 3 stars - not even one star!
old furnitures, smal uncomfortable beds
very noisy jarring floor.
bathroom looks old, worn out and dirty.
breakfast - loveless buffet - tables not cleared up -staffer listless
not worth the average price of 65 € per night

Definitely the worst room I have stayed in. The springs were coming through the bed. The bed creaked every time I moved. The floorboards were noisy. Bathroom worst I have seen in a long time. Food and dining room were excellent but I would not recommend this accommodation to anyone.