We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overall great stay” 4 of 5 stars
Review of Hilton Garden Inn Glasgow City Centre

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hilton Garden Inn Glasgow City Centre to your Saves list
Hilton Garden Inn Glasgow City Centre
4.0 of 5 Hotel   |   Finnieston Quay, Glasgow G3 8HN, Scotland (Formerly MINT Hotel Glasgow) (Anderston)   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save 33% on Weekend Stays
Ranked #18 of 89 Hotels in Glasgow
lancaster, uk
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Overall great stay”
4 of 5 stars Reviewed August 11, 2007

We stayed here for 2 nights to see Elton John (which was fantastic!) The hotel room was nice, great view of the river. Everything was set out great.

We went to the hotel restaurant on the first night for an evening meal, which was completely gorgeeous. Room service was good.

The only thing that let it down was the river festival. The hotel simply couldn't cope. We thought we would go to the restaurant on the last day for lunch because it was so good. What a different experience that time. The service was so slow because they were cooking chips to sell outside. We ordered 2 coffees and waited 20 minutes. I cancelled them in the end.

Overall good if there is nothing on in the surrounding area.

  • Stayed July 2007, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,413 reviews from our community

Traveler rating
    607
    584
    161
    48
    13
See reviews for
121
627
85
333
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (371)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Valencia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 27, 2007

I stayed at this hotel for two weeks.
It´s well located opossite to the Comference and Exhibition center in Glasgow and 5mins away to city center.
Taxi from Airport takes aprox 15mins and costs 17GBP.
Its ideal for Business and leisure trips.
Rooms are compact but very modern and comfortable.
TV,DVD player,CD and radio and Broadband connection.
The restaurant is superb,excellent food and service.
Offer a good Scottish selection of dishes with great wine menu.
All rooms have river views.

  • Liked — location and service
  • Disliked — not enough storage for long stays
  • Stayed October 2005, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Top Contributor
324 reviews 324 reviews
76 hotel reviews
Reviews in 98 cities Reviews in 98 cities
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed June 24, 2007

Good business person's hotel...or tourist hotel if you need a night or two in Glasgow. Close to city center and easy to get taxi to airport

  • Stayed June 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrickfergus, Northern Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 3, 2007

Whilst attending a concert at the SECC myself and 4 friends stayed at the City Inn.

The rooms were a good size extremely clean and modern , beds were really confortable and the views over the Clyde were fantastic.Samall bathroom but more than adaquet for our stay.

Breakfast was included and there was a good selection to choose from.

Only 1 thing let the hotel down which was their resteraunt , if you want to use it make sure you make a reservation either before or on arrival to ensure you get a table.

For £69 per room per night this was fantastic value , i normally stay at the Crowne Plaza but will be returning to the City Inn for any of my future visits to Glasgow.

  • Liked — Great value for money , bright and airy modern rooms and fantastic views
  • Disliked — should be more resteraunt space
  • Stayed June 2007, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 25, 2007

Ok, let's start with the good...

We were there for a concert at the SECC so location was great and the free parking on site is a bonus. Lovely room overlooking the river, spotlessly clean and well equipped with cd, dvd etc and a lovely, comfortable big bed. Had room service for our evening meal as it was so busy downstairs with pre-concert diners and was pleasantly surprised with the speed of delivery and quality of the food. Check in was quick and efficient but the lack of warmth was an indicator of what was to come.

Now for the bad...

There was absolutely no info about room and hotel facilities. Where was the cd/dvd library, what did it contain, what channels were available on the tv to save you having to scroll through every button to find out, when were the restaurant opening times, what menus were available, etc... You get to the point where you're fed up phoning for info or going downstairs to find the answers!!!

Only one set of towels and bathrobe for a booking made for two but as we always carry our own they weren't troubled for the missing set.

The worst experience was breakfast, the service was dreadful! We went down early-ish at 8:30 as we expected it to be busy and had been told 9:30 was the peak time. Well glad we didn't go then as it was bad enough half-full! We were rushed to a table behind a waiter we couldn't keep up with and squeezed in beside another couple within elbow touching distance. Very noisy despite half the tables not being occupied made for difficult conversation. The waiter then stood over us with such obvious impatience as we chose our hot food selection that it was extremely off-putting - you could sense his desire to tap his pencil on his notepad! Cold buffet was a reasonable selection but I felt sorry for the guy on the next table who was only half way through his muesli when his cooked breakfast turned up and his bowl was promptly removed with his spoon still in his hand.

