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Radisson SAS Hotel Glasgow: Traveler Reviews


Radisson SAS Hotel Glasgow
301 Argyle Street, Glasgow G2 8DL, Scotland
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Traveler Reviews

89% Recommend
4.0 of 5 stars 274 reviews
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lovely hotel,very central

Radisson SAS Hotel Glasgow

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5 of 5 stars
shinty0105 5 contributions
Lochgilphead, United Kingdom
Feb 28, 2007
2/2 found this review helpful

My husband and myself have stayed at this hotel on several occasions and love it!! The location is very central to all attractions in Glasgow and right beside the train station. Parking is beside the hotel and you get your ticket validated so it only costs £5 for 24 hours, this is good value for Glasgow! The hotel is very modern and the rooms are great. We particularly loved the heated bathroom floor! There is a good leisure complex with friendly staff.A spa is also located in the leisure area which I have used before and is super. My only grumble would be that on all our previous stays the breakfast was fab but for some reason this time it was not quite up to standard, it was in actual fact very poor, which was a bit of a disappointment. Having said that I love the hotel and will stay there again very soon.

  • Date of stay February 2007
  • Member since August 15, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $218 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
dinnertime treats on pancake day!

Radisson SAS Hotel Glasgow

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5 of 5 stars
smileme2you 25 contributions
Aberdeen, United Kingdom
Feb 26, 2007 | Trip type: Business, Solo travel
1/1 found this review helpful

I have travelled a lot over the last 10 years or so, and stayed in a number of rather lovely hotels. This one certainly did not disappoint me in any way over the standard of the room or the quality of service on offer. Everything was as I would expect from a 5star hotel. The one thing that was exceptional was the quality and tone of the restaurant. I was there on business and was dreading the dinner for one experience I have had in other places however, here, I was placed with 5 other people also eating on their own and a friendly banter soon hit up. The gentleman in charge of the restaurant that night was very professional indeed, thoughtful, polite helpful and with a sense of humour which eased the atmosphere.
My only slight niggles are, on my second morning being placed at a dirty table for breakfast, a room-service tray left at the side of my room corridor for at least 4 hours and a huge dirty stain on the carpet of my room. (yuck!)
But that said, efficient, happy accommodating staff are the hallmark of this hotel. And to explain the title of this review and to illustrate the service on offer here, the chef of the restaurant rustled up 4 plates of delicious pancakes, no fuss, just because one of the 'eating party' at the restaurant that night happened to remember it was Shrove Tuesday!
Delightful!!

  • Liked — the food!! the breakfast buffet is great!
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since April 27, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Graeme-Glasgow, Graeme Gibson
(Management representative)
Mar 1, 2007
Thanks for your review - the gentleman in charge is delighted!

We are waiting for delivery of new bedroom carpets and will replace this one soon.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $218 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great hassle free weekend!!

Radisson SAS Hotel Glasgow

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4 of 5 stars
IGAScotland 1 contribution
Scotland
Feb 26, 2007 | Trip type: Couples
1/1 found this review helpful

Stayed at Raddison over the weekend and enjoyed a comfortable stay. Staff were friendly and polite. Room was nothing too exciting but was very clean.

Breakfast was fantastic, especially after a night of enjoying Glasgow's nightlife!

Only one (very small) complaint, when we got to car park to exit, the ticket had not registered the discounted rate (we did give the ticket to receptionist on check out). Could not be bothered to go back to reception so obviously not a big complaint.

  • Liked — Central location
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay February 2007
  • Visit was for Quality time with friends
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since February 26, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I selected this hotel as a top choice for Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $218 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Go for The Apartment!

Radisson SAS Hotel Glasgow

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4 of 5 stars
indigoallan 1 contribution
Carnoustie
Feb 23, 2007 | Trip type: Business
1/1 found this review helpful

Stayed in the Radisson and opted for The Apartment! What an amazing hotel room. Usually stay on Executive floor in the Hilton in William St. Having been messed around by them one too many times I decided to head off the Radisson. Like the one in Edinburgh - LOVE the one in Glasgow.

Only down side was quoted a price on the phone and was told it was actually £50 more when I arrived. Breakfast served in room fairly quickly and service was great whenever we needed it.

I will be back

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Quality time with friends
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since February 23, 2007
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $218 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
terrible reception staff

Radisson SAS Hotel Glasgow

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1 of 5 stars
jeromeserena 6 contributions
Glasgow, United Kingdom
Feb 18, 2007 | Trip type: Couples
5/8 found this review helpful

have stayed many times and loved it but i will not stay again. i had to wait nearly 2 hours for my room(this also happened in dec had to wait 90mins.) but what is most annoying was the way i was treated by the reception staff come back in 20 mins i was told twice .we have 250 rooms to clean you know. your room does not have to be ready at 2pm and other excuses not once did i get sorry sir iwill get on to it straight away. i was offered a free dring the second time i went to enquire sit down and some one will attend to you 20mins later i was still sitting on returning to reception i told her i felt like cancelling(i had booked a valentines package for my wife. who was now very upset and wanted to go home.) she just said thats fine sir and proceeded to tap the keyboard. thats you cancelled. i know problems happen but it is how you deal with them that is important and the customer service ireceived not once but twice(i allowed the first time to go by as a fluke) was terrible i await a reply from the radisson but unless i get a sincere appolgy i will not book with them again. there are far friendly hotels around glasgow.

  • Disliked — staff
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since May 09, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Graeme-Glasgow, General Manager
(Management representative)
Mar 1, 2007
No excuses here - we got it wrong and I have been in touch with you directly to resolve this.

We are working with the team to improve our response
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $218 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Radisson SAS Hotel Glasgow Also Known As

Address: 301 Argyle Street, Glasgow G2 8DL, Scotland