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Holiday Inn Express Glasgow City Centre - Theatreland: Traveler Reviews

3.0 of 5
165 West Nile Street, Glasgow G1 2RL, Scotland (Cowcaddens)
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Holiday Inn Express Glasgow City Centre - Theatreland
Ranked #20 of 108 hotels in Glasgow
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484 reviews from our community

Traveler rating
    175
    213
    70
    18
    8
See reviews for
Families
71
 
Couples
172
 
Solo
47
 
Business
79
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bonnybridge
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Always great”
5 of 5 stars Reviewed November 19, 2012

We stay here when we stay in Glasgow overnight and it is always great. the reception staff are friendly, smily and very efficient. Breakfast in the morning can be a bit of a push and shove from the guests, but the waiting staff quickly replenish anything that runs out, with a smile and a quick remark. Well done to all of them.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask AileenBonnybridge about Holiday Inn Express Glasgow City Centre - Theatreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review
November 27, 2012
Dear Guest,

It was lovely to read your kind comments regarding your stay and our team. The team here pride themselves on making our guests feel comfortable and most importantly to ensure that your stay is most enjoyable.

We look forward to your next visit.

Warmest Regards,

Tracey Sweeney
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
westmount
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great value in Glasgow”
5 of 5 stars Reviewed November 18, 2012

I usually stay in business hotels that are not Spartan in nature. Decided to stay here because my stay was short and had to be downtown. Glasgow hotels are somewhat expensive compared to North American hotels given the exchange rates of dollar to British pounds. I was very pleasantly surprised. The hotel was clean, comfortable, the staff incredibly pleasant and helpful. Wifi was included as was a good breakfast. Very good location. Great value for a short stay. Will definitely return.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask marco_polo2K about Holiday Inn Express Glasgow City Centre - Theatreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review
November 27, 2012
Dear Reviewer,

It was fantastic to read such positive comments regarding your recent stay here at the hotel.

We look forward to welcoming you back on your next visit to Glasgow.

Warmest Regards,

Tracey Sweeney
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Overnight in glasgow”
4 of 5 stars Reviewed November 17, 2012 via mobile

Booked this hotel for an excellent price for bed and breakfast and even though the breakfast was basic overall an excellent deal thi was.the stsff were helpfull and friendly, the room was far better than expected and was spptlessly clean as were the public areas.THe area was perfect for a walk around the dhops bars and resturants mesr by.I would stay here again

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by ggerrd688 for Glasgow
Ask ggerrd688 about Holiday Inn Express Glasgow City Centre - Theatreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review
November 27, 2012
Dear Guest,

Thank you for taking the time to write a review on our hotel.

We look forward to welcoming you back to the hotel in the near future.

Kind Regards,

Tracey Sweeney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Excellent value for city centre hotel and so very welcoming.”
5 of 5 stars Reviewed November 15, 2012

My wife and I have just spent two nights in this perfectly located hotel. The exceptionally friendly and welcoming staff made our stay so extra pleasant. Bearing in mind the normal type prices for a city centre hotel the facilities for what we paid were very good indeed. The hotel was spotless as was our comfortable bedroom.
We have stayed three times there and will be back.
The overall service considering the price was great.
Well done Holiday Inn Express.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask gowanbank46 about Holiday Inn Express Glasgow City Centre - Theatreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review
November 27, 2012
Dear Reviewer,

Thank you for your fantasic review of the hotel. It is wonderful for the team to know that our guests appreciate their hard work. Customer service is at the heart of the team here at the Express and I have passed your comments on.

We look forward to your next visit to Glasgow.

Warm Regards,

Tracey Sweeney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
“GOOD POSITION”
3 of 5 stars Reviewed November 14, 2012

The hotel is a good position for the Glasgow City centre. We stayed in Glasgow for the weekend and went to a concert at the Glasgow Concert Hall, ideal hotel for this and for the shopping. The room was very nice and very clean, the only down on the hotel was the breakfast, it was like sitting in a canteen, a bit too hecitc in the morning. The sausages were like lint, no choice of eggs, only bacon on a weekend!!! would rather pay a bit extra to have a nice "scottish breakfast". Were really impressed by the security, only lift working with room card.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by chesterholm for Glasgow
Ask chesterholm about Holiday Inn Express Glasgow City Centre - Theatreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEGlasgowManager, General Manager at Holiday Inn Express Glasgow City Centre - Theatreland, responded to this review
November 27, 2012
Dear Reviewer,

Thank you for your review regarding your recent stay.

As we are part of a large brand our complimentary breakfast is standard throughout and scrambled eggs, beans and sausage or bacon are the items served in all holiday inn express hotels.
If you require a breakfast with more hot items, we can offer our sister hotel, the Holiday Inn which is right next door to us at a very competative price.

We hope to see you again soon here at the hotel.

Warmest Regards,

Tracey Sweeney
General Manager
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Additional Information about Holiday Inn Express Glasgow City Centre - Theatreland

Also Known As:
Holiday Inn Express Glasgow City Centre - Theatreland Hotel Glasgow
Holiday Inn Express Glasgow City Centre - Theatreland Hotel
Holiday Inn Express Glasgow
Holiday Inn Glasgow
Glasgow Holiday Inn
Holiday Inn Express Glasgow City Centre - Theatreland Scotland
Address: 165 West Nile Street, Glasgow G1 2RL, Scotland
Phone Number:
Region: United Kingdom > Scotland > Glasgow > Cowcaddens
Amenities:
Free Breakfast Free High-Speed Internet Restaurant Wheelchair access
Hotel Style:
#18 Family Hotels in Glasgow
#26 Business Hotels in Glasgow
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The hotel is ideally situated in the heart of the city within the Theatreland district. Glasgow boasts a wide variety of shops, from high street stores to the fabulous Buchanan Galleries, the exclusive Princes Square and Italian Centre, and they are all within easy walking distance of the hotel. The hotel has 118 well appointed rooms and all rates are inclusive of continental breakfast and FREE Wifi access. The hotel has a bar which is open from 12:00 until 14:00 and 18:00 until 24:00 and a vending area where guests can purchase a wide selection of drinks and hot and cold snacks. The hotel is a perfect starting point for visiting the Highlands, Trossachs and other major towns and cities. ... more   less 
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Holiday Inn Express Glasgow City Centre - Theatreland
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