Room excellent overlooking the square at the front
so location unbeatable
must be well soundproofed as tranquil
Public areas tasteful old world charm
Staff very pleasant
However breakfast is terrible unless you
dream of watery cool scrambled egg
luke warm bacon and sausages
The coffee just about ok
We stayed three nights and breakfast was included
Why do otherwise good hotels continue to inflict
crap breakfasts when for a small cost they could
provide a good fresh memorable start to the day?
Beats me

Hi
We stayed in this hotel the last two days in April. The situation of the hotel is very central with the railway station very very near.The Millenium is urgently needing a refurbishment with peeling grubby paintwork very evident in the bedrooms.
We had a standard room to begin with but all that separated ours from the next was a single door locked on both sides which had virtually no soundproofing. We could hear our neighbours very clearly and their television even better.
A change of room was easily enough arranged with helpful receptionists but the room given to us had a sink that was blocked and we had to clean our teeth in the bath.Another change was quickly organised; this time to a huge 'club' room, it was still as grubby but at least the sink emptied.
Breakfast was appalling! There is nothing worse than poorly heated full breakfast but that's what we were given.
Even the cocktail bar performed badly. Two nights running there was no cherry brandy for the
Singapore sling my wife craved for and the gin martini alternative had no twist of lemon or olive.Now how bad is that?
Tommy

Checked in for a one night stay.

Staff are extremely helpful and as it was a special occasion a bottle of wine was left in the hotel room.
Lovely touch.

The room was dark (no main light) but pleasant. The room could do with a touch up but was clean. The only major problem was that the toilet would not flush properly.

Breakfast was lovely with a huge selection of fresh food.

Checkout was slow as there was only one person at reception but other than that i would recommend this hotel as a short stay destination for its staff, location and value.

The hotel's location is excellent, though it's exterior is really tired and shabby looking, but things improve once you're inside.
Reception/public areas are nice, stylish and clean and staff are friendly and helpful.
However, the sizes and condition of the bedrooms varies! I was fairly happy with my own room although the finishings in the bathroom were a little tatty and at times I could faintly hear the tannoy of Queen Street Station through my window. But, the wonderfully comfy bed more than made up for this! I had been travelling with colleagues who all found their rooms far too hot over night (despite trying to adjust the heating/AC), but my own room was a perfect temperature. One colleague complained about having a dirty toilet seat in their bathroom, and the bedroom of another colleague was quite run-down compared with the standard of my room.
All-In-all my stay was fine and I'm sure I would stay there again if in the area.