Whist we cannot fault the cleanliness of the bed linen and floor to the bedroom, we would like to bring a number of other issues to the attention of potential customers.
Despite using the label ‘Hotel’ on numerous occasions, the accommodation on offer falls short of basic hygiene standards found in most B&B’s. In addition, their website claims the accommodation has been recently refurbished, is a friendly Glasgow ‘HOTEL’ and is of 3 star standard. We were soon to find was not the case.
Following our check in at the Angus Hotel (across the road from the Argyll Guest House!), we found an awful musty smell throughout the communal corridor areas. In addition, it was quite apparent that the accommodation throughout had NOT been decorated for some considerable time. Scuff marks and peeling wallpaper was evident throughout our bedroom walls and the radiator was in desperate need of a paint. On examination of the ensuite, mould growth was clearly apparent to the walls and ceiling. In addition the toilet seat was broken, resulting in injury to myself and the ensuite floor was sticky and had not been cleaned thoroughly prior to our visit.
In addition, because the Argyll Guest House is not manned, communication is only via an inconvenient short walk across Sauchiehall Street to their sister hotel – the Angus Hotel.
We offered the receptionist at the Angus Hotel an opportunity to view for herself our concerns however the offer was declined. Instead I was asked to put my grievance to the manager in writing. Not once was an apology made during our visit. Having since provided the manager with an opportunity to discuss the issues raised, no attempt has since been made to contact us.
Please note, Bed and Breakfast accommodation can be sought at a cheaper rate and far closer to the City Centre of Glasgow than the Argyll Guest House. Our decision to stay at the Argyll Guest House/Hotel was based on its misleading Hotel status as is clearly identified throughout their website.
Needless to say, we would strongly recommend anyone to avoid this B&B.