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“"Hidden Gem"” 5 of 5 stars
Review of Grasshoppers Hotel Glasgow

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Grasshoppers Hotel Glasgow
3.5 of 5 Hotel   |   87 Union Street, Caledonian Chambers, Glasgow G1 3TA, Scotland (City Centre)   |  
Hotel amenities
Ranked #4 of 91 Hotels in Glasgow
Certificate of Excellence 2014
Belfast
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“"Hidden Gem"”
5 of 5 stars Reviewed November 28, 2013

Great location,friendly staff especially Sean,even arranged to pick up a wheelchair from the Red Cross across town.Spotless rooms and really comfy beds,breakfast superb with freshly baked bread you can even arrange a home cooked dinner from the staff Monday to Thursday.Hidden on the sixth floor of the Caledonian Chambers building overlooking Central station, for us the only place to stay when in Glasgow.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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722 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 25, 2013

I absolutely adored this place. I travel a lot for both business and pleasure and it takes quite a lot now to really make an impression. Beautifully decorated and presented both inside and outside the rooms. A real treat.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilminster, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 25, 2013

Stayed for 2 nights for shopping trip with two friends, central location to shops. The staff were very helpful and friendly, lovely touch was the cupcakes/smarties and tasty breakfast. My room was small but had the most comfortable hotel bed I have stayed in. Teabags and sugar are in the room but you need to ask reception for hairdryer, milk and coffee. The hotel recommended a restaurant locally and we received 10% discount on mentioning we were staying at Grasshoppers. I would definitely stay there again but would ask for a station side room as my room was in the front and was noisy. My travelling companions were delighted with their two rooms which were very quiet. It is great to find a hotel with traditional values, comfort, quality and customer care. Well done Grasshoppers I would thoroughly recommend it.

Room Tip: Central or station side rooms are quieter.
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness, United Kingdom
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 24, 2013

Having read all the fab reviews I SO SO wanted to love this place!!
It does have a lovely style, it's very central, and the little touches (cupcakes/smarties etc) were a lovely touch. Helpful staff, tasty breakfast, nice toiletires to us and bed linen and mattress to die for!! However...really quirky location....on a noisy street on the 6th floor. Room not huge and bit spartan....epecially with the stripped floors and super high ceilings....maybe a rug, pot plant or a picture on the wall would help...?! Bathroom pod really great idea but tiny space. Felt like whoever had cleaned was in a hurry and had cut corners....scruffs and marks on the walls, paint a bit chipped, hair in the shower, super dirty remote control and dirt on the back of the bathroom door (it's slide one so it wouldn't be visible if the cleaners were in there with the door open!) No milk, hairdryer or coffee in the room. I wasn't offered these when I arrived but later asked at reception and got quite possibly the BEST haridryer ever to use!! :-)
I feel bit reluctant to write these comments as I think the concept of the hotel is fab and I don't want to sound super fussy, but for the price it seems important to mention. It defintely felt like a space for a one night stop in town rather than a holiday destination space to rest and relax...
I really hope I just got the hotel on a fair-weather day....I think it's on it's way to being fabulous but teeny way to go yet
P.s. if you're booking a room might be worth asking for a station side room....the street at the front was NOISY on the night I was there!

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Grasshoppersglasgow, Manager at Grasshoppers Hotel Glasgow, responded to this review, November 26, 2013
Thanks for your review which raises some good points. Firstly your introduction to your room should have included details that fresh ground coffee and fresh milk of your choice would be brought to your room along with cupcakes and goodies. There is an area in your room where the paintwork has been slightly scratched due to occassions when a Z bed is placed in the room. This will be repaired very soon as part of our maintenance programme. The hair in the shower and marks on the pod door surprises and disappoints me and I have brought this to the attention of our our housekeepers. We do have hairdryers at reception for guests to use. They are not in every room as we have a good number of quality hairdryers recommended to us by Toni and Guy. Details are in the guest info manual. We are working on plans to install acoustic glass on the rooms on the Union Street side of the hotel to minimise any noise issues but a city centre at the weekend can be a lively place. Thanks for your positive comments too!

