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The White House Apartments: Traveler Reviews


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11 - 13 Cleveden Crescent, Glasgow G12 0PB, Scotland
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Traveler Reviews

90% Recommend
4.0 of 5 stars 30 reviews
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Choose your room carefully.

The White House Apartments

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4 of 5 stars
EmemBath 23 contributions
Bath, United Kingdom
Aug 7, 2008 | Trip type: Couples
1/1 found this review helpful

We booked on the basis of the reviews on Trip Advisor. Perhaps this gave us unrealistic expectations given the glowing reports we had read. We concluded that ones experience would be dependent on the room you were allocated.

We booked a one bedroon apartment and were shown to room 21 up in the attic. We entered a small lobby with bathroom to the right and then the bedroom also on the right. We climbed up a small step to the main living area which was extremely spacious having enough room for a sideboard, chest of drawers, three piece suite, coffee table, side table, dining table and four chairs and a large, wall-mounted flat screen TV. The kitchen, which although not enormous, was quite adequate and positioned off the living area.

The bedroom was large; dressing table, chest of drawers, walk in cupboard / wardrobe, chair. The bathroom was enormous and had obviously only recently been redecorated as all was gleaming white.

The only problem was the lack of natural light and air. The only light in the vast living area coming from a small window set in a deep recess. The kitchen, bathroom and bedroom were lit by skylights; the former two being ventilated by a fan. This is where the problem emerged. It was an unusually hot and sticky night and because we were unable to open the ceiling window in the bedroom endured a really uncomfortable night (reinforced by the terrible matresss as supported by other reviewers). Although we left the living room window open (a security risk given that access could be gained along the balustrade) there was no through draught.

The next morning we asked if we could be moved given that we found it difficult to breathe in the apartment. The staff (extremely friendly and helpful) did manage to move us into apartment number 29; a studio. We asked if we were due for a refund given that the studios were cheaper and they said no, explaining that they were swapping us with people who were booked into number 29 and they would efffectively be given an upgrade. They did offer us a complimentary 'cleaning service' during our stay and given our desperate need of some light and fresh air we reluctantly agreed.

Number 29 was another large living space. The bathroom and separate kichen although much smaller than the previous apartment were adequate (although the bathroom could do with having a shelf above the sink and below the mirror). The only gripe really (apart again from the terrible matress) was that the carpet had definitely seen better days (there was an iron scorch-mark visible as you entered) and the rug under the coffee table was decidedly mucky. However, the enormous sash windows (which we could open) made up for these deficiencies.

All in all, slight disappointment given our perhaps unrealistic expectations but generally we were pleased and would return with the proviso that we could choose the room we wanted and they got some decent matresses.

  • Liked — Space, light, friendly staff.
  • Disliked — Terrible matresses, grubby carpet and filthy rug.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since December 12, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Highly recommended

The White House Apartments

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5 of 5 stars
pompeyone 7 contributions
portsmouth
Aug 4, 2008 | Trip type: Couples
1/1 found this review helpful

Excellent apartments, will defintely stay here again, a real home from home. Tastefully decorated, with great personal detail. Huge bathroom, small kitchenette, which we only really used to make tea and coffee in but is sufficiently big enough and well equipped to make meals.
Lovely lounge/bedroom, large tv, freeview, dvd and video players, we wish we couldve stayed longer!
Free laundry service which was useful as we came back very muddy from loch lomond.
All in all a fabulous, relaxing break and recommended to anyone who wants peace and quiet.

  • Liked — Everything
  • Disliked — lumpy mattress!!!!!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since September 01, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene, Pet owners
  • I selected this hotel as a top choice for Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A great time....

The White House Apartments

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5 of 5 stars
Maggie524 28 contributions
Newark, DE
Aug 2, 2008 | Trip type: Friends getaway

We traveled with another couple throughout Scotland in June, and stayed at the White House Apartments for one night, just before leaving Scotland. We booked it because of the reviews on Tripadvisor, and as always, we weren't disappointed!

We each had a studio apartment, and the location was very convenient to restaurants etc. The staff was lovely, immediately fixing a burnt out light bulb, and we were able to use their computer to print our boarding passes, which was a big help. It felt like we were staying at the home of friends.

