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Cathedral House Hotel: Traveler Reviews


Cathedral House Hotel
28-32 Cathedral Square | High Street rail, then 2(A), 37 buses, Glasgow G4 0XA, Scotland
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Traveler Reviews

67% Recommend
4.0 of 5 stars 29 reviews
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[ Date ] [ Rating ]
New Management - great time

Cathedral House Hotel

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5 of 5 stars
sukel 5 contributions
london
Jul 15, 2008 | Trip type: Family

My family - Me, hubby, 2 teenage children and inlaws stayed at the hotel for two nights. The rooms had been booked by our cousin who was getting married in Glasgow - so we hadn't seen the hotel before. I must admit that I did read the reviews and had mixed feelings about coming but had been assured by cousin that he had looked at rooms and that everything was fine. It turns out that the hotel is now under new management (since 1st May) and in the process of being completely refurbished.
It is true that there are a number of winding steps so this hotel would not suit the less agile or disabled, but if you are between 6 and 65 there should be no problems.
We had 3 rooms between the 6 of us and they ranged from smallish to extremely large. My husband and I were at the top of the building in the John Knox room with a four poster bed and corner bath and fantastic views of the necropolis.
Breakfast was lovely, wide choice and Sean was always on hand to fill up your coffee cup if it looked like it ws emptying and the toast just keeps on coming!!
The hotel is very central - Glasgow is very small compared to London and quite easy to get around.
On the first night of our stay we ate in the bar and the food was great, really fresh and very tasty and the house rose was lovely too.
The hotel is a work in progress - there are signs on the stairs to say this, but I am sure that the place will be fantastic when it is completely finished. It is full of character and has a very varied past - sit in the bar and Sean will fill you in on its history.
One tip I will give you is that the car parking is limited - just drop them an email so that they know you are driving and then they will let you park in the beer garden - don't worry it is fully paved!!
Please disregard any older negative reviews and give the hotel a chance - I'm really glad that we did.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay July 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since May 02, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Less than perfect

Cathedral House Hotel

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3 of 5 stars
X1-9 1 contribution
Aberdeen, UK
Feb 10, 2008 | Trip type: Couples

The Cathedral House Hotel is ideally placed close to the top of High Street and therefore is a little on the expensive side at £90 for a double room. The bar downstairs serves a range of beers (though no real ales) as well as food.

We were greeted by the friendly female member of the bar staff who checked us in.

Our room was on the second floor, up a spiral staircase, so please bear this in mind if you have luggage.

The room was spacious and in good decorative order with an en suite shower (which would benefit from a light directly above) and all the windows had secondary glazing which kept the noise down.

The Scottish breakfast, served in the downstairs bar, was also very good and was served with fresh coffee.

Our only, but very significant issue (raised with a member of staff at checkout) was with the bed. The mattress had seen better days which meant a less than perfect sleep.

  • Liked — Location and the building itself
  • Disliked — The bed
  • My ratings for this hotel
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay February 2008
  • Visit was for Other
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since February 10, 2008
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Really, really bad.

Cathedral House Hotel

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1 of 5 stars
bjorkmann 2 contributions
London
Dec 30, 2007 | Trip type: Couples
6/7 found this review helpful

Phew... I'm so glad we're not there anymore.

When we called to book, they sounded useless and disinterested (which should have been a huge hint) - they didn't even take our phone number. When we arrived our expectations were low and I am so sad to say that they weren't met.

The person behind the bar was surly and unfriendly. My wife suggested that she seemed like she was maybe having a bad day. The next day when we checked out we discovered that she must actually be having a bad life. The other person who vaguely helped us during our stay was dismissive and very keen to remove us from his presence. Lovely.

The rooms are up a lot of stairs. Lots. Really. That sort of thing wouldn't bother if it was good to get to the top. It isn't. Really. Actually, that's not quite true. The rooms are a good size, if quite well worn, and while not exactly dirty, they FEEL dirty. The bathroom actually IS just dirty and there is a smell. A sort of rotting meat odor. Presumably this is an environmentally friendly plan to encourage visitors to leave the bathroom quickly and thus conserve water. Sadly that isn't possible as it takes such a looong time for the hot water to travel up all of those stairs to the room.

The TV had no remote (or rather, it didn't have one anymore) and it's control panel was hanging comically. They didn't tell us that the restaurant would be closed when we checked in. Ohh... and the breakfast: It wasn't good. Poor choice, poor quality and really just poor.

Given the amount you're paying to stay here, it really is in no way worth it. For half the price, I might expect the dour looks and poor quality and thus not mind but honestly. 90 quid! I could buy a slab of rotten meat and rub it in my face for a lot less and then shower in the lovely rain that Scotland so readily provides.

The view is nice. Glasgow has a very lovely cathedral and the Necropolis is indeed cool. We liked the location, but we like to walk around.

Have you figured out that it isn't any good yet? Don't trust those who say it is.

  • Liked — Leaving
  • Disliked — Arriving
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 30, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Loved it!

Cathedral House Hotel

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5 of 5 stars
tashy1019 20 contributions
San Francisco, California
Dec 9, 2007 | Trip type: Couples
4/4 found this review helpful

I'm amused to see the range of reviews for this hotel. I would like to tell the world that I found the Cathedral House fantastic. I stayed there twice, with my husband, this October.

I'll admit it's a bit of a trip. We got lost walking from the bus station the first time we stayed there, but by our second visit we had the walk down. It's about a 15 minute walk from the main square/Queen's Street train station.

Once you get to the house, which is just gorgeous, you go into the bar and check in. The regular bar tender is such a trip! He didn't understand our American english and we couldn't understand his Scottish English, so we all had to talk very slowly and point. But he was a very sweet young man.

The stair case is very windy and steep, but broad.

Each time we stayed there we got a "Cathedral room," with a gorgeous view of the Cathedral laid out before us in several large windows.

Eating in the bar was fantastic -- they have a 1 lb of mussels you can buy that are so delicious and more than enough food for two.

The bar is also a locals hang out, which is always fun. There was a charming old Scots couple who would come in daily and tease the bar tenders and the owners, and who were very friendly to chat with.

  • Liked — staff, food
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay October 2007
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since June 01, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
horror

Cathedral House Hotel

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1 of 5 stars
JohnyBelgium 1 contribution
Leuven, Belgium
Nov 19, 2007 | Trip type: Business, Solo travel
2/2 found this review helpful

When I phoned to make the reservation, they didn't sound professional. When I arrived, the bathroom was dirty! The corridor had a smell and the hairdryer was in 3 pieces, with a note that you shouldn't touch it!
I cancelled the booking, paid 25 pounds, was treated very unfriendly, but found a nice, cleaner place to stay...

  • Liked — the staff besides the manager
  • Disliked — the manager
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay November 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since November 19, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Cathedral House Hotel Address

28-32 Cathedral Square | High Street rail, then 2(A), 37 buses, Glasgow G4 0XA, Scotland