Just returned from the Radisson.
3 out of 5 is slightly harsh and I would probably rate this 3 1/2 out of 5 .
The most impressive aspect of the hotel is its staff who are extremely pleasant and act at all times as if nothing is too much trouble. We received the most polite treatment from the staff of a hotel I can ever remember.
Another huge positive is the hotel's location which is extremely central and handy. Other good points are the health club which is easy to use and the fact that the hotel looks great particularly the public areas/bars.
However I also have some criticisms. We are light sleepers and requested a quiet room when we arrived. We were given an orange room on the sixth floor but it was on a corner of the hotel and when we returned at midnight on the first night there was loud traffic, partying and bin emptying noise from outside. I could even hear this in the ensuite in the room with the door closed. Other points about the room were that the bed was too soft and the carpet stained. We couldn't sleep so I requested a quieter room. We were given one very willingly and the duty manager was extremely pleasant.
The second room was on an internal courtyard and there was no traffic noise. Why did they not give us this type of room first of all? The matress on the bed in the second room was much firmer and the room in better condition.
A more minor point is that the design of the rooms is quite "trendy" and in some ways more about style than practicality. eg a frosted glass wall between the room and the bathroom so you can't put the bathroom light on in the night without lighting the whole room and no headboard on the trendy looking bed.
An even more minor point was that our morning newspaper never arrived (I checked outside both rooms)
The second room was much quiter until 4am when a huge shouting match started in the corridor. A crowd of mainly women were screaming at each other at the top of their voices. The women had Glaswegian accents but I assume they were staying at the hotel as we were on the 5th floor. This is not the hotel's fault and the women did shut up after half an hour and after we had asked them to be quiet a couple of times. One of the women apologised for having a "domestic".
I got the impression from this and the bar that perhaps the Radisson is a place people stay at to party at the weekend? I am in my early 40's and we were also out until reasonably late both nights but I don't like being woken up at 4am by aggressive shouting.
I would not rule out staying at the hotel again as we may have been unlucky and I liked the staff.