I only wish we had stayed longer, both at the White House, and in Glasgow. And the price was very reasonable. I can't imagine a better choice if you are visiting Glasgow!

  • Liked — The staff and the location
  • Disliked — Lots of steps
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Traveled with Friends
  • Age group 65+
  • Member since January 04, 2003
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for People with disabilities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Be warned !!

The White House Apartments

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1 of 5 stars
Odette74 2 contributions
Midlands, UK
Jul 27, 2008 | Trip type: Couples
1/1 found this review helpful

After just returning from Glasgow I would like to inform all potential visitors to The Whitehouse of our experience.

We booked a small studio apartment based on the many positive reviews and photos both on this website and also the Whitehouse's website. I enquired as to availability back in Jan 08 and was informed the small studio was available so I went ahead and booked it and paid my despoit.

We arrived late afternoon on a saturday after driving 4 hours from Aviemore, we were looking forward to a nice cosy modern room and were desperate for a shower (usual stuff). As no reception or managment staff work at the weekend the caretaker showed us to our room, "suite" number 2. As he opened the door we were greeted by a large room with dated shabby furniture, the bed was up some stairs along with the bathroom. I pointed out that this was not what we had booked and was informed we had been "upgraded". No one had informed me of the change to my booking. Left in the room was a receipt for the balance which had been taken from my debit card that morning without my knowledge or consent.

The room we had been allocated I have since found out was a "mezzanine room". The wallpaper was old and peeling, the carpets threadbare and dirty and there was a musty smell. The kitchen looked like it was from the 1930's, dark green painted sliding doors and the bathroom was also dated. There was no shower facility only an attachment on the bath taps and no shower curtain. The bathroom bin had not been emptied from the previous occupant and there were dirty sanitaries in there ! Not nice at all !

The bed was pushed up against the wall so we pulled it out to try to make more room for the two of us only to discover that the carpet underneath was filthy.

I went to reception and told the caretaker I wanted the room I had booked and was informed it was not possible as they were full. I was livid. The room we had been allocated was a far cry from what I had booked. I notice there are no photos of these types of room on their website, the reason being they are awful !

I informed the caretaker we would be checking out the next day and wanted a refund. I was told I would not be getting one and that there was no one for me to speak to until monday morning !

Needless to say we did check out first thing in the morning after a sleepless night and came home a day early.

I would like to warn all future guests of the Whitehouse to check what they have booked is what they will be allocated. No where does it say on their terms and conditions that they reserve the right to change your accomodation without notice or your consent so we are currently chasing a full refund !

  • Liked — Nothing !!
  • Disliked — Everything !!
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since July 27, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Our trip to White House Apartments,Glasgow :Excellent

The White House Apartments

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5 of 5 stars
navin28 1 contribution
USA
Jun 6, 2008 | Trip type: Family

I travelled to Scotland with my wife and kids. I feel fortunate to stop over at the White House Apartments situated at The West End of Glasgow. I searched over the internet and booked it directly. We travelled all across the Europe; I must say there was no better place than the White house apartment. The White House apartments are a Victorian style hotel accommodation with modernized rooms. The cost worked out to be very reasonable. We took a two bed room apartment. We had an beautiful kitchen. I personally feel I received better value for money during my stay at The White House Apartment.

Location of white house apartment makes it more favourable, It’s very close to the city centre and its walk able distance from Pubs and Restaurants. Our teenage kids loved the place. We felt like being at home with friendly and helpful staff around us. I am looking forward to come again. I am very glad, I found my treasure!!! I recommend White house apartment for people from across all ages. I wish the White house staff good luck!!!! Keep up the good work!!!!

  • Liked — Location-Situated at the heart of Glasgow,Great Clean room,Cheap tariff,Great staff,Lovely weather!!!!!
  • Disliked — Nothing!!!
  • My ratings for this hotel
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since June 06, 2008
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Theme / Amusement park, Great food / Wine, Shopping, Concerts / Music festival, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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The White House Apartments Address

11 - 13 Cleveden Crescent, Glasgow G12 0PB, Scotland