Whilst our 1 night stay was OK in a general sense, I would not rate it as a 5 star experience. The room was spotless but the decor we found to be a bit dark (5th floor), with an uninspiring view onto a central rooftop. We did like the unusual room layout though, with the central tower for TV, minibar, etc. Whether you appreciate a glass brick wall between your bedroom and bathroom is a matter of opinion!. Usual expensive minibar prices, and beware the electronic system which registers whether you have removed an item. A previous occupant of our room had deviously opened the £3+ jar of peanuts and helped themselves to some without removing the jar from the holder! (My partner cheekily suggested we might be able to do the same with the drink : ) ) Because of the predetermined position of the contents of the fridge there was very little room to store our own bits and pieces. The bathroom was lovely, with underfloor heating and nice Arran Aromatics toiletries, but the water pressure in no way equates to the advertised "power shower". Whilst we realise that the ideal firmness of a mattress is also very subjective surely it speaks volumes when there is a visible rough, dirty plywood board under the mattress, despite which the bed was the least supportive one we have ever slept in. We mentioned that the bed was terrible at check out and the member of staff replied "What? Too soft? Yes, we have new mattresses on order and they are due in about 3 weeks" Hardly 5 star! The breakfast was fine, excellent quality cold fayre, pretty cheap quality hot stuff. As previous reviewers have commented the tables are too close together, and on the morning we were there seemed understaffed. Be aware that you will have to fill out a health questionnaire if you want to use the pool, as it is part of a gym. If you have any health problems you may have to be economical with the truth, otherwise you may have to consult your doctor and come back another day! Finally, a major factor affecting our enjoyment of our stay, was that the streets of Glasgow are FILTHY, particularly with cigarette ends seemingly littering every inch of space and having to run a gauntlet of smokers outside every building. Not nice! I am sorry if this review seems very negative, but I speak as I find.