My wife and I recenly stayed at the Radisson after choosing it based soley on the reviews of other guests on this website and I can honestly say that it was completely true to form.
Initially I booked one room via the website but trying to add another room was next to impossible without doing it as a seperate second booking.(it's at this point that many people would look elsewhere but I phoned the hotel direct and booked another room. This is much easier!)
On arrival (4-15pm) we had the car valet parked (good value if you trust a total stranger to whisk your pride and joy away )but were told that the rooms weren't quite ready. I must say this set the alarm bells ringing a little given that check in is from 2.00pm. The chap on reception was extremely apologetic and escorted us to the lobby bar and instructed the barman to serve us complementary drinks until the rooms were prepared some 20 mins later. ( It's little touches like this that can make all the difference) The rooms were excellent, spotlessly clean and had quality toiletries and accessories.
The next day after a fantastic, extremely good value for money breakfast, we went back to the room (already cleaned and made up) and were asked by a chap at the door if the room was cleaned to our satisfaction. (again a nice touch)
The staff were knowledgable, courteous and professional
and the hotel fantastic, nothing seemed too much trouble and our satisfaction seemed their top priority.
Not the cheapest maybe, but well worth paying the difference over general 3 and 4* hotels in order to upgrade in your mind from a good to a memorable experience for all the right reasons.
The experience certainly was a memorable one and we will be returning at a later date, possibly for some excellent Christmas shopping.

Stayed in a business room. Spacious. Clean. Great included room service breakfast (reall good). Classy hotel in city centre with easy train access to SECC nearby. Good staff. Several items had to be adjusted on the bill but this was done with good manners and a smile. The charges related to movie costs and room service breakfasts were removed as these are free with a business class room. The other charge that was removed was a mini bar charge. The fridge has one of those horrible lift it/ move it/ wobble it sensors to inicate use. I hate those things. A really nice hotel. I was there a week and enjoyed the class and location.

Four of us spent the first weekend in August here (two rooms) to celebrate a significant birthday.

Really liked the hotel. Particularly quiet rooms, central location, well maintained, great breakfast, friendly staff. Was definitely thinking I'd stay here again and recommend it to others.

Only down side was that after I'd settled the bills (for both rooms) and checked out they made another credit card charge.

I had to ring them to ask what this charge was for.

Three rounds of drinks should have been charged on checkout (which were from the other room's bill and I hadn't realised they'd been missed). I have no problem in paying for the drinks they had (and would have done on checkout if I'd realised they'd had them - we didn't all leave together) but one round was significantly more expensive than the other two yet all three should have been exactly the same charge as they were the same drinks. Also one breakfast was charged in this post-checkout charge and we were all on a B&B rate.

Accounts at the hotel refunded the breakfast cost but are unable to tell me how they got to the drinks charges so having already charged it to me, I'm stuck with having paid it. Moral of this story - check your bill carefully and somehow make sure that they don't charge anything to your card after you've left.

It's a shame when something like this happens which taints your view of a great stay.

An absolutley great hotel keeps me coming back time and time again! My only complaint was the check in girl seemed like she just couldnt be bothered wen i asked if i could add my goldpoints membership number to the booking you'd think i'd asked her to do something strenuois!Apart from that little glitch it was another brilliant stay concierege was brilliant in getting a bottle of champagne up to my room before we got back from our meal! breakfast is quality!