Sean
Manager
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Fife
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 24, 2013

Came here for an overnight stay as part of a hen weekend. The hotel is spotlessly clean, modern and the rooms really well equipped. Lots of lovely touches e.g the cupcakes, the water and the lovely prints on the walls. The feather duvets and super comfy beds made for a very comfortable night.
Staff were extremely helpful and friendly and the breakfast was really good. Fantastic value for money and a real hidden gem, bang in the middle of Glasgow. Would definitely stay again.

There was a bit of noise at the front of the hotel - but it was a Saturday night in the centre of town. If you want to avoid this ask for a room on the station side and you will avoid this.

Room Tip: Ask for a room on the station side to avoid noise from the street
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Top Contributor
76 reviews 76 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 20, 2013

View from bedroom was amazing, looking over the roof of Central Station and the south of Glasgow. Amazed that there was very little noise from the station. Spotless room with some lovely touches. I personally do not like the bathroom not being totally partitioned from the bedroom but otherwise it was an excellent comfortable stay. Breakfast also was excellent and all staff were welcoming and helpful.

Room Tip: Choose the station side for a quieter room
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2013

My wife and I have only recently returned from a 10 week holiday during which we stayed in around 30 accomodation types (B & B's, hotels, apartments) and we were particularly keen to write a review for The Grasshopper.which we found to be excellent for a short overnight or longer stay. Other reviews have commented on the extras which you get staying here - e.g. the complimentary little cakes & biscuits which were delicious and a welcoming touch. We would also like to endorse other positive review comments about the rooms which were modern, clean and comfortable. In particular, though, we would like to make special mention of the professionalism and friendliness of the staff - Sean, the manager, was extremely welcoming and accommodating with information and advice, going out of his way to make sure we were happy and had everything we needed. We were also so glad that we decided to eat in instead of going out for our 1 night stay. A complimentary glass of wine before dinner was a pleasant surprise and the meal and service were both excellent. Thanks to Margot at dinner and Joanne at breakfast. The whole dining experience has an overall communal and homely feel, but also allows for a quiet dinner if you wish. Sean and the staff are to be commended for an excellent job. We will always look back on our experience at The Grasshopper with a great deal of fondness and we cannot understand the small number of reviews which rated this place below 'very good'.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grasshoppersglasgow, Manager at Grasshoppers Hotel Glasgow, responded to this review, November 20, 2013
Terry and Jennie, thanks for your lovely review which captures all aspects of what we strive to achieve here. Barrie, the owner, and I are very lucky and proud of the small team we have here and the recognition many guests send to them. I will pass on your kind comments to all and hope you will return to see us one day! Sean
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Additional Information about Grasshoppers Hotel Glasgow

Address: 87 Union Street, Caledonian Chambers, Glasgow G1 3TA, Scotland
Location: United Kingdom > Scotland > Glasgow > City Centre , Merchant City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#2 Business Hotel in Glasgow
#3 Romantic Hotel in Glasgow
#4 Family Hotel in Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grasshoppers Hotel Glasgow 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Grasshoppers Hotel at Glasgow Central Station - a new luxury penthouse hotel with 30 individual bedrooms offering style, comfort and service at affordable prices in Glasgow City Centre. A hotel for individuals where each stylish bedroom has free Wi-Fi, 32" HD televisions together with its own SKY HD PLUS BOX with sky sports and movies. Enjoy Grasshopper treats with tea, coffee and cakes upon arrival. Relax and enjoy yourself at Grasshoppers, a home when you are away from home. At Grasshoppers Glasgow you'll find a penthouse floor of 30 individual bedrooms with a blend of traditional and contemporary features that include sliding sash windows, wood paneled walls, handmade wallpapers, Caledonian Oak floors and furniture that has been exclusively designed and made for Grasshoppers by specialist joiners. Our stylish, comfortable bedrooms enjoy plenty of natural light with great views across Europe’s largest glazed roof over Central Station or towards the Merchant City, including Mackintosh’s renowned Lighthouse Building. ... more   less 
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Also Known As:
Grasshoppers Hotel Glasgow Scotland

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