Having previously spent my late teens and early twenties working full time in a bar, I know how hard the staff are worked - especially at weekends when everyone is screaming for a drink.
I know how sometimes it is difficult to keep on top of things - collecting glasses, mopping up spills, toilet checks... And I also know that normally, 9 times out of 10, the ladies bathrooms are worse than the gents in any bar or club. So imagine my surprise, when after spending a few hours in the bar on my first visit to your establishment, I visited the gents only to be greeted with excrement on the floor.
Firstly, the person who did this is clearly a disgusting animal, but secondly, at the very least, the gents in question should have been closed off or something. Granted, if it was my shift I wouldnt have wanted to clear it up either, but it had obviously been there for a while.
Not the best first impression I have ever had.
Now, onto the good points - the venue is lovely. Almost like something from Lord Of The Rings inside!! Think of the shire - like being inside a huge tree!
And the staff behind the bar I encountered were pretty efficient, and understanding when I returned a round of drinks to the bar because the lemonade post-mix had ran out and was pumping bitter soda water into my parties drinks. The drinks were changed without question.
Great atmosphere and music all night.
With a few adjustments, Waxy O'Connor's could be a great place and would have earned itself a Very Good review from me - toilet incident aside - but for now i'll leave it as an average review in the hope that if I visit again things are maybe a bit better. It has potential.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 11, 2013
Many thanks for taking the time to leave a review. I am very concerned about the point you raised regarding the toilet facilities. We have toilet checks in place for our Floor team to check hourly. I would be grateful if you could contact me by email to advise when you were in so i can follow this up. This is something had we had been made aware of, we would have cleaned up immediately, no matter how busy we were. My email address is firstname.lastname@example.org.
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I look forward to hearing from
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.