The breakfast itself was poor fayre - we had far better the previous day at the motorway service staion on the M74!!! And that went for the service as well. The waiters were as cold as the fruit juice, unfriendly, unhelpful and uncooperative - they couldn't get you out of the door quick enough.

At check-out I waited to be asked if we had a nice stay/any problems etc but that courtesy was not forthcoming. Their main concern was what you had used from the mini bar.

Overall what could have been a good stay was badly let down by poor customer service. It doesn't matter how many nice, whizzy gadgets you have in a room, it's the poor service that we will always remember and what will stop us returning. There is a lot of competition in Glasgow city centre, I've stayed in many of them on business and City Inn is bottom of my list.

The previous night we stayed at the excellent Premier Travel Inn at Annandale Water - basic facilities of course but superb service and City Inn could learn a lot from them.

  • Liked — The room facilities
  • Disliked — The poor customer service
  • Stayed May 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 20, 2007

Stayed here for a week during an exhibition at the SECC. The room was quite small and there was free wireless highspeed internet access in the rooms. There were no baths in the rooms only showers. Free bathrobes were also supplied.
The views from the window were nice as I had a riverside room. The whole bridge over the Clyde is lit up and changes colour. We had a couple of meals in the hotel resteraunt which were nice. The staff were very nice. The only problem was that a £160 gratuity had been placed on my bill. This was promptly removed an an apology given.

  • Stayed March 2007, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 30, 2007

Good stay at this City Inn, simple, straightforward and great value for money. Good position and helpful staff who looked after my various strange requests including help with the problem with my car.

Would recommend to anyone on business who doesn't want frills but does want value for money.

Stayed April 2007
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Glasgow City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Glasgow City Centre

Address: Finnieston Quay, Glasgow G3 8HN, Scotland (Formerly MINT Hotel Glasgow)
Phone Number:
Location: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#8 Luxury Hotel in Glasgow
#12 Business Hotel in Glasgow
#16 Family Hotel in Glasgow
#19 Romantic Hotel in Glasgow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Glasgow City Centre 4*
Number of rooms: 164
Official Description (provided by the hotel):
Situated on the banks of the River Clyde, the new Hilton Garden Inn Glasgow City Centre (formerly MINT hotel) has undergone a £1 million refurbishment. The hotel offers 164 stylish and fully refreshed bedrooms, all featuring a spacious desk, ergonomic chair, an Apple iMac, complimentary WiFi and a mini refrigerator.The Hilton Garden Inn Glasgow City Centre features a contemporary designed lobby, a complimentary 24-hour business centre, as well as the Hilton Garden Inn 24-hour Pavilion Pantry which provides a selection of food and beverage options. The award winning City Café Bar & Grill serves contemporary, locally-sourced food from an enviable riverside location and has a fantastic reputation in the city for offering the very best in casual dining for the discerning customer. Guests can choose to dine indoors or al fresco on the stunning outdoor terrace space. Overlooking the River Clyde, it offers spectacular views of the nearby SECC, Armadillo, Glasgow Science Centre and the Finnieston Crane. A new hi-tec Precor gym has been introduced to the property, doubling the size of the previous facility, offering the very latest in state of the art equipment for gym users. A guest laundry has also been introduced to allow guests the convenience of freshening up during longer stays at the hotel. With ample car parking and a fantastic riverside location, the Hilton Garden Inn Glasgow City Centre is the perfect choice for visiting the bustling, cosmopolitan city of Glasgow with its fantastic shopping boulevards of Buchanan Street and Argyle Street. It’s also a short stroll from the city’s bohemian West End with a wealth of museums, parks, boutique stores and artisan delis as well as a diverse choice of bars and night spots.For meetings, conferences and special events, including weddings, the Hilton Garden Inn Glasgow City Centre has some of the finest space in the city. Whether its business or pleasure you are looking for, Hilton Garden Inn Glasgow City Centre can cater for your every need……and leave you wanting more.Walking distances:SECC 2 minutesCity Centre 10 minutesWest End 10 minutes ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Hotels.com, Priceline, Orbitz, Agoda, Despegar.com, Booking.com, TripOnline SA and Tingo so you can book your Hilton Garden Inn Glasgow City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
City Hotel Glasgow
Glasgow City Hotel
Hilton Garden Inn Glasgow City Centre Scotland

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Glasgow City Